I am currently on a previous SWU which is RM 119 per month for 500 Mbps. My contract expires in 2 months. From what I can see, the RM 90 per month for the same speed of 500 Mbps seems to be the best deal with the current SWU being offered. I don't use Unifi TV but have free calls. I read here that applicants for this package are forced to take a postpaid plan for 3 months which I don't really need. There seem to be others who have gotten away without this postpaid package. Any clarification as to how this was achieved?

I don even remeber when i start set auto pay. I think before covid era
Sometime even over pay, if ewallet got some promottion

just came back from tmpoint, they told me that the 500mbps for rm90 swu deal can only be offered if i get a brochure from other telcos or if i download a picture and show them the deal. wtf?

is unifi down? since 12am midnight until 8am no internet? or its me only?

Looks fine here

Reading this make me worried to try the termination method but this is the easiest way to get SWU 5.0 without walking in to outlet right?

Why Unifi terminated my account without calling for validation? Is there any way to reactivate terminated account?

Requested for termination on 17th Jul 2025 for SWU 5.0 then received sms from Unifi.
RM0 Unifi: Hi Valued Customer. Our agent will contact you shortly to validate your request and given best offer special JUST FOR YOU! T&C apply.

But no call after 2 weeks then I requested for termination again on 5th Aug 2025 then received the same sms again.

I tried live chat a few times to expedite my case and hope that they will call me asap but still nothing from them.

Then until recently 2nd Oct 2025 I tried to live  chat again to check the status of my case. No updates and asked them if Unifi termination can be done in live chat, and cs said NO.

But then the next day 3rd Oct 2025 my account was terminated. Then I quickly live chat cs for confirmation, and yea my account was terminated and cs said terminated account is not allowed to be activated anymore.

Anyone has the same experience or know how to resolve this issue?

Base on that reply, lodged mcmc report work, seems like can try to lodge mcmc. Try asap.

how come my father today went to tm office and the best deal they offered him was, 300mbps for rm119, 30 months contract but 6 months free..

WTA how do your need to do to get the rm90 for 500mbps deal???

unifi good ler this time. i was with swu 3.0 and contract ended mid oct. submit termination notice online on 15 when i bayar monthly fee realized contract ended. unifi called this morning which i didnt pick up, truecaller auto reject call twice. chat online mentioning they need to call me afternoon or evening. then just now unifi call and counter offer me swu5.5 500mbps. This is fast, the termination showed resolved immediately. i thought they will take their sweet time to call again.