Not emergency brake, just motor lose power and cuz EV motor so instead of cruise it just decelerates, but probably to the driver felt like emergency brake cuz stopped abruptly and can’t move

The 12v controls the connection between the main battery and the motor, so when 12v gone then motor also will lose power from main battery

Didn't someone write earlier that once it's below 20%, it will stop providing power ?

Are you sure that the 12V battery is NOT responsible for the main operation ?

I thought on the 5 May the SC already determined that it was the fault of the 12V battery. Heck even they identified that on the 2 May itself. Surely if the DC-DC converter was at fault, surely that would be mentioned too no ?

From the half-ass service by SC mentioned by the OP I won’t trust it 100% lol

Now escalated to Sime Darby HQ pretty sure end up later will come out with different response

That is correct generally speaking but on the other side of the coin, there are occasion where batteries lasts just about 12 months period only and when check properly, the mileage had far exceeded 2 or 3 times the warrantied mileage. That is why battery companies placed a restriction on vehicles uses for commercial basis.

If it was the connection that was the issue and blame was intentionally placed on the battery, that is deceit and one must be careful because that is slander already, no ?

After digging thru reddit and seeing similar post
Seal
https://www.reddit.com/r/BYD/s/975nKj0PVn

Sealion7
https://www.reddit.com/r/BYD/s/XP53q9uRLE

Bukan masalah 12v, but masalah with the high voltage system that links the electric motor.

Ofcourse the car wont move anymore once stopped, but the emergency braking part doesnt happen

Release slow it goes slow, release completely it "brake" or stop, maciam ur rc car lo

Yes, i read on the manual and it stated there.

It also stated that the LFP battery is recommended to full charge at least once per week.
I guess EV owner has to prevent its battery drop below 20% for safety precautious

20% = 20% same what ?

Why battery cannot use until completely Kong ? Last time pakai ICE use until Kong, ok je.