Hi, i have an iphone11 and when turn on the phone, it is stuck at apple logo. normally what's the problem with that? anyone facing this issue before and what is diagnosis and repair fee? thanks!
ip11 stuck at loading page with apple logo
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 Mar 26 2025, 03:15 PM, updated 8 months ago
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#1
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Junior Member
89 posts Joined: Apr 2022 
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Mar 26 2025, 03:29 PM
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#2
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Junior Member
89 posts Joined: Apr 2022
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QUOTE(nebula87 @ Mar 26 2025, 03:22 PM) New phone or old phone? After iOS update? new phone, i bought a scrapped item actually hahaha... brand new ip11 from phone shop, the customer bought it, turn it on but stuck at apple logo. then the shop decided to sell the phone as scrapped item. |
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Mar 26 2025, 03:56 PM
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#3
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89 posts Joined: Apr 2022
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QUOTE(nebula87 @ Mar 26 2025, 03:40 PM) Can you attach a photo of that iphone of yours? To be honest, there are videos of fake iphone which only boot up in apple logo - Basically a LED light up just to show a Apple logo cutout.  the shop is switch, so i think wont be fake iphone. QUOTE(MrBaba @ Mar 26 2025, 03:43 PM) High chance mother board issue , not worth to repair it. i bought it for rm100, trying my luck see if repair cost will be reasonable. |
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Mar 27 2025, 01:49 PM
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#4
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89 posts Joined: Apr 2022
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QUOTE(YoungMan @ Mar 26 2025, 04:59 PM) First, install iTunes on your PC. After that follow the steps below. thanks for the detail steps. the phone is not with me now, will try when i have the phone. thanks alot!Connect your iPhone11 to your PC via Lightning to USB cable. Quickly press and release Volume Up button. Quickly press and release Volume Down button. Press and hold the Side button for 5 seconds until iPhone’s display turns black. While continuing to hold the Side button, press and hold Volume Down button for 5 seconds, and then release the Side button while you continue holding Volume Down button for another 10 seconds. If these steps are performed correctly, display should remain black with no text or logos on it. Open iTunes on your Mac or PC, and you should see a message saying that “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.” You’ll then be offered an option to restore iOS on your iPhone. If Apple logo appears, the Side button was held down for too long. Repeat the process again. If the restore fail, then it is hardware problem, may cost few hundreds to repair. |
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Mar 28 2025, 07:15 AM
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#5
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QUOTE(GamersFamilia @ Mar 27 2025, 03:15 PM) Not with you? Send for repair? 🫠🔥 the shop reserved the phone for me but i havent go to collect the phone yet as i m out for raya holidays hahahaha |
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Mar 28 2025, 09:12 AM
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#6
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QUOTE(GamersFamilia @ Mar 28 2025, 07:57 AM) Ah okey, selamat hari raya to you and your family ahhh nice! selamat hari raya to you and family too!Me myself celebrate raya around klang valley only, mostly at home plus no jam 😉🚥🔥 have a great one and be safe! |
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