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 Need Help on this problematic staff

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TSPalisades
post Dec 14 2024, 04:23 PM, updated 12 months ago

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Got this problematic staff.

I just joined this new co, this staff have been clinging on to the system, nobody else knows how to do it.

I am this staff's so called supervisor.

The trouble is, 60% of my job is conducted by this fella.

The fella conduct meetings without me, and when I approach for update, gives me layman unsatisfactory answers.

Co dare not take action, my boss is chicken, so HR can't take action.

Damn I want to quit, looking for job now.

Ridiculous, no wonder this co is so screwed up.

I put everything black n white on that staff, then that fella went ballistics.

Co don't even bother to take action.

USeless.
Crovoseas
post Dec 14 2024, 04:34 PM

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Move on if the workplace isnt willing to back you up. Keep calm and handle it professionally so it doesnt affect your own reputation.
Chanwsan
post Dec 14 2024, 04:45 PM

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Ok
ListenToTheWind
post Dec 14 2024, 04:56 PM

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Yes, I think you should really resign because from what you wrote, you are saying the guy is the only person in the company that know how to use the system? And he can do 60% of your job including conducting meeting, all without your supervision?

Sound like he should be the manager of the company, managing everyone, including you instead of you supervising him.

You can't do anything beside just open a topic on public forum to rant? Better quit as soon as possible, to not jeorpardize your CV.
forgotoldlogin
post Dec 14 2024, 04:57 PM

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This kind of toxic environment, nothing you as an individual can help or change. If boss dont care about knowledge transfer or have proper sop to help now joiner join, cant do much.

What happen to the person that you replace? Same fate cannot tahan?

Better keep looking, since you havent confirm notice period is not long. And maybe can exclude this company from resume

The staff wants your job. Simple

This post has been edited by forgotoldlogin: Dec 14 2024, 05:00 PM
matrix88
post Dec 14 2024, 05:11 PM

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U are lousy supervisor
No leadership skill
You do not know how to motivate him to work, you trying to control but you yourself do not have the skill
Either you upgrade your skills, or wherever you go this will repeat again and again,
ry8128
post Dec 14 2024, 05:16 PM

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myqbert
post Dec 14 2024, 05:26 PM

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since he is the only one in the company know the system and can conduct 60% of your job which is the supervisor job.

so i think the company should promote him as supervisor and not hiring you to supervise him. whistling.gif
boonwuilow
post Dec 14 2024, 05:39 PM

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Find some ppl at night come your workplace put notice he owe ah long money, put everywhere. See your boss fire him or not.
dogbert_chew
post Dec 14 2024, 06:01 PM

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Whaf system?

Call vendor come propose alternative or

Outsource the whole system to vendor 😏
andrewhtf
post Dec 14 2024, 06:32 PM

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Sounds like you're hired for a position that was originally and rightfully has gone to him, the company just wants someone (you) to deal with him.

Better start looking for some other places and leave this hell-hole
SUSifourtos
post Dec 14 2024, 06:33 PM

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never let emotion work on you

i hardly feel anything emotional from Works
hardly, either pressure, ridiculous or even failure.
ScooterBoi
post Dec 14 2024, 06:50 PM

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First of all, "staff" is a group of employees, like office staff or marketing staff.

If you meant one particular employee, you can identify him by his job title, like hr assistant or salesman.

If the problem is from a singular employee, you can
- clarify with him (and others) what are his job functions and his responsibilities.
- who (if any) are reporting directly to him.
- check his annual leaves. Ask him to clear his annual leaves.
- ask him to pass part of his job functions to others while he is on leave.
- hand him warning letters if he fails to follow your requests and instructions.
- suspend him 1 or 2 weeks without pay after numerous warning letters. And finally ask him to resign else you give him his walking letter.


ScooterBoi
post Dec 14 2024, 06:57 PM

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On second thoughts, don't ask or give chance for him to resign. Stick to proper hr procedures and work with hr to hand him termination letter after a series of warning letters.

Don't Troll me!
post Dec 14 2024, 07:56 PM

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First, he is not your staff. he is your boss's staff. you are his colleague.

Who are you to call your boss a chicken? Chicken that pay you salary? You are taking thing for granted.

You are not capable. Quit your job or stop whining
loui
post Dec 14 2024, 08:25 PM

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He doesn't see you as supervisor as he can pretty much run the team without you

But fear not, there has to be a reason your boss hire you instead of promoting him

Be humble and absorb his knowledge, so that you are not dependable to him

Have a word with your boss to find out what stop him from promoting that guy and fill the void
keybearer
post Dec 14 2024, 08:50 PM

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-double-

This post has been edited by keybearer: Dec 14 2024, 08:51 PM
NinG
post Dec 14 2024, 08:52 PM

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Its either you change him/her, or he/her change you.
Boomwick
post Dec 14 2024, 10:09 PM

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U shud be happy having a staff that is highly independant..

All boss looking for staff which can solve their problem.
Since he ad 60%, u feel tercabar?
anakkk
post Dec 14 2024, 10:16 PM

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the boss is useless, you should leave
Redshelf411
post Dec 15 2024, 12:45 PM

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When that staff leaves, your department will suffer the most first because he is the only person who has access and more info about the job.

Since company don't bother and cannot do anything, I will suggest stick it out for 1 year then run.
loui
post Dec 15 2024, 01:16 PM

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Add on

Your boss hire you to solve his problem

The way you are handling now beats the purpose of him hiring you

Instead, I would suggest you to come up with action plan

Inform your boss of your action plan and tell him to expect escalation from the fella

And you don't need your boss to intervene, just need him to stand on your side if that's happen

By doing so, you are making your boss to choose your side
TSPalisades
post Dec 15 2024, 10:29 PM

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QUOTE(matrix88 @ Dec 14 2024, 05:11 PM)
U are lousy supervisor
No leadership skill
You do not know how to motivate him to work, you trying to control but you yourself do not have the skill
Either you upgrade your skills, or wherever you go this will repeat again and again,
*
Enlighten me, how is that no leadership skill?

Show case me your capabilities by telling me how to motivate a person who has wrong intentions in the first place?

the fella was eyeing on my job, now I came onboard, the fella doesn't want to cooperate.

the fella purposely shut me out from all meetings, discussions and correspondences.

what kind of leadership and motivation skill you talking about? I show the fella my nenen to motivate the fella is it?

To be honest, I can actually takeover the fella job, but not before some suffering late nights for 1-3 months to figure all those access that the fella locked me out of.

Yes very troublesome, but I can eventually takeover.
TSPalisades
post Dec 15 2024, 10:31 PM

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QUOTE(myqbert @ Dec 14 2024, 05:26 PM)
since he is the only one in the company know the system and can conduct 60% of your job which is the supervisor job.

so i think the company should promote him as supervisor and not hiring you to supervise him. whistling.gif
*
because the fella is incapable of doing the 40% of the job I am doing.

The fella feels threaten because the fella knows I can do the 60% work.

But since the fella locked me out of most of the access, I need to work very late nights and frustration of back log of work for 3 months to figure out the fella's work.
TSPalisades
post Dec 15 2024, 10:33 PM

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QUOTE(ScooterBoi @ Dec 14 2024, 06:50 PM)
First of all, "staff" is a group of employees, like office staff or marketing staff.

If you meant one particular employee, you can identify him by his job title, like hr assistant or salesman.

If the problem is from a singular employee, you can
- clarify with him (and others) what are his job functions and his responsibilities.
- who (if any) are reporting directly to him.
- check his annual leaves. Ask him to clear his annual leaves.
- ask him to pass part of his job functions to others while he is on leave.
- hand him warning letters if he fails to follow your requests and instructions.
- suspend him 1 or 2 weeks without pay after numerous warning letters. And finally ask him to resign else you give him his walking letter.
*
The fella reports to me in the org chart.

Unfortunately I am not the head of the department.

My boss is the head of dept.

So HR would need approval before I can act on warning letters.

Therefore, I wrote emails to document the fella's actions.

THen the fella went ballistic and went straight to my boss.

My boss balked and advised me to pull back.

I disagreed, but give face to my boss, I agree to pullback for 2 weeks to see what happens next.


ScooterBoi
post Dec 16 2024, 04:19 AM

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- if there's org chart, then put it on display prominently so that others and other depts know who's who.

- warning letters, this should be issued by hr or hod. Not you. You report the wrongdoings to your immediate superior, and he (the HOD) issues the warning letter, with a copy cc to hr for inserting into personnel file. Further action and show cause letters by hr.

- there's a difference between a valuable employee and one who is trying to make himself valuable by being indispensable.

The latter type will sooner or later hold the company at ransom.

There's a saying that consultants hired to troubleshoot a company, will often advise that among the employees who should be sacked first are these indispensable employees - those who themselves and the boss think of them as indispensable.

Why? Because they don't have documentation, flow charts and whatnot that can guide any new recruit to take over easily.

Better to start things afresh at your own initiative and at your own schedule as these indispensable people will leave at the worst possible time.

"If anything can go wrong, it will, at the worst possible moment.”



Gratitude2022
post Dec 16 2024, 08:10 AM

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QUOTE(Palisades @ Dec 15 2024, 10:33 PM)
The fella reports to me in the org chart.

Unfortunately I am not the head of the department.

My boss is the head of dept.

So HR would need approval before I can act on warning letters.

Therefore, I wrote emails to document the fella's actions.

THen the fella went ballistic and went straight to my boss.

My boss balked and advised me to pull back.

I disagreed, but give face to my boss, I agree to pullback for 2 weeks to see what happens next.
*
Did you check whether he is related to your head of Dept or the owner of the company? It's difficult to change a troublemaker overnight. Need to use strategy. Without management support, it's very difficult to implement change.

This post has been edited by Gratitude2022: Dec 16 2024, 08:11 AM
Satori 14118a
post Dec 16 2024, 08:20 AM

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What's your role there really?

Are you hired to solve the issue or are you trying to make yourself relevant?
giftfre
post Dec 16 2024, 08:47 AM

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Do you mind to show us your department hierarchy?
blanket84
post Dec 16 2024, 08:47 AM

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Your boss wasn’t wrong. You’re dispensable, but not the other guy.
dawnreaver
post Dec 16 2024, 10:11 AM

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Simple, since you claim you can do your subordinate's job (the magical 60% that he's holding the whole company ransom to), step up and do it. Change access rights, create new accounts, whatever.

Or if you find that it's too much work, just resign.
TSPalisades
post Dec 16 2024, 09:12 PM

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QUOTE(dawnreaver @ Dec 16 2024, 10:11 AM)
Simple, since you claim you can do your subordinate's job (the magical 60% that he's holding the whole company ransom to), step up and do it. Change access rights, create new accounts, whatever.

Or if you find that it's too much work, just resign.
*
It would be pretty messy, why?

I will have to spend late nights, as a family man, something I am not willing to do.

Also I will have to be very confrontational, meaning, getting rid of the fella.

I am still in better terms with the rest of the team, removing the fella, I am not sure if the rest of team will rebel.


Pikichu
post Dec 16 2024, 09:18 PM

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Useless managers blame staff.
Ayambetul
post Dec 17 2024, 01:11 AM

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QUOTE(Palisades @ Dec 16 2024, 09:12 PM)
It would be pretty messy, why?

I will have to spend late nights, as a family man, something I am not willing to do.

Also I will have to be very confrontational, meaning, getting rid of the fella.

I am still in better terms with the rest of the team, removing the fella, I am not sure if the rest of team will rebel.
*
Sound like an excuse in front of the management to be honest.

Boss hire you to manage the team, if you have doubt whether the team will rebel or not, you are not doing your job.
TSPalisades
post Dec 21 2024, 04:55 PM

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QUOTE(Palisades @ Dec 14 2024, 04:23 PM)
Got this problematic staff.

I just joined this new co, this staff have been clinging on to the system, nobody else knows how to do it.

I am this staff's so called supervisor.

The trouble is, 60% of my job is conducted by this fella.

The fella conduct meetings without me, and when I approach for update, gives me layman unsatisfactory answers.

Co dare not take action, my boss is chicken, so HR can't take action.

Damn I want to quit, looking for job now.

Ridiculous, no wonder this co is so screwed up.

I put everything black n white on that staff, then that fella went ballistics.

Co don't even bother to take action.

USeless.
*
LATEST UPDATE

I had a heart to heart talk with the staff.

We agreed to fully cooperate.

We see a greater good from our team work as the Co needs our synergy as Co is facing many serious challenges. We can't afford to fight internally.

I will close the forum.

Thanks to lots of advice and prayers and thanks to the staff change of heart that we now enjoy a fruitful working relationship.
rumahwip
post Dec 25 2024, 09:40 PM

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QUOTE(ry8128 @ Dec 14 2024, 05:16 PM)
Will only post constructive advice if you post using your original account instead of hiding behind a newly created dupe
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he opened another thread abt 51 yo as well
ry8128
post Dec 25 2024, 09:41 PM

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QUOTE(rumahwip @ Dec 25 2024, 09:40 PM)
he opened another thread abt 51 yo as well
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Thats why i dont bother to give proper reply to P dupes. They just spam cool stories in serious K to gain post count.
rumahwip
post Dec 25 2024, 09:48 PM

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oh ghitu
stormer.lyn
post Dec 25 2024, 09:50 PM

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QUOTE(Palisades @ Dec 21 2024, 04:55 PM)
I will close the forum.
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So close it already
TSPalisades
post Jan 1 2025, 03:41 PM

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QUOTE(ry8128 @ Dec 25 2024, 09:41 PM)
Thats why i dont bother to give proper reply to P dupes. They just spam cool stories in serious K to gain post count.
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U telling me u were not a dupe before?

oh you so innocent.

If u have any issues about the rules here. Feel free to go invest and buy up K, then u can make all the rules as you go.

Till then, its the rise of new accounts.


desmond2020
post Jan 1 2025, 05:46 PM

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dude, you already 51 years old kah?

https://forum.lowyat.net/index.php?showtopic=5500251&hl=

and still in this position? anyway reading all this make me think this is all cold story to gain post count
kesvani
post Jan 3 2025, 12:42 PM

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QUOTE(Palisades @ Jan 1 2025, 03:41 PM)
U telling me u were not a dupe before?

oh you so innocent.

If u have any issues about the rules here. Feel free to go invest and buy up K, then u can make all the rules as you go.

Till then, its the rise of new accounts.
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Just ignore that ry8218 and another baconateer. Both of them real. Ccb kid. They are toxic and i think in work environment they must the most toxic.colleagues
callmecool
post Jan 3 2025, 03:25 PM

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guess you gotta be a better and stronger manager.

 

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