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Chat about new car warranty, info

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TSpoco loco
post May 28 2025, 11:16 AM

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QUOTE(submergedx @ May 28 2025, 11:13 AM)
Bwah pokok shop these days are desperate since all new cars got free services

sales volume getting shrink each months and weekdays usually no job at all

things hit real hard when EV era coming up 5-10 years
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labour free jer,parts still gonna pay mark up price
submergedx
post May 28 2025, 11:17 AM

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QUOTE(poco loco @ May 28 2025, 11:16 AM)
labour free jer,parts still gonna pay mark up price
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if you want warranty, follow the rules lo

touristking
post May 28 2025, 11:47 AM

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QUOTE(cloud666 @ May 28 2025, 04:12 AM)
conduct the forensic report by professional to prove that engine oil is the cause of part failure so can exempted from warranty responsibility
not just assuming by doing that 'could' damage the part so dont need honour the warranty
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forensic report not cheap. May be cheaper to just use official SC until warranty expire.

zenix
post May 28 2025, 11:55 AM

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QUOTE(poco loco @ May 28 2025, 03:08 AM)
so if a custemer buy a brand new car but wont be going to service it at thier centre,doest it count at warranty void?
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are you still going back to the manufacturer's authorirsed service network or cherry tree workshop?
Autocountstick
post May 28 2025, 11:58 AM

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cooldog_777
post May 28 2025, 11:59 AM

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QUOTE(poco loco @ May 28 2025, 03:48 AM)
i do this bcause official sc they will jack stuff up like ,filter obiouslly is clean but they wan to change,then use fully systetic oil etc,its like thier SOP,but ignore the rest.aka cut u from the service part
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go to those perodua owned service center.
don't go dealer owned service center. they always add in this and that which is not necessary, and they just wanna boost their sales.
They also change everything faster than the recommended period.

ceras
post May 28 2025, 12:03 PM

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The worst victims are EV car owners. Hardly anything to replace or service since all electronics, yet you are forced to do service intervals where they charge you hundreds for just updating your firmware. Failure to send for service will void warranty...
cloud666
post May 28 2025, 12:05 PM

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QUOTE(touristking @ May 28 2025, 11:47 AM)
forensic report not cheap. May be cheaper to just use official SC until warranty expire.
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sc should pay to conduct this report in case they feel suspicious, they should honour the warranty for buyer, innocence until proven guilty
just proceed warranty process if dont want pay for the investigation, and not just simply accusing oh because he/she not follow maintenance schedule or this modification 'might' damaging the parts

inb4 forgot laws made to protect helang
MrBaba
post May 28 2025, 12:05 PM

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QUOTE(speedy3210 @ May 28 2025, 08:12 AM)
As a consumer, you need to know what you want and your rights. SC actually have a few options on hand for customer like you to choose, BUT the farking SA (and SCmgmt in general) has a sales target to achieve. How to achieve the sale target? Well, just push for the most expensive (read: fully synthetic oil) and unnecessary options (read: wiper fluid, fuel injection cleaner, engine oil treatment etc etc) to jack up the grand total of the final bill

Your mission if you choose to accept it : To kick out those unwanted/unnecessary items out of the work order before the work commence.

Most people don't give a fark about this, then bitch about it in socmed. Please don't be one.
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Myvi axia memang use fully synthetic oil , u go see under the bonnet .
TSpoco loco
post May 28 2025, 01:24 PM

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QUOTE(zenix @ May 28 2025, 11:55 AM)
are you still going back to the manufacturer's authorirsed service network or cherry tree workshop?
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i just asking in advance jer.....haven even buy any car yet
zenix
post May 28 2025, 01:59 PM

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QUOTE(poco loco @ May 28 2025, 01:24 PM)
i just asking in advance jer.....haven even buy any car yet
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ok stupid let me make it clear to you then since u didn't answer me

u buy from perodua or any brand you need to do the service at their 4s, 3s, or authorised service centers usually stated in their owners manual.
if you don't your warranty is avoid, you can give excuse and skip 1 or 2 service but to maintain your warranty after that u need to go back to service with them.
usually with the caveat of a full service and check-up.
noobmaster_69
post May 28 2025, 02:15 PM

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yes when u wan claim warranty, they will ask for ur service booklet... if ur service tak cantik (didnt service when mileage reach) or didnt service at sc, they can reject ur claim.. they can say is outside workshop spoil the car, not the car problem... then can even say because u didnt use genuine engine oil from the sc, thus car break down.. this will be chicken n egg story... i oledi asked at sc, even u wan do radio wiring at outside within warranty period, whole warranty for radio all void...

touristking
post May 28 2025, 02:20 PM

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QUOTE(cloud666 @ May 28 2025, 05:05 AM)
sc should pay to conduct this report in case they feel suspicious, they should honour the warranty for buyer, innocence until proven guilty
just proceed warranty process if dont want pay for the investigation, and not just simply accusing oh because he/she not follow maintenance schedule or this modification 'might' damaging the parts

inb4 forgot laws made to protect helang
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Their expert can say it's your fake oil. It cost them nothing to say that.

So now you have to spend money to prove it is not your fake oil. Too much trouble. That is why I just stick to SC and only do engine oil change out of warranty.


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