Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
|
|
 Nov 5 2025, 04:09 PM
Return to original view | Post
#21
|
 
All Stars
31,607 posts Joined: Aug 2010 
|
QUOTE(joehann @ Nov 5 2025, 11:59 AM) Are you requesting them to change back to your old account number? Is that possible? I currently have two accounts, and it’s quite troublesome to monitor both since I have to open two different apps. Nope I didn't, I mentioned that since last week I unable to view my plan at all Then they request my email address then I can view my plan already |
|
|
Nov 6 2025, 02:46 PM
Return to original view | Post
#22
|
|
All Stars
31,607 posts Joined: Aug 2010
|
QUOTE(squall123456 @ Nov 6 2025, 02:13 PM) Log in via https://myaccount.unifi.com.my/digital/lotus/ The CS request my email, then they help me login and managed to show new plan with new account number start with 7 under swu 5.0(New Home Broadband <<< New Account Now For Unifi Home Broadband subscribers FROM 17 March 2025 Existing Home Broadband >>Previous ONE For Unifi Home Broadband subscribers BEFORE 17 March 2025) You are now unbind from old account login methods. Then link your IC in this portal via the profiles page. It should appear with your new account info here now. |
| Change to: |  0.0179sec
 0.49
 7 queries
 GZIP Disabled
Time is now: 1st December 2025 - 10:12 AM |
Quote