Thanks for replying, mate.
Appreciated 🙏

Ts you Muslim or not?

For Muslim faraid> epf

can do online ; but u need to go counter to thumbprint as verification ..macam 2FA

u just assumed that online is just help u to "pre-fill" the form n details to speed up the process

Thinking of EPF nomination need to confirm if contributor is muslim or not first, as the disbursement of funds is different based on religion status

For nomination, u can only fill-up online.

In the end, must still print out the form, bring to KWSP office & perform MyKad + thumb print verification.

No need print out.

You do online / apps also in the end...
Still need to go EPF office

So better just don't do anything... Straight go to EPF office & get everything done there...

if you muslim, it still go faraid

Those who legitimately needed to do a 1st time registration and nomination and those who "better just don't do anything and straight to EPF office get everything done there" combined was the reason why I had to wait an hour and half to get thumbprinted in 2-3mins. Prefilling it in the app saves everyone a lot of time.

The kiosk screens don't have privacy screens and people in the queue can shoulder surf your details and account balance.

Which EPF office you went???

I went to HQ one...
Not even 15mins... My number already being called...

12 counters in operation with staff.... Excluding the Number taking counter & those kiosk which have 1 staff fully monitoring there...

Pucheong one. They didn't give out queue numbers that time. 2 lines. 1 for account 3 withdrawal and another for other stuff at the kiosk.

Huh?

Why like that one the arrangements...

No wonder very long waiting time & slow processing...

For Non-Muslims: How I completed the EPF nomination process...

I made the nomination through the KWSP i-Akaun app. Simply fill in the required details.

Within 30 days (if I'm not mistaken), you need to visit an EPF office. I went to the EPF Centre at Jalan Raja Laut. There are plenty of self-help kiosks available—around six units, if I recall correctly. There's no queue nor ticket needed. I went in and got it done within 5 minutes.

Insert your IC and provide your thumbprint for verification to complete the nomination process.

Afterward, you will receive an email containing an encrypted password to access the attached document titled "NOTIS KELULUSAN PENDAFTARAN PENAMAAN". This document will allow you to verify your personal information and the details of your nominee.

Hope this info will be useful for you.

This post has been edited by Joey Christensen: Feb 6 2025, 02:46 PM

Yeah that's why it's best to pre-fill it on the app and go there for authentication. Cos otherwise you'd be filling up the personal details in public and others can read.

I am not a Muslim. So sorry for the many questions.
I will nominate 2 person.

1. As a first timer, I have to go to verify at KWSP within 30 days am I correct ?

2. Since we can change nominee, can we change percentage as well ?
Also do we have to go to KWSP every time for this ?

3. Nominee will only be notified once the original holder passed away, is this correct ?

Thank you so much !

Answer 1: Yes, as a first-time user registering with the EPF, you are typically required to complete your identity verification at any EPF branch within 30 days of registration. This step is essential to activate your account and access EPF services, including i-Akaun.

Answer 2: You are allowed to adjust the percentage distribution among your nominee(s), as long as the total percentage adds up to 100%. You can do so via the KWSP i-Akaun app and go to any EPF branch and kautim sendiri at the self-help kiosk (no need to go to the counter) and insert your IC and provide your thumbprint for verification to complete the nomination process.

Answer 3: Once the EPF is informed of the account holder's death, nominees are contacted and guided on the process to claim the funds. If the person knows he/she is the nominee, better kautim sendiri by going to any EPF branch for fund claimage.

EPF won't contact the nominees, because they don't have their contact. Your nominees have to come forward to claim it.

Thank you all for your input. I will do so soon

Where to get the nomination form?

curious

if nominate 2 persons 50/50 %

if a person gone case. what happen to the other 50%?