There was no form when I did mine mid last year. Just do it on the app and it will tell you to go to a branch to get thumbprinted at one of the self service machines within a number of days to get it confirmed.

Those who legitimately needed to do a 1st time registration and nomination and those who "better just don't do anything and straight to EPF office get everything done there" combined was the reason why I had to wait an hour and half to get thumbprinted in 2-3mins. Prefilling it in the app saves everyone a lot of time.

The kiosk screens don't have privacy screens and people in the queue can shoulder surf your details and account balance.

Pucheong one. They didn't give out queue numbers that time. 2 lines. 1 for account 3 withdrawal and another for other stuff at the kiosk.

Yeah that's why it's best to pre-fill it on the app and go there for authentication. Cos otherwise you'd be filling up the personal details in public and others can read.