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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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hsbb
post Jul 2 2025, 09:17 PM

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QUOTE(garbanicus @ Jul 2 2025, 08:57 PM)
Thanks.
Just so I understand better, how is the setup like for other ppl? (Those that set up GN630V in bridge mode)
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As Yluxion replied. But for standard unifi installation is:

Skyworth GN630V (bridge mode+RG) ⟶ Devices
1 power supply

And u can do also

Skyworth GN630V (bridge mode+RG) ⟶ (wired/wireless mesh) Own Router ⟶ Devices
1+1 power supply (not 2), ur current setup is 2

This post has been edited by hsbb: Jul 2 2025, 09:21 PM
hsbb
post Jul 2 2025, 09:26 PM

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QUOTE(PJng @ Jul 2 2025, 09:20 PM)
but if skyworth never set before cannot use right, need set some id
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I'm not sure if GN630V will auto factory reset if change from RG to combo. Need to copy unifi id/pwd & voip before do that. Can use Nanominds Elite app to copy & re-setup back.

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This post has been edited by hsbb: Jul 2 2025, 09:56 PM
hsbb
post Jul 3 2025, 12:59 PM

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QUOTE(garbanicus @ Jul 3 2025, 06:39 AM)
Thanks.
The GN630V's WiFi seems quite teruk despite being WiFi 6, as compared to my Asus WiFi 5 router.

Think I may go back to my previous setup: Alcatel ⟶ Asus Router ⟶ Devices
What is the advantage of replacing Alcatel with GN630V bridge mode?
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Basically no advantage as it just a modem or optical media converter.
hsbb
post Jul 4 2025, 02:58 AM

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QUOTE(zamans98 @ Jul 2 2025, 11:47 PM)
Gents

I am currently in Melaka and UNIFI's geo location and most apps always pointing to Seremban, 99.9% of the time.

When in Muar, its correctly point to the location.

In Melaka, Unifi always giving ip of 175.143.xxx.xxx

reboot many times, always around that range

this IP is high latency, and connecting to roblox singapore servers always lagging

only 2 users

500Mbps line
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Change ur pppoe router. That's it. 1 of my SR120-A always assigned with 60.x.x.x ..trust me!
hsbb
post Jul 4 2025, 08:56 AM

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QUOTE(zamans98 @ Jul 4 2025, 07:29 AM)
Thanks

What would be the cost effective make/model?
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Whatever u have other than current.
hsbb
post Jul 4 2025, 12:43 PM

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For someone asking about SWU 5.0 500Mbps@RM90, hope can clarify u guys bro & sis.

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hsbb
post Jul 4 2025, 02:51 PM

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QUOTE(sam240 @ Jul 4 2025, 01:34 PM)
meaning need to apply move to other provider 1st, then waiting for a call from Unifi to get this offer?
Question is, will really get this 500mbps RM90?   hmm.gif
Also if cancel the application to other provider, may kena penalty by agent if not mistaken  biggrin.gif
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Cancel within contract mean stay with ur current unifi plan. If u mean accepting unifi counter offer 500Mbps@RM90, it's never mean cancel porting application but renew contract with new plan.

QUOTE
how to request "termination thru Unifi portal"? I login but cannot see this option.
Where it hide ?

Porting to other ISP is apply to new ISP while ur current unifi is active. Same method like mobile MNP.

This post has been edited by hsbb: Jul 4 2025, 02:59 PM
hsbb
post Jul 4 2025, 07:22 PM

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QUOTE
I already checked with FB agent, if apply thru them, they will charge 100 or 150 as processing fee if you withdraw jump from Unifi to Maxis.
The processing charge only happen WHEN the applicant cancel registration after successfully porting to ISP B from ISP A. ISP B will charge processing fee. Need to understand this. The agent only want to make u doubt.
hsbb
post Jul 4 2025, 09:03 PM

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Porting from maxis 100Mbps to unifi, can get 500Mbps@RM90 or not? Anyone?
hsbb
post Jul 5 2025, 01:29 AM

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QUOTE(sam240 @ Jul 5 2025, 01:08 AM)
I try to apply Astro thru webpage, the only package for new user (I'm not Astro existing user) is RM139.99 which come with TV bundle package for 500mbps.
I fill in all into with area coverage passed, it ask to do payment before can submit, below is the screenshot  dry.gif
So I failed to submit  sad.gif

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kwss,
Seem astro now close that loophole!
hsbb
post Jul 6 2025, 07:53 PM

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QUOTE(roams.behinds @ Jul 6 2025, 05:10 PM)
I didn’t get new router when renew (downgrade) contract swu4.0. Few months later I call cs ask for new router one week later Technician sent new one.

Previous ax1800
New ax3000

I do feel new router has better WiFi coverage and more stable.
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What reasons u tell them for the replacement?
hsbb
post Jul 7 2025, 11:46 PM

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Thursday night last week my drop fiber cut because wtf lorry, solved on saturday. Today morning, wtf container lorry cut cross road FDC multiple cables to many FDP's. My FDP will be up 1st because TM's PIC SO used to be my colleague & the contractor guy to repair is my neighbor who use same FDP.
hsbb
post Jul 8 2025, 02:34 PM

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My bill date is 10th every month & as for june 2025 bill is for 10/6/2025 - 9/7/2025 (pay before 1/7/2025). Is it mean use now pay later? My mother unifi mobile postpaid 39, my wife jasa pack RM59 & my used to be unlimited RM59 postpaid bill is opposite to unifi broadband bill.

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** I pay on 7/7/2025 more than advance to make july 2025 bill negative even 5cent.. So my account either electric etc will always active because of 5cent.
hsbb
post Jul 8 2025, 02:36 PM

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QUOTE(jusbella @ Jul 8 2025, 02:30 PM)
RM0 Unifi: Dear Valued Customer, we apologise for the service interruption caused by a fire at TM Setapak. Authorities are still investigating, so the area is inaccessible. Restoration will start as soon as we have access. Estimated recovery: 02:00 AM, 09/07/2025. Thank you for your patience as we work torestore your services as quickly as possible.

RM0 Unifi: We're still working hard to restore your Unifi service. The new estimated recovery time is 09/07/2025 02:00 AM. Thank you for your patience.
Whole Setapak no internet? My all smart home is offline currently, I'm outstation as well.
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Refer https://unifi.com.my/unifi-alerts .. 1st list
hsbb
post Jul 8 2025, 02:52 PM

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QUOTE(hsbb @ Jul 7 2025, 11:46 PM)
Thursday night last week my drop fiber cut because wtf lorry, solved on saturday. Today morning, wtf container lorry cut cross road FDC multiple cables to many FDP's. My FDP will be up 1st because TM's PIC SO used to be my colleague & the contractor guy to repair is my neighbor who use same FDP.
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Now up ..the 1st.
hsbb
post Jul 9 2025, 08:52 PM

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😂😂
hsbb
post Jul 10 2025, 12:09 AM

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QUOTE(YoungMan @ Jul 9 2025, 08:12 PM)
Unifi also got people complain slow during night. Do not pretend you never hear about it.
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Yes, really slow during night when I access US server but really fast when access JP or AUS server, weird! Maybe I should access US server during their night, not ours. The shopee app also slow too when using wifi with my 98% full damn phone. Damn
hsbb
post Jul 10 2025, 12:02 PM

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New unifi 1/2Gbps user now will get Wifi 7 combo, no more black skyworth. So existing 1/2Gbps should start request for black dlink replacement. I think TM better give now black skyworth for 800Mbps users & below, should no more white Skyworth. Damn black skyworth before only for 1Gbps above, even I willing to renew contract still can't. Now what will they do with the left stock?
hsbb
post Jul 10 2025, 05:40 PM

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QUOTE(cklove96 @ Jul 10 2025, 04:54 PM)
update: receive call from tm on day-7 after submit termination on portal. conversation as below

TM: Mr, ada request termination kat portal ?
Me: Yes. ada
TM:Boleh tau kenape mister nak terminate?
Me:Astro kasi offer 500Mbps harga rendah 90RM sebulan saja.
TM:Mister sudah accept offer tu? offer tu lepas 24bulan harga akan tukar ke harga biasa no longer 90 bukan harga perpetual
Me:Belum ambil offer, ya ke ? saya tak tau sale agent astro tak bagitau pun.
TM:Mister ,saya check dalam system account mister eligible untuk offer baru iaitu 500Mbps 90RM/Bulan dengan free gift disney plus 1 tahun.
Me:Kalau Tak nak free gift boleh dapat 80rm/bulan tak?
TM:Tak boleh mister, price sudah fix ya.
Me:Kena pergi TM point untuk dapat promotion ni?
TM:Tak payah , saya boleh proceed sekarang.
Me: Okay, ON
TM: (Rap Mode enabled) rap about tnc and bla bla bla
No Unifi mobile 39 mention❌
STD 20 included in this package confirmed ✅
Contract left 3months still  brows.gif

conclusion: TM treat their customer nicely (at least for me) , hassle-less process, see you guys again in 2027  rclxms.gif
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What was ur speed plan before?
hsbb
post Jul 11 2025, 01:55 AM

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fruitie,

Can u share ur SWU 5.0 2nd bill or the one without prorate. Kind of pure 500mbps@RM90. Page 2 this month's charge column, as for my reference to friends/family about unifi 500mbps@RM90.

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