I was purchased a 0138888xxx beautiful straight "8888" number and getting to insert the sim card into my new iPhone. However this number was a pre-owned Digi number. Meaning that the previous owner has left all the voicemail unlistened. Since the number been inactive since 2022, when I insert into my new phone just straight showing a red dot badge on the Phone icon.
I don't want to turn-off the notification badge in the settings since I can't see income calling notifications in case if someone calling to this number.
I was tried to call the voicemail 121 to retrieve the voicemail but the system keep saying invalid mobile number. So is there any other method to remove all that voicemails?

Digi voicemail is known to have bug on iPhone, that's why you see the red dot. There are few solutions to this problem.
1. Ask digi to reset your voicemail, not just deactivate and reactivate but reset the whole voicemail. Convince them that you have problem to access the voicemail.
2. Change to Esim, will get rid of the red dot.
3. Replace the physical sim, may or may not work.

This post has been edited by YoungMan: Sep 25 2024, 03:56 PM

Among the three options, option 2 is the easiest and guaranteed way to remove the red dot. Not sure why DiGi haven’t fix this issue as it has been an ongoing thing since 2018 when I first MNP to DiGi.

Do you confirm change to esim will works? I also planning to switch my plan to hotlink postpaid but the Maxis customer service told me that I have contract and need to terminate it first by paying penalty. I think try to change to esim first if it works.

I went to Digi Center to change to esim, finally the red dot badge been removed. Thanks for your solution.

Yes, change to Esim will solve the red dot problem. Btw this is only for Digi, Maxis has no such problem.