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 DBKL kena ransomware US$550,000

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TStmd
post May 18 2025, 03:15 PM, updated 8 months ago

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Cheras MP Tan Kok Wai revealed that according to reliable sources, the Kuala Lumpur City Hall’s online system was paralyzed because it was hacked by hackers who demanded a ransom of US$550,000 (approximately RM2.36 million) !

The online system of Kuala Lumpur City Hall has been paralyzed for nearly a month. As of today, some systems are still unable to log in, including e-Rayuan, DBKL Bayar, AduKL, e-perumahan, etc.

https://metro.sinchew.com.my/news/20250518/metro/6543694
Avangelice
post May 18 2025, 03:16 PM

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Pay peanuts. Get shit.
Napalm_man
post May 18 2025, 03:16 PM

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Lmao ini mesti firewall or antivirus outdated or cap ayam
bill11
post May 18 2025, 03:25 PM

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what you expect lo, hire all those cap ayam programmers that doesn't even know the basic security rules like OWSAP.


SUStatabun
post May 18 2025, 03:27 PM

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windows xp internet explorer java script
brkli
post May 18 2025, 03:28 PM

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who surf porn during working hours??
nelson969
post May 18 2025, 03:28 PM

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inefficient gov eunuch department
JonSpark
post May 18 2025, 03:29 PM

ai shiteru
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> for a month

lmao
smallcrab
post May 18 2025, 03:29 PM

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hackers paid really well
owai
Chanwsan
post May 18 2025, 03:30 PM

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Lol bodo
jonthebaptist
post May 18 2025, 03:32 PM

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At the very minimum gov should send all their officers for IBM AI Developer Professional Certificate course. This AI age we are not only dealing with human threat but also the threat of AI.

This post has been edited by jonthebaptist: May 18 2025, 03:34 PM
WongTheThief
post May 18 2025, 03:33 PM

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Lek lu sap rokok dulu.... Owai biggrin.gif
danielmckey
post May 18 2025, 03:33 PM

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Fire all the IT staff, all useless sleeping from the jobs.
smsid
post May 18 2025, 03:35 PM

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Slam and chokehold a balloon seller is more critical than this ransomware.
smallbug
post May 18 2025, 03:37 PM

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why such an odd figure - USD 550K ?
emburrar
post May 18 2025, 03:38 PM

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Inb4 inside job
kamfoo
post May 18 2025, 03:48 PM

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format c:
NoNameSoldier
post May 18 2025, 03:57 PM

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no wonder complains made to them never get a response from them

cannot say them malas
TruboXL
post May 18 2025, 04:00 PM

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DarkNite
post May 18 2025, 04:01 PM

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QUOTE(smsid @ May 18 2025, 03:35 PM)
Slam and chokehold a balloon seller is more critical than this ransomware.
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Da biasa, bully the weak, fear the strong!
dest9116
post May 18 2025, 04:01 PM

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Habis lah all the confidential tenders letters deals kena hacked liao.

You all passwords better change new one
smsid
post May 18 2025, 04:04 PM

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QUOTE(smallcrab @ May 18 2025, 03:29 PM)
hackers paid really well
owai
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Those hackers got permit to launch ransomware on dbkl stuff?
soul78
post May 18 2025, 04:04 PM

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how can this happened... ayamz thought madanonz want us to be come a digital nation ???.. whistling.gif
loon90
post May 18 2025, 04:05 PM

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I just wanna laugh
danieln
post May 18 2025, 04:05 PM

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more than a month down?

don't even have an offsite backup that they can pull from to temp use first?
nghj
post May 18 2025, 04:10 PM

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no wonder the aduan page down for so long. must be all DBKL pc down, nothing better to do, just go out on the streets and robohkan illegal structures.
Doomsday
post May 18 2025, 04:13 PM

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Staff kena phished.and terinstall backdoor ker?
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MR_alien
post May 18 2025, 04:15 PM

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anybody wanna guess if this is an insider's job or not? hmm.gif

wanna try see if gov paid or not laugh.gif

if gov don't pay, i wonder if all our DBKL saman just vanished or not?
langstrasse
post May 18 2025, 04:23 PM

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This can paralyze key infrastructure and processes man

I hope our country grows in this area la
Capt. Marble
post May 18 2025, 04:27 PM

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Outsourced to where?
cubiclecarbonate
post May 18 2025, 04:29 PM

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No wonder cannot do any transactions to dbkl aystem
p4n6
post May 18 2025, 04:30 PM

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PADU how?
MR_alien
post May 18 2025, 04:30 PM

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QUOTE(langstrasse @ May 18 2025, 04:23 PM)
This can paralyze key infrastructure and processes man

I hope our country grows in this area la
*
we would never because it involves a lot of money
abc2005
post May 18 2025, 04:33 PM

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hackers please remove my dbkl fines
ze2
post May 18 2025, 04:33 PM

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As usual salah dap
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post May 18 2025, 04:35 PM

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All sleeping
KenM
post May 18 2025, 04:49 PM

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QUOTE(danielmckey @ May 18 2025, 02:33 PM)
Fire all the IT staff, all useless sleeping from the jobs.
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hello..

more serious wrong doings, just pindah department or transfer only la..
you first day ka?.. 😂..
KenM
post May 18 2025, 04:50 PM

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QUOTE(smallbug @ May 18 2025, 02:37 PM)
why such an odd figure - USD 550K ?
*
very true…

normally they ask for bitcoin..


KenM
post May 18 2025, 04:52 PM

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no wonder, when i tried bayar dbkl website, couldn’t access… to this day, still not available..
brkli
post May 18 2025, 04:53 PM

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QUOTE(danieln @ May 18 2025, 04:05 PM)
more than a month down?

don't even have an offsite backup that they can pull from to temp use first?
*
isn't it obvious? what's the best to songlap cut corner if not skimp up on backup.
cloudwan0
post May 18 2025, 04:53 PM

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doh.gif doh.gif doh.gif
brkli
post May 18 2025, 04:59 PM

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QUOTE(KenM @ May 18 2025, 04:50 PM)
very true…

normally they ask for bitcoin..
*
i think the hacker are being considerate that ppl at DBKL duno how to get bitcoin or even transfer bitcion the hacker btc wallet address.
SUSM4A1
post May 18 2025, 05:00 PM

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kek
diffyhelman2
post May 18 2025, 05:00 PM

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QUOTE(langstrasse @ May 18 2025, 04:23 PM)
This can paralyze key infrastructure and processes man

I hope our country grows in this area la
*
uols laugh at dbkl incompetent IT but cyber ransom ppl are getting more effective, they have succesfully ransomed some of the largest companies in the world for millions of USD, so DBKL case is just the beginnign.

unitedhealth-ceo-says-company-paid-hackers-22-million-ransom

This post has been edited by diffyhelman2: May 18 2025, 05:01 PM
brkli
post May 18 2025, 05:13 PM

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QUOTE(diffyhelman2 @ May 18 2025, 05:00 PM)
uols laugh at dbkl incompetent IT but cyber ransom ppl are getting more effective, they have succesfully ransomed some of the largest companies in the world for millions of USD, so DBKL case is just the beginnign.

unitedhealth-ceo-says-company-paid-hackers-22-million-ransom
*
erm.. i dun think that united health a poster boy company for great IT infra and management.

heck even their business integrity is in question now.. https://www.wsj.com/us-news/unitedhealth-me...gation-df80667f

if u said AWS got cripple by ransomware until a month and have to pay the hackers.. then ok..

This post has been edited by brkli: May 18 2025, 05:14 PM
ycs
post May 18 2025, 05:16 PM

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why so secretive, dont warn public immediately
ZerOne01
post May 18 2025, 05:18 PM

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No backup at all?
KenM
post May 18 2025, 05:21 PM

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QUOTE(brkli @ May 18 2025, 03:59 PM)
i think the hacker are being considerate that ppl at DBKL duno how to get bitcoin or even transfer bitcion the hacker btc wallet address.
*
bro.. if they take the trouble to hsck, unless it’s an inside job, they will always ask for bitcoin.. at least 1… ( those who have been hacked will know this)..
vhs
post May 18 2025, 05:22 PM

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QUOTE(smallbug @ May 18 2025, 03:37 PM)
why such an odd figure - USD 550K ?
*
Most likely paid in bitcoin unit not actual USD, this is just equivalent value.
pandah
post May 18 2025, 05:22 PM

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dont have backup meh?

so long liao still can not solve meh?
KenM
post May 18 2025, 05:24 PM

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QUOTE(ycs @ May 18 2025, 04:16 PM)
why so secretive, dont warn public immediately
*
my initial thought, the system went offline as soon ad they found out… because if you downloaded something document, the ransom ware will infect your pc too..
differ
post May 18 2025, 05:24 PM

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QUOTE(bill11 @ May 18 2025, 03:25 PM)
what you expect lo, hire all those cap ayam programmers that doesn't even know the basic security rules like OWSAP.
*
This is pretty funny considering it's actually called OWASP.
ycs
post May 18 2025, 05:25 PM

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does that mean all our cc payment details also gone?
vhs
post May 18 2025, 05:26 PM

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QUOTE(ZerOne01 @ May 18 2025, 05:18 PM)
No backup at all?
*
Data being encrypted then backup won't really help, when the system is online all the time and there are many new records being created all the time. If you restore the backup before the data being encrypted, then all those new records after the malware infection are lost. Even the audit trail or secondary realtime data trail might have been encrypted so they cannot be restored. And you cannot explain to the public that from certain date onward all your records with DBKL has been lost so if it involves money or application requests, then tough luck we don't really know what happened to them. That just won't work.

But I do think our national cyber unit is quite knowledgeable. They might be doing analysis of the compromised systems now and try to recover encryption keys if proper measure have been put in place earlier. But that could take time.

This post has been edited by vhs: May 18 2025, 05:29 PM
countingcrows
post May 18 2025, 05:27 PM

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Ransomware 1 tink.
How much data stolen? 😁
katijar
post May 18 2025, 05:27 PM

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Saman record hilang?
netmatrix
post May 18 2025, 05:32 PM

The machine... it sees everything.
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Thats why should sub to ....

user posted image

So cannot complain services are down anymore.... 🤣🤣🤣
differ
post May 18 2025, 05:35 PM

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QUOTE(vhs @ May 18 2025, 05:26 PM)
Data being encrypted then backup won't really help, when the system is online all the time and there are many new records being created all the time. If you restore the backup before the data being encrypted, then all those records are lost. Even the audit trail or secondary realtime data trail might have been encrypted so they cannot be restored. And you cannot explain to the public that from certain date onward all your records with DBKL has been lost so if it involves money or application requests, then tough luck we don't really know what happened to them. That just won't work.

But I do think our national cyber unit is quite knowledgeable. They might be doing analysis of the compromised systems now and try to recover encryption keys if proper measure have been put in place earlier. But that could take time.
*
That's why you have an RPO that is commensurate with the criticality of the data. Restoring from immutable backups is still one of the only realistic strategy tonrecover from ransomware attacks.

Btw it has been 9 months since CSA 2024 was passed in parliament to protect our nation's CII, and yet not a single industry code of practice has been issued as of today.
and85rew
post May 18 2025, 05:36 PM

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IT staff or web manager should be fired
DarkAeon
post May 18 2025, 05:36 PM

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It head ask vendor, vendor ask contact worker. Semua x tau
iGamer
post May 18 2025, 05:37 PM

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QUOTE(smallbug @ May 18 2025, 03:37 PM)
why such an odd figure - USD 550K ?
*
Maybe given discount after Murica leader openly said Msia too poor to afford anything. sweat.gif
differ
post May 18 2025, 05:37 PM

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Most common vector for ransomware is phishing.

I'd be interested to know what sort of awareness trainings are conducted in DBKL, how often refreshers are done, when was the last phishing campaign conducted, and what were the results.
submergedx
post May 18 2025, 05:38 PM

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post May 19 2025, 10:14 AM

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MP raps DBKL for non-functioning complaints portal
By LEW GUAN XI
Metro News
Monday, 19 May 2025

FOR weeks, Adu@KL, Kuala Lumpur City Hall’s (DBKL) portal to manage complaints, suggestions and feedback was offline.

This was due to a disruption of its computerised system, said City Hall in a social media post.

Expressing his dissatisfaction, Kepong MP Lim Lip Eng told StarMetro that the disruption had “seriously affected” his team’s ability to help the public.

“We can’t even give complainants any answers because DBKL has completely failed to communicate or explain what is going on.

“There has been no official explanation from DBKL on the cause of this prolonged outage.

“To date, no interim measures or alternative communication channels have been announced to assist the public or reduce the inconvenience caused.

“I urge DBKL to clarify the nature of the disruption, provide a timeline for full restoration and implement temporary solutions so the public can continue to access basic services without undue delay,” he said.

Seputeh People’s Representative Council (MPPWP) Zone 6 chairman Alvin T. Ariarat­nam said the Adu@KL disruption made it harder for his team to help constituents channel their complaints.

Alvin claimed that Adu@KL was disrupted due to the “overwhelming number of complaints” from residents.

However, Taman City Timur Rukun Tetangga chairman Vincent Yap said dealing with the overwhelming number of complaints” was the very reason why Adu@KL was established.

“DBKL’s aspirations to make Kuala Lumpur a world-class city will not be achievable if it can’t even make sure its portals are functioning properly.”

In a statement, DBKL said Adu@KL was expected to be fully accessible tomorrow, along with some other systems such as e-Licensing, e-Housing, Tempah@KL and the Epayment Integrated Centre (EPIC) payment system which were also disrupted.

“Other systems will be restored in phases, with full restoration expected on May 23.

“DBKL has been collaborating closely with the Malaysian Com­mu­­­­nications and Multimedia Commission (MCMC) and National Cybersecurity Agency (Nacsa) to mitigate the issue since the disruption was detected.

“The affected systems have started to recover in phases since May 1.

“To ensure continuity of service to the public, DBKL has provided several alternative measures, including assistance through DBKL’s official social media channels, as well as regular dissemination of information.

The statement also said DBKL was carrying out a detailed investigation to determine the cause of the disruption to enable improvements and implement more effective prevention measures.

“Backup data has not been impacted and the data recovery process is being carried out carefully.”

Source: https://www.thestar.com.my/metro/metro-news...mplaints-portal
wong_86
post May 19 2025, 10:19 AM

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MBJB also kena hack ah, johorpay all history are gone..
lorrydriverrocks
post May 19 2025, 10:21 AM

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maybe some idiot in DBKL click on nigeria prince wan to give USD 1miliion email
Virlution
post May 19 2025, 10:21 AM

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QUOTE(KenM @ May 18 2025, 04:50 PM)
very true…

normally they ask for bitcoin..
*
standard SOP.... they convert the bitcoin to a nominal sum and round it lor
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post May 19 2025, 10:21 AM

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all letter/tender/cost available to download, please wipe out all the outstanding
malaozhai
post May 19 2025, 10:25 AM

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Asyik minum teh tarik je
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post May 19 2025, 10:29 AM

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mesti tekan link gadis bocah
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post May 19 2025, 10:35 AM

Im still HeRe ...
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acbc
post May 19 2025, 10:36 AM

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Still using W7 ka?
GalaxyV
post May 19 2025, 10:38 AM

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oh no.. it is gonna from tax payers' punya money or DBKL has income from summons?

This post has been edited by GalaxyV: May 19 2025, 10:38 AM
haya
post May 19 2025, 10:38 AM

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QUOTE(tmd @ May 18 2025, 03:15 PM)
陈国伟今日出席隆雪陈氏书院宗亲会2025年会员大会暨会员子女奖励金颁发典礼、2025-2028董事改选大会时表示,由于消息源自可靠人士,故他有理由怀疑当中的真实性。

That's so confusing: the information came from a reliable source, so he has a reason to doubt its authenticity?
GalaxyV
post May 19 2025, 10:40 AM

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news said 5500 萬美金 = 55 million USD

haya
post May 19 2025, 10:43 AM

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QUOTE(GalaxyV @ May 19 2025, 10:40 AM)
news said 5500 萬美金 = 55 million USD
*
True, but no one will pay a ransom of 55 million USD

If they had 55 million USD might as well start from scratch. Would be cheaper.
s[H]sIkuA
post May 19 2025, 10:45 AM

live in the present
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Malaysia government system always outsourced to shitty company not surprised lol
lorrydriverrocks
post May 19 2025, 10:45 AM

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QUOTE(haya @ May 19 2025, 10:43 AM)
True, but no one will pay a ransom of 55 million USD

If they had 55 million USD might as well start from scratch. Would be cheaper.
*
Might as well ask lower amount, at least still can get money. Both party win-win, scammer get money and victim go back to business
smallcrab
post May 19 2025, 10:48 AM

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QUOTE(wong_86 @ May 19 2025, 10:19 AM)
MBJB also kena hack ah, johorpay all history are gone..
*
Wah so shitty.

Takkan no backup at all
IT procedure phailed
DValentine
post May 19 2025, 10:50 AM

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QUOTE(Capt. Marble @ May 18 2025, 04:27 PM)
Outsourced to where?
*
bharat

owaiii
Left4Dead2
post May 19 2025, 10:51 AM

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No wonder cannot access for bayar saman

Can the hacker wipe out the saman record as well ??
danieln
post May 19 2025, 10:54 AM

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QUOTE(brkli @ May 18 2025, 04:53 PM)
isn't it obvious? what's the best to songlap cut corner if not skimp up on backup.
*
ok, my bad

should not ask soalan susah.. LOL
GalaxyV
post May 19 2025, 10:55 AM

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QUOTE(haya @ May 19 2025, 10:43 AM)
True, but no one will pay a ransom of 55 million USD

If they had 55 million USD might as well start from scratch. Would be cheaper.
*
then users would be happy as all summon records sudah hilang whistling.gif whistling.gif whistling.gif whistling.gif
lorrydriverrocks
post May 19 2025, 10:56 AM

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QUOTE(Left4Dead2 @ May 19 2025, 10:51 AM)
No wonder cannot access for bayar saman

Can the hacker wipe out the saman record as well ??
*
Yeah mine already wiped out, so many saman no need pay already
GalaxyV
post May 19 2025, 10:59 AM

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QUOTE(lorrydriverrocks @ May 19 2025, 10:56 AM)
Yeah mine already wiped out, so many saman no need pay already
*
happy for you


brkli
post May 19 2025, 11:01 AM

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QUOTE(haya @ May 19 2025, 10:43 AM)
True, but no one will pay a ransom of 55 million USD

If they had 55 million USD might as well start from scratch. Would be cheaper.
*
and still got balance for songlap..
keyibukeyi
post May 19 2025, 11:08 AM

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From: Klang, Selangor D.E Status: Work Everyday
emails kan ada
vassilius
post May 19 2025, 11:33 AM

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From: The Fifth Dimension
QUOTE(pandah @ May 18 2025, 05:22 PM)
dont have backup meh?

so long liao still can not solve meh?
*
Welcome to msia... thumbup.gif

SOP? Compliance? Backup??? APA TU??!! Sy tau goyang telor je~ whistling.gif
haya
post May 19 2025, 11:58 AM

Sarawakian first!
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QUOTE(vassilius @ May 19 2025, 11:33 AM)
Welcome to msia... thumbup.gif

SOP? Compliance? Backup??? APA TU??!! Sy tau goyang telor je~ whistling.gif
*
https://www.tomshardware.com/tech-industry/...rnment-official

"An official from Indonesia’s cyber security agency told Reuters that 98% of the government data stored in one of the two compromised data centers had not been backed up. While the data center had the backup capacity to store the data, it wasn’t required. Many government agencies did not use the backup service because of budget constraints."
GalaxyV
post May 19 2025, 12:04 PM

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Joined: Apr 2018
how they gonna pay? pay by bitcoin?
brkli
post May 19 2025, 12:17 PM

On my way
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QUOTE(keyibukeyi @ May 19 2025, 11:08 AM)
emails kan ada
*
inb4, they also using self host mail server which also kena infected by ransomware.. owai..
Fork
post May 19 2025, 12:38 PM

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No nid pay quit rent lmao
nonnon
post May 19 2025, 01:02 PM

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sape dl jav sana?
haya
post May 19 2025, 01:25 PM

Sarawakian first!
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QUOTE(nonnon @ May 19 2025, 01:02 PM)
sape dl jav sana?
*
Ransomware doesn't enter from downloading JAV

Even if never watch JAV still can kena ransomware
hollyweed
post May 19 2025, 01:52 PM

Getting Started
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pay@kl yang replace mobis pun kena ke? hm
WinkyJr
post May 19 2025, 02:13 PM

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padan muka
parking car not enough, then people had to park on the road that people never use also want to saman

JasonthegreatTWO
post May 19 2025, 02:17 PM

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QUOTE(Napalm_man @ May 18 2025, 03:16 PM)
Lmao ini mesti firewall or antivirus outdated or cap ayam
*
or inside job, get rm500 to put in ransomware USB
SUS*lightbringer*
post May 19 2025, 02:18 PM

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gomen bodies and their crappy website. Nothing new.
haya
post May 19 2025, 02:23 PM

Sarawakian first!
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QUOTE(JasonthegreatTWO @ May 19 2025, 02:17 PM)
or inside job, get rm500 to put in ransomware USB
*
Why pay RM500 for a "inside job" to unleash a ransomware in DBKL when can do it for free with poor security posture?
GalaxyV
post May 20 2025, 08:49 PM

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she said not kena ransom

https://www.sinchew.com.my/?p=6550339
yhtan
post May 20 2025, 08:53 PM

Look at all my stars!!
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From: lolyat


Not surprise, DBKL even has balls to stop paper printing of assessment bill and ask u all to shift online.
GalaxyV
post May 20 2025, 08:54 PM

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QUOTE(GalaxyV @ May 20 2025, 08:49 PM)
if not kena, then the YB can be sued for fitnah?
SUSpetpenyubobo
post May 20 2025, 08:57 PM

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Has DBKL already redeem it a not?
JLA
post May 20 2025, 11:01 PM

Look at all my stars!!
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DBKL nafi penggodam tuntut RM236.17 juta

user posted image
Dewan Bandaraya Kuala Lumpur (DBKL)

DEWAN Bandaraya Kuala Lumpur (DBKL) menafikan dakwaan sistem perkhidmatan dalam taliannya digodam serta penggodam menuntut wang tebusan USD55 juta (RM236.17 juta) berikutan gangguan itu.

Datuk Bandar Kuala Lumpur Datuk Seri Dr Maimunah Mohd Sharif berkata sistem perkhidmatan dalam talian DBKL memang mengalami gangguan teknikal sebelum ini, namun tidak membabitkan sebarang tuntutan wang.

“Memang ada gangguan sistem tapi tidak ada kaitan dengan wang (tebusan) daripada sesiapa.

“Sebanyak 39 sistem yang bermasalah sudah kembali normal sejak 1 Mei lalu, seperti sistem e-perumahan, e-lesen, e-aduan dan e-tempah,” katanya ketika dihubungi, hari ini.

Baca artikel lain: Had usia persaraan 65 tahun wajar – Azalina

Dalam pada itu, Ketua Polis Kuala Lumpur Datuk Rusdi Mohd Isa berkata pihaknya setakat ini tidak menerima laporan berhubung tuntutan berkenaan.

Terdahulu, sebuah akhbar berbahasa Cina melaporkan seorang Ahli Parlimen mendakwa sistem perkhidmatan dalam talian DBKL digodam dan penggodam berkenaan menuntut tebusan berjumlah RM236.17 juta.

Menurut laporan itu, Ahli Parlimen tersebut memaklumkan beliau menerima maklumat terbabit daripada individu yang dipercayainya sebagai sumber yang boleh diharap dan yakin bahawa insiden berkenaan benar-benar berlaku.

— BERNAMA

 

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