Elite Team came for on site troubleshooting with the following results:

A. Asus gt-ax11000 as router and dlink as modem, only technician windows laptop can get full 500mbps download speed. All my devices like Apple TV wired to Asus router, iPhone 16 pm, and even technician hand held device wired to my Asus router, all can get max around 150mbps upload speed.

B. Reset dlink and install 3.0.6 latest firmware, setup as bridge mode, same result with the above.

C. Reset dlink and setup as combo, Asus gt-ax11000 setup as ap mode, all devices can get full upload speed.

D. Reset dlink and setup as modem, use another Asus router of mine which is xt8 setup as router, same result with A above.

E. Use skyworth setup as modem, and use either 1 of the Asus router, same result with A.

Conclusion is suspecting Asus router firmware bug?? Need to check with Asus.

So stress doing all these simulations

Btw, can some one shared if you are on 1gbps plan and Telekom device setup as bridge and running own router, please let me know what Telekom device brand, and router model assuming your up speed is 500mbps. If possible pm me your Unifi id so I can get elite team to check and verify. Thank you so much.

This post has been edited by neekun: May 15 2025, 04:38 PM

Yup tested ONU by Huawei. The old one I still simpan, same result also as A. In fact his laptop I think also not getting full speed. Yea gonna post in Asus thread already, thanks.

No guest wifi or qos enabled.

Yes his laptop quite consistently almost 90% of the time full up speed.

Will report to Asus thread and see what is the feedback. Lazy to proceed with further check already by disconnecting all devices.

What was your issue before this? Skyworth got black one ka?

Interesting. I try to check what are the recent devices that added to my network and try to disconnect one by one. Btw pause frame can affect only upload instead of download also? Mine download 940mbps no issue. And flow control is supposed to be enabled or disabled?

This post has been edited by neekun: May 16 2025, 08:06 AM

Tried disconnect all devices from wifi router one by one, left only my iPhone 16 pm. Speed test still showing upload speed of 150mbps plus. So can rule out it’s caused by pause frame.

Yea that’s what I’ve been searching too, how to disable pause frame for Asus router? But now I am not sure my case is due to pause frame since I disconnected all devices from wifi leaving my iPhone 16 pm but still same issue.

Me too thinking to switch to tplink ge800 if still cannot resolve after contacting Asus support. Troubleshooting is too tiring for me haha

With a managed switch, one has to configure the switch ? Hmmm me not technical to do it. Assuming the issue is fixed with a L2 managed switch, the issue was original caused by tm or my Asus router?

You mentioned about TM made changes in Flow Control And QoS on their end, do you have any specific case logged with TM where I can use that as reference for checking with them ? It’s so hard communicating with their back end technical where just don’t answer any of my question. They only deal with their own technician.

For archer ge800, it’s one of the model I planning to replace my Asus if all else fail, with this model and existing dlink as modem in bridge mode, you you think the upload issue will be resolved?


Really appreciate your help on this. Thank you so much.

Ok let me rephrase ..

With a managed switch between, the switch will tell my router wan (which is a 1gbps port) don’t keep flooding the outgoing with network traffic? But my router wan port is only 1gbps, can it send more than its designated capacity?

One more thing, the deme config was working all the while then suddenly not working since 2 weeks, possible that tm changed settings on thie end? If it is what they changed ?

Yea only can get 500mbps up when connected to Telekom dlink in combo mode. When it’s setup as modem @ bridge mode, all my wired / wireless connection to my Asus gt-ax11000 only getting 150mbps now. It’s puzzling me that was on this configuration since last year when I got my 1gbps upgrade with no issue, only 2 weeks ago this issue is detected.

Yea Asus has a dedicated 1gbps wan port and a 2.5gbps wan/lan port. I tested both ports connecting to Telekom dlink modem (setup as bridge) also same isssue.

Update on my slow upload case. Asus support asked me to configure https://www.asus.com/me-en/support/faq/1045126/


After this is configured, all my uploads from my devices can get 500mbps. So does this mean Telekom had been throttling my devices upload speed based on their MAC address ?

I reopened my case with Telekom and demand an explanation from them. Cause all the while during troubleshooting the network back end team said nothing was configured and changed on their end that resulted to my slow upload issue.

This post has been edited by neekun: May 26 2025, 09:58 PM

I just filled in a MAC address belonging to my office laptop. According to Asus any MAC address will do. I am not sure if I filled in let say my iPad Pro MAC address, will the upload speed still throttled? It should by right since before this I can’t get full upload speed on all my devices and thst includes my iPad Pro also.

Which branch you went to?

How about try to use MAC address clone at WAN setting of your Asus? My slow upload issue needs this setting to overcome whatever TM was messing around at their end.

Yea my black dlink is already on 2.0.6.

Me no try black dlink Mac but I use my office laptop mac in Asus wan clone and so far so good.

Btw anyone can connect to COD server, my ps5 COD couldn’t connect but when check game server is online. Maybe it’s tm issue !?!!

This post has been edited by neekun: Jun 5 2025, 06:52 PM