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 Phone Hacked and Money Transferred Out

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dest9116
post Dec 19 2024, 10:54 AM

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QUOTE(b0rhui @ Dec 19 2024, 10:18 AM)
Just shut the phone and restart the phone with no wifi/data connection. And perform other steps to mitigate it, no?
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Can't turn off, they control the phone.
geekfiredog
post Dec 19 2024, 11:00 AM

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QUOTE(dest9116 @ Dec 19 2024, 10:54 AM)
Can't turn off, they control the phone.
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Stop all data connections?
- remove physical SIM card
- turn off home wifi router
TSChipZ
post Dec 19 2024, 11:05 AM

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One thing I don't understand is how can the scammer transfer money out from Touch N Go? Unless he already know the password
jack2
post Dec 19 2024, 11:06 AM

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One of my friend's husband sent his phone for repairing and after got back the phone, all financial related app kena transfer out the money and cc were used for transactions. He didn't aware of this until the bank called.

At the end, he has to compensate all for about RM60k to the banks for cc.
b0rhui
post Dec 19 2024, 11:07 AM

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QUOTE(ChipZ @ Dec 19 2024, 11:05 AM)
One thing I don't understand is how can the scammer transfer money out from Touch N Go? Unless he already know the password
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They might have been able to observe the data going in out your phone, if they can control your phone. Then I would expect they only launch the attack when it’s least expected.

TS, what time was it when this occurred?
Duckies
post Dec 19 2024, 11:08 AM

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Actually for Android phone macam cannot simply install APK right? Need to enable developer mode or something
acbc
post Dec 19 2024, 11:09 AM

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QUOTE(Duckies @ Dec 19 2024, 11:08 AM)
Actually for Android phone macam cannot simply install APK right? Need to enable developer mode or something
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Many people don't read the warning and click Yes or Proceed.
Duckies
post Dec 19 2024, 11:11 AM

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QUOTE(acbc @ Dec 19 2024, 11:09 AM)
Many people don't read the warning and click Yes or Proceed.
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But to enable developer mode macam need specific steps not just click yes and proceed. Aunty uncle usually not that literate enough to do it kot hmm.gif
acbc
post Dec 19 2024, 11:15 AM

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QUOTE(Duckies @ Dec 19 2024, 11:11 AM)
But to enable developer mode macam need specific steps not just click yes and proceed. Aunty uncle usually not that literate enough to do it kot hmm.gif
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Usually malicious APK installed. My dad's phone also kena before.

How? Suddenly my home firewall started making noise about multiple connections to blocked China servers. Fortunately, every device at home all using fixed IP so I know which device is causing the problem. The culprit? Some mahjong game downloaded from some China website.
ycs
post Dec 19 2024, 11:26 AM

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QUOTE(seinganchai @ Dec 19 2024, 12:26 AM)
The act of placing your bank apps and sms in the same device is the the ultimate opportunity for scammers
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which bank app still use SMS?
hightechgadgets8
post Dec 19 2024, 11:56 AM

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my mom OPPO keep auto download cleaner apps until whole phone memory full and hang, bought her used iphone 8 plus and never have complained since then
WongTheThief
post Dec 19 2024, 12:17 PM

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QUOTE(Duckies @ Dec 19 2024, 12:08 PM)
Actually for Android phone macam cannot simply install APK right? Need to enable developer mode or something
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depends on what phone, some phones already it's in the general setting, all you need to do is just "enable 3rd party apps install" then phone gave warning, if didn't read the texts then press okay then you are done, you can disable it back also by one click.

I have one of my phones if enable that, I can't press yes because have to wait 10 seconds, which forces user to read the red wall texts of warnings.
Chrono-Trigger
post Dec 19 2024, 01:39 PM

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QUOTE(dest9116 @ Dec 19 2024, 05:15 AM)
Yes, immediate family experience they will msg ask you order from website, then will got problem, they then tell you install this app to order, once the old people install the app got some permission they will tell them to press here press there, once permission given gone case.

My case the old people realize she's been phished she wanted to go bank and stop any transaction, the scammer can even msg and say where you going, I'm controlling your phone already, your account money transfer out already, you don't believe you check see. Luckily she didn't go check, else scammer can get the bank password also. She throw the phone at home and quickly drive to bank. Luckily bank account managed to lock and no transfer made.

Moral story is


don't simply install apk other than play store then give funny permission
If kena d, don't do anything else straight to to bank, they can control phone but if no password they can't do shit

If tng probably they tried order something and scammer recorded the pin down as they can view the phone screen
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The fact that Android phone allows APK to be even installed and does not lock the root system is a recipe for disaster.

I am not an apple fanboy, but Apple has reasons to lock out the root system from tampering and regular security update speaks volumes.

But I do notice old people like to install apps yo

This post has been edited by Chrono-Trigger: Dec 19 2024, 01:40 PM
Virlution
post Dec 19 2024, 01:48 PM

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scammer call and ask to install anydesk, etc and remote install spyware or apk?

or mom install apk for discount or online ordering

I know someone kena last time with maid agency, side load apk
pgsiemkia
post Dec 19 2024, 02:04 PM

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QUOTE(Natsukashii @ Dec 19 2024, 08:49 AM)
Yes, some old people, their children says don't download also, they won't listen

Once they've saw that free gifts, free tv shows, free this that, cheap maid, they think they discovered something valuable on the internet, like they won lottery

Then when you tell them this is fake, they think you're the dumb one

Old people very difficult, bank should let them use traditional but stupid they force everyone go digital
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Yah, I also kena b4, tell them also kena marah back, say “wat you know? Other ppl download ok mah?”. Funny is I’m the CyberSec consultant that pdrm and mcmc uses for their investigations sometimes but to these old ppl, I’m just a young boy whistling.gif

netflix2019
post Dec 19 2024, 02:14 PM

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QUOTE(jack2 @ Dec 19 2024, 11:06 AM)
One of my friend's husband sent his phone for repairing and after got back the phone, all financial related app kena transfer out the money and cc were used for transactions. He didn't aware of this until the bank called.

At the end, he has to compensate all for about RM60k to the banks for cc.
*
your friend's husband so brave sending phone without factory wipe first.

Nowadays the most valuable posession is your phone and thumb print. Your email is connected 24/7 to ur phone, no password to see mail. Meanwhile you are using it as recovery email. Then sms OTP also using the same device. lol.

I damn scared robbers took my phone and cut my thumb. really can rugi habis.
SUSticke
post Dec 19 2024, 02:31 PM

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if ur mom jenis anything also klik, regardless of what phone she uses also no point. just a matter of time.
Skia90
post Dec 19 2024, 02:36 PM

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QUOTE(seinganchai @ Dec 19 2024, 12:26 AM)
The act of placing your bank apps and sms in the same device is the the ultimate opportunity for scammers
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Wow..i finally found someone who are like minded rclxm9.gif ..for the longest time i have been laughed at and even questioned why i have 2 phones..my wife is able to understand it..but other ppl around me don't..
jack2
post Dec 19 2024, 02:44 PM

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QUOTE(netflix2019 @ Dec 19 2024, 02:14 PM)
your friend's husband so brave sending phone without factory wipe first.

Nowadays the most valuable posession is your phone and thumb print. Your email is connected 24/7 to ur phone, no password to see mail. Meanwhile you are using it as recovery email. Then sms OTP also using the same device. lol.

I damn scared robbers took my phone and cut my thumb. really can rugi habis.
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Is old uncle and doesn't know about this and never think of this too.
TSChipZ
post Dec 19 2024, 03:25 PM

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QUOTE(Skia90 @ Dec 19 2024, 02:36 PM)
Wow..i finally found someone who are like minded  rclxm9.gif ..for the longest time i have been laughed at and even questioned why i have 2 phones..my wife is able to understand it..but other ppl around me don't..
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Means if you go out to buy stuff that will need E-wallet, you will have to bring both phones too?

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