Direct transfer. Bodo liao

I thought polis can dapat his identity from Bank if requested?

I know a few people (rather close) that are in the banking line. So I'm not pulling stuff out of my ass.

To those that say BNM is useless, it may have been, but they've improved a lot (in terms of enforcement to banks) in the last few years.

To TS:

MBB can't do much since you transfered to Bank Islam. What you need to do:

1) Head to Bank Islam to officially lodge a complaint, with all the relevant details. Most important is your police report. GET A CASE NUMBER. They will give you their Turn-Around-Time. Wait till that period is over. Usually this is a 30-day period. Confirm the end date with them, coz this is usually 30 working days.

2) If they haven't called you back after the TAT is over, give them a call. Have your case number ready. If they haven't reached a resolution, request to speak to their TL (Team Leader - this is call centre lingo)/ Manager. They will try their best to deflect. Tell them that you are unsatisfied with whatever answer they have, and will escalate to BNM if they do not offer a resolution.

3) Magic word here is escalation to BNM, Banks need to solve whatever issues within their stipulated time frame. Especially scam cases. Coz the account that you banked in to could be a mule account. Mention this in the call.

4) The call is recorded. So make sure you have the following keywords:

"mule"
"scam"
"BNM"
their claimed TAT
whatever the branch or anyone representing the bank promises

5) If they said a manager callback will be arranged, ask for specifics. Time, Date and Name.

6) You can also go back to the branch after the phone call to follow up directly there. Although they would likely not know since these cases are handled by central.

7) The agent you speak to on the phone has almost zero knowledge of this case if the case handler didn't update, so don't pressure or be angry with them. They have no clue. You can be angry at the person handling the case, and highlight it in the call. Be clear that you don't like how your case is handled if it's too slow.

8) They won't be able to guess what resolution will come up since any resolution will be made by a different case officer.

9) In the event the resolution isn't what you want, you can usually argue to have it reopened. It is possible the case officer assigned your case is a lazy ass and just defaults to "Sorry you're Shit Out of Luck".

Now that's out of the way, cases like yours highly depends on the availability of the funds in the scammers bank. If the funds are there and you're quick enough, the account might be frozen, and the funds earmarked. If the account is a throwaway, or the scammer stops using it, and most likely, the funds are no longer there, then there's nothing you can do.

So stop whatever you're doing and immediately make a report with Bank Islam. You can call in as well, but it would be much better to do it as how I've highlighted. Reason is you want names of who's handled your case. You won't be able to find out if you call in since they cannot divulge the name of the case officier (if it's even viewable from their end). Branch staff don't have that luxury.

Final note: Don't do the whole "Send RM1 and comment as Kutu" AND don't threaten the scammer with violence. Cannot stress this enough. It will work against you. With regards to the Kutu:

1) They might think you're in cahoots with the scammer
2) It takes away credibility from your more serious case

On an entirely different note (for the benefit of others); if you consistently do this to someone, the account will be suspended as Kutu is illegal. TS, for your case, it isn't worth it since you have a more serious matter.

Good luck. Hope you get that money back. To some people at may not be much, but it's the principle of it. Next time be smart, don't do postage unless you're willing to lose the money.

PS: Forgot to mention this earlier. If you can find other people that were scammed, ask them to make a police report as well. The more the better since it builds a case. This is usually enough to convince the bank to suspend the scammers account

wah nice very detailed.

My friend who actively sell in carousell need to hear this.

Last i heard his usual tactic is get address/ic from bank. then google street and send screenshot to the scammer. so far 100% return the money.

Bank wont disclose his address/ic

Sometimes the cost involved in recovery of the money will cost more than the actual money you lost to scam.

Costs like hiring lawyer, etc.

also cost of time. if loss isnt much just let it be and take it as a lesson learnt.

Sometimes the cost involved in recovery of the money will cost more than the actual money you lost to scam.

Costs like hiring lawyer, etc.

also cost of time. if loss isnt much just let it be and take it as a lesson learnt.

Yup, to TS take it as a lesson and be careful next time.

A lot of scammers and cheaters nowdays out there.

Was trying to file a TTPM against him but I need his IC/Address.. Guess im really out of luck.

u just pass your police to the bank and bank will freeze one

if bank won't freeze it, then you ask why I was froze before when someone filed against me with the police report?

1 mata besar and kecil ah? see colour?

      this one very blurred out by the lady ady.

But nonetherless I got my case report number when I reported online at MGCC, submitted police report, need to wait 14 working days. Hope for the best i guess.

what blur out by the lady? what lady? police lady? bank lady?

you may want to try this

https://weirdkaya.com/msian-woman-transfers...ammer-20-times/

The bank lady, she terus told me won't dapat money dy. Then when I ask for case number she just cincai² ignore. Quite fedup.

you tell the bank that your intention is not to dapat balik money but bank has the duty to freeze his account for investigation

because they did it to me before when someone reported me receiving third party scam money

and also, the bank told me if i dont refund the money to the victim, they will withheld the money forever

then why they dont practise this on you?

if the branch doesn't act anything, you can make complaint to their HQ for nothing to be done by the staff.

if the HQ tells you it is beyond their right to freeze the account without court order, then you can tell my incident and i will stand out to go to meet them.