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Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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idoloveyou
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 Jun 28 2025, 05:15 PM
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Getting Started
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QUOTE(low0915 @ Jun 28 2025, 03:57 PM) went to pandan indah branch to try getting swu rm90, they insist of having the transfer id bcoz the hq is monitoring now lol just wondering if i got the transfer id by registering another isp, and i didnt get counter offer by TM, i still can reject/cancel the transfer right? just submit online termination, no hassle, sit back and wait for call. but there is rumors that rm90/500mbps offer only until this month end, but still worth a try. |
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idoloveyou
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Jul 1 2025, 11:14 PM
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Getting Started
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5months contract remaining with swu3.0 119 successfully changed to swu5.0 90 , waited for around 14working days to receive the call, good luck guys. looking forward for swu7.0 1gbps rm90 🤭
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idoloveyou
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Jul 2 2025, 02:41 PM
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Getting Started
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QUOTE(MGM @ Jul 2 2025, 05:41 AM) no, just submit terminate and wait for call |
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idoloveyou
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Jul 2 2025, 02:45 PM
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Getting Started
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QUOTE(tng55 @ Jul 2 2025, 11:11 AM) wow you SWU 3.0 RM119 = 500Mbps then you trick method changed SWU 5.0 RM90 same speed 500Mbps hmm good job mine SWU 3.0 RM119 = 500Mbps i don't do method trick waiting offer upgrade speed  my contract end November 2025 seem 5month contract remaining opt for better package first, speed upgrade is unknown. rm90/500mbps so far consider most competitive in market now. |
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idoloveyou
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Jul 2 2025, 05:12 PM
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Getting Started
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QUOTE(ccsang @ Jul 2 2025, 05:00 PM) call them no use, only provide regular package, let me go to tm point ask, but staff said need transfer id to process and help me write email ask hq, but yerterday feedback is still need transfer id. I've request terminate last friday, saturday go tm point, yesterday receive call from tm point staff, and then write a complaint form scold them at night, ask them call me as soon as possible to process the terminate or transfer. mine is old package, suppose give me swu 3.0, but didn't offer me anything, i still pay 136.75 300m, look now got astro 500m rm90 or allo 1g rm139, why i still want to staywithunifi? I'm already ready to scold them when unifi call me. I'm interested all people use the terminate trick to get the package, what if unifi call and said OK, didn't give you new offer package and one month later line will terminate, how would you react? bro, why you did so much hassle, just submit terminate and wait patiently for the call, no transfer id no marah2, whole thing went smoothly just waited around 12days for the call, the whole conversation was like 5min > hello Mr ada submit terminate? ,ya ada astro , ok mr 500mb 90 ok? ,ok , settle . not even mention my 5months contract left. |
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idoloveyou
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Jul 4 2025, 11:19 AM
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Getting Started
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QUOTE(steventan85 @ Jul 4 2025, 08:42 AM) i requested termination thru Unifi Portal . 3-4days later received a phone call . Counter offer with RM99 100Mbps package , but will auto upgrade to 300Mbps . free 6 months bills and 6 months disney hotstar. waived my remaining 4months contract. so basically 99 *(24-4-6)/24 =1386 /24 = RM57.75 averagely this isn't swu 5.0, is it ? they modified the package? why rm99 i thought 100mbps is rm69 or 79 wow, interesting tm is making some kind of move. |
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idoloveyou
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Jul 4 2025, 07:46 PM
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Getting Started
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 sifu2 what about this ancient btu, during swu3.0 request the technician to change it as well but got rejected. quite stable for current plan 500mbps, any downside? |
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idoloveyou
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Jul 4 2025, 09:21 PM
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Getting Started
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QUOTE(kwss @ Jul 4 2025, 08:12 PM) This is the OG Alcatel-Lucent ONU before Nokia bought over the company. I used it for 9 years before it finally broke. From 10Mbps to 800 Mbps. Definitely trouble free other than change power adapter. Many more years later it keep LOS and it was when I decided it's dead for good. How old is yours? For context Australia NBN is using this too, with a different enclosure. 100% trouble free. cant remember but more than 10years, the technician refused to change a new one🤣 |
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idoloveyou
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Jul 16 2025, 07:53 PM
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Getting Started
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Hello guys, anyone facing or using tp link ax3000, 1main and 1 mesh provided by unifi, the mesh device will randomly disconnect and require turn off and turn on to reconnect again?
main device no issue, just the mesh device will disconnect itself from time to time and require reboot 😮💨
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