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 WiFI works well at 2.4GHz but not at 5GHz

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TSaeonbig
post May 4 2025, 08:54 PM, updated 7 months ago

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Hi, not an IT expert here, just want to ask I have 2.4GHz WiFI and 5GHz WiFI, but everytime I connect to the 5GHz WiFI I cannot load anything, and only 2.4GHz one work, any ideas to solve this.

Thanks.
TSaeonbig
post May 4 2025, 09:54 PM

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QUOTE(taitianhin @ May 4 2025, 09:13 PM)
What is the Device that connect?
What is the place you connect to it?
Cafe?
I hope u r not here for Thread count
*
It's my home WiFI, any device that connects to it is the same, works with 2.4 but not the 5 one.
TSaeonbig
post May 5 2025, 07:45 PM

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Hi thanks for the answer so far, to answer some common questions:

I've tried testing by standing beside my router/modem, 2.4ghz works well but 5ghz one doesn't load anything at all.

Not sure how to see the config of my router/modem.

Will try the methods in the comments section later.

 

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