Mar 9 2025, 11:57 PM, updated 4 months ago
Job Title: Admin Executive & Customer Support
Company: WARRANTY SMART SDN BHD
Location: Petaling Jaya
Employment Type: Full-time
Job Description:
We are looking for a dedicated Admin Executive & Customer Support to join our team. This role involves handling administrative tasks and providing excellent customer service for our used/reconditioned vehicle warranty program.
Key Responsibilities:
Assist in daily administrative tasks, including data entry, document processing, and filing.
Handle customer inquiries via phone, email, and messaging platforms.
Provide information on warranty programs, terms, and conditions.
Process warranty claims and coordinate with relevant departments.
Maintain accurate customer records and warranty databases.
Support sales and operations teams with administrative duties.
Ensure timely follow-ups with customers and resolve any issues efficiently.
Requirements:
Prior experience in administration or customer support is an advantage.
Good communication and problem-solving skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Ability to multitask and work in a fast-paced environment.
Fluency in multiple language (Bahasa Melayu, English/Chinese) is preferred.
Fresh graduates are welcome to apply!
Benefits:
Competitive salary and benefits package.
Career growth opportunities.
Supportive and friendly work environment.
If you are organized, customer-focused, and eager to be part of a growing company, we would love to hear from you!
This post has been edited by RonnyEM: Mar 10 2025, 12:02 AM
Job Provider WTH - CUSTOMER SUPPORT AND ADMIN EXECUTIVE
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