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American Express® Cards, Membership Rewards™
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lauyamonk
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Nov 8 2007, 02:18 PM
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QUOTE(Dozz @ Nov 7 2007, 08:19 PM) anyone saw America Express black card before? For Malaysia highest ranking card is Platinum card... black card which is the Centurian Card is available in S'pore, HK, Aus... etc ... but not in Malaysia. p/s:edit due to typo This post has been edited by lauyamonk: Nov 8 2007, 02:19 PM
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lauyamonk
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Nov 8 2007, 04:13 PM
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QUOTE(b00n @ Nov 8 2007, 03:47 PM) It was rumored that there's 5 black card in M'sia. Rumored that our Tun had one, and also Robert Kuok. Like I said, it's an urban legend. No one knows who owns one as it's by invitation only; so we wouldn't know whether or not any M'sian had it or not. i'm 100% sure there isn't any malaysia base centurian card, unless as u said they hold foreign centurian card. how i know... working in amex ma...
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lauyamonk
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Nov 20 2007, 02:04 PM
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mrcloud9, call to amex customer service and i'll attend to u ....
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lauyamonk
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Nov 20 2007, 03:07 PM
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for all cards..... include platinum....
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lauyamonk
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Nov 20 2007, 04:12 PM
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QUOTE(Dozz @ Nov 20 2007, 03:34 PM) haha.. i see.. so basically green, gold and plantinum all using the same customer service line? nope... diff line... it just that i've all the product skills... so any calls will come to me ...
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lauyamonk
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Nov 20 2007, 04:29 PM
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QUOTE(Dozz @ Nov 20 2007, 04:19 PM) wow! thats cool....maybe next time i can speak to you when i have trouble! lol.... jk! mind to PM me what is your name? in case next time i call up .. and i know it is you..  hahaha... really want meh...... paiseh paiseh...... how often u call to amex customer service ? This post has been edited by lauyamonk: Nov 20 2007, 04:30 PM
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lauyamonk
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Nov 20 2007, 04:40 PM
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u give me ur name... if i got your call then i know it's u ...
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lauyamonk
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Nov 20 2007, 04:49 PM
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wah ... got so long o not oh? u may try 2050 0888 and see.... got ur replacement card already ?
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lauyamonk
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Nov 20 2007, 05:02 PM
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QUOTE(Dozz @ Nov 20 2007, 04:57 PM) there was one time i wait up to 13 mins... i use hp to call someone  20500888 is for personal card and 20500077 is for gold card right? or they are actually the same? yes already received my replacement... now waiting my sup card to approved only.. (2 weeks already)  same one... diff is just some customer service's product skills diff... if got gold card skill ONLY... then personal call wont goes to them lo... something like if u hold gold card and u call personal card line.... some personal card cust services wont know the details for the gold card features and benefits... u call now lo.... ask them check for u ... hehe... This post has been edited by lauyamonk: Nov 20 2007, 05:05 PM
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lauyamonk
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Nov 20 2007, 05:22 PM
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QUOTE(Dozz @ Nov 20 2007, 05:08 PM) ohh... ahaha.. there is one lady from 0077 this number, her skill and the level of customer service are superb! from greeting, speedy check on my account, offer addtional help before i hang out... all very pro! first time i received this kind of customer service in Malaysia... Are you working now? i call this morning already.. they said in the last step of proccess.. next monday should be approve oh. Tell me your name la.. next time can look for you and you help me waive the annual fee... please dont ask too many questions er.. jsut waive it we will be very happy liao. lol ... (joking!) what's her name ? a/f waiver not done my me...
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lauyamonk
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Nov 20 2007, 05:35 PM
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QUOTE(mrcloud9 @ Nov 20 2007, 05:30 PM) its most fortunate for us to have an amex employee joining us here! amex employee cannot join LYN meh ....
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lauyamonk
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Nov 20 2007, 06:46 PM
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QUOTE(mrcloud9 @ Nov 20 2007, 06:30 PM) can can! even more welcomed!  Added on November 20, 2007, 6:32 pmso, through your exp in cust service amex, how much is the most youve seen been charged on an amex charge card? 1 million? aiks.... p&c leh .... hmmmm
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lauyamonk
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Nov 20 2007, 09:56 PM
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QUOTE(Gen-X @ Nov 20 2007, 09:24 PM) lauyamonk, you working for AMEX or maybank? before i was in AMEX... then maybank bougth AMEX..... now in maybank in AMEX team.
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lauyamonk
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Nov 20 2007, 11:54 PM
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for me is the major one is the working enviroment ....... serving card member still the same... card's features and benefits still same.... nothing much...
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lauyamonk
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Nov 21 2007, 12:31 AM
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QUOTE(Dozz @ Nov 21 2007, 12:04 AM) lauyamonk: can we make payment to the card while in oversea? I remember last time we can make payment at any AMEX counter, money exchange or travel services in Singapore and Australia... now still can or not? last time can .... apparently cannot ...... but we're working on it.. i myself also looking foward at it...
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lauyamonk
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Nov 21 2007, 11:50 AM
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QUOTE(Dozz @ Nov 21 2007, 10:47 AM) lauyamonk : what about amex malaysia web site? www.americanexpress.com.my ? seem like it havent been updated for so long time... yeah... americanexpress.com.my long time no update jor.... the main purpose i go in the web is for online statement.... if u wan to have more info about amex charge card.... u need to go maybank2u.com.my .... erm, i giveu the direct link: http://www.maybank2u.com.my/consumer/onlin...mex_index.shtmland for latest promo: http://www.maybank2u.com.my/consumer/onlin...promo.shtml#newhope this help This post has been edited by lauyamonk: Nov 21 2007, 11:52 AM
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lauyamonk
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Nov 21 2007, 01:33 PM
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QUOTE(Dozz @ Nov 21 2007, 12:24 PM) Thanks for the links ya  i notice some of maybank's ATM got amex logo, especially those ATM at the airport.. is that mean we can withdraw or deposit from there? that's only for oversea amex card that have "cash advance" facilities (eg: singapore base amex credit card)... malaysia amex no cash advance facilities ler....
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lauyamonk
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Nov 21 2007, 02:49 PM
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QUOTE(Dozz @ Nov 21 2007, 02:36 PM) oh... haiz... sound like malaysian amex card got very limited facilities btw, amex black card is charge or credit card? your boss got hold this card or not? kee..kee... other country i not very sure... but for singapore centurion card is a charge card.... dunno what card my bos holding ...
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lauyamonk
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Nov 21 2007, 05:01 PM
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lolz....
i use the platinum luggage tag as key chain....
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lauyamonk
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Nov 21 2007, 08:16 PM
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QUOTE(Dozz @ Nov 21 2007, 08:15 PM) do you a spare one ? lol... How AMEX invite customer to join platinum? Good payment record? Prompt payment? what else? High Spender ...
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