https://www.thestar.com.my/tech/tech-news/2...effective-aug-1

https://seller.shopee.com.my/edu/article/1136


Any shopee sellers? Last time is within 48 hours (2 days), now must be next day.

If order is placed before 2pm, must be same day lor...

Same day delivery isn't it just an option? It cost more to have it send on the same day rite? If buyer willing to pay for it, should be no issue rite?

same day?
i usually use grab for urgent. deliver in 1hour.

Shipper to ship and SDD are two different things la diu.

I don't think this is a problem for most sellers unless maybe their area courier point is unreliable (open close whenever they want type) or rely on pick up van but shopee has been upping fee few times already. Even guardian starting to have better deals on their own app/site.

Nothing related to buyers. Just sellers must commit to ship out within the same day if order is placed before 2pm. If after, must be next day before 6pm.

Pandai.

Shopee? How did you do that? I thought we can't choose what delivery service we want

not shopee. grab mart.

Tried before few times, Shopee rider will delivery your parcel once packed by seller. You can live track the rider location.

You can't but some sellers have same-day shipping options. These are contracted to your abang rider but of course it also comes with much higher fee.

keep increase fees + change of mind free return sohai rules.

This post has been edited by skloda: Aug 15 2024, 09:47 AM

that why shopee's mother co has turned profit from losses.

I'm in this industry la. Of course I know.

I see. Those who wrongly answered can be quoted as bodo?

More so they don't know how things work, lepas tu act semak smart

Topkek Shopee hold seller money for 20 days.
Rip small sellers can't rolling money fast.

And the force seller to have free shipping

itu banyak in k/tard

stupid scampee that change of mind return shipping fee subsidy cap limit rm20 only

Cannot fulfill then don't sell online lor diu ... in this competitive market, dont want adapt or change, better go back to traditional selling.

WTA: I noticed one particular shop that keeps on/off having Preferred status. One day, it's Preferred, another day it's not.

Do sellers get to switch on or off their preferred status? Or what is happening?

traditional = more expensive

Via shopee = buyers win, seller = makan pasir

for example, certain goods sold in traditional shop = 100, via shopee +delivery fee = 80-85 only

banyak cheap

in conclusion

shopee = winner
buyer = winner
seller = loser

This post has been edited by Sunshape: Aug 15 2024, 10:32 AM

i guess is counted via past x days = no of sales / volume?

I agree with this, i guess for seller, it wont be all item selling at lost, out of 10 product, maybe 2-3 is at lost to attract people to click into their shop to purchase other item as well.
This is the similar strategy use by many shop even Mr DIY as well.
Also no doubt, for smaller seller that cannot afford to establish their own traditional shop, they need to rely on e-commerce to sell their product, so shopee, lazada would be their only option.

Now need to ship out within 24 hours

Small orders can easily fulfill within 24 hours.

Large batch of orders, I see how you manage. Want increase manpower? Feel free, I'll see how much your cost increase because of that...

This kind of rule is usually for larger corporations such as fulfilment centers, not for small time sellers actually.

Another bodo is

Shopee sellers must always be the last person who send message to the buyer to end the conversation. Else, the seller will be counted for late response/reply.


Buyer: Thank you.
Seller: Must reply something: You are welcome
Buyer: Send emotion SMILE
Seller: Must reply something to end the conversation

Else, seller will be marked as late response in chat

K/tard if wanna play with seller, always send emoticon to seller. The seller will be always replied you something coz they dont want to be marked as late!

hahahahah



This post has been edited by Sunshape: Aug 15 2024, 10:50 AM

act smart people/bodo didn't work as seller before, so they can say anthing..bodo right?

welcome to capitalism.

New entry throw promo, pump money. Money from investors. Keep churning. All other small mid enterprise get strangled to death.

Now when no competitor they start to squeeze all they want from userbase. If business slow down. Then start another company again. Rinse repeat.

Ya. Sellers must be boicot again and what others did to Mc D

haha

Here's another bodo thing about this.

If two seller accounts are chatting with each other

A is seller, but buying from B

A message B
A: thanks
B: welcome
A: OK
(end of conv)

B's reply timeliness rate affected.

A message B
A: thanks
B: welcome
A: OK
B: OK
(end of conv)

A's seller shop reply timeliness rate affected, although he is buying from B.

----

This is something Shopee is aware of but not doing shit about it. This creates an endless loop between the parties.

Shopee is just a platform with full of retards in the product dept.

This post has been edited by patienceGNR: Aug 15 2024, 11:03 AM

Shopee evaluate Preferred status on weekly basis.
If a week before that seller meet all KPI, they will be granted Preferred status the following week.

Ya, I know this. I am a seller and I bought thing from one seller. I need to maintain my chat rate response so I always reply something.

The seller sent me no need to reply anything because they are seller, they need to reply. I told them, I am seller also.

Then the seller told me I am the buyer, won't affect. But it is not. It is affected and my chat response from 100% to 50%

Yup. Sohai seller wanna sabo you

i'll keep on reply with emoticon... haha

all these new rules come after tiktokshop entered the market throwing free delivery and all

but 15 days free return

15 days return buat seller yg susah sahaja

with the change of mind thing, you better video what you pack before sending. got stories of buyers swapping the items n return it

that adds a lot of work if the sellers have 10-100 items to be packed and posted daily...

Sometimes I feel that SHopee or Lazada designed too many complex programs that putar-pulih the sellers and buyers.

This post has been edited by Sunshape: Aug 15 2024, 11:50 AM

if send 1-5 stuff can lah

try sending > 20 stuff daily

not only swapping, curi parts inside also got

jadi seller pun susah

sellers have been with shopee for many years but still shopee is favaourable to buyers one

cari makan liddat lah boss

May I know if you sell only on the few main platforms or you have your own website for customers to check out make payment?

I am in the midst of setting up a Shopify store mainly for:

1. Lower fees
2. An alternative don't want to depend on them in case any new rules / kena ban suddenly
3. I sell made-to-order custom products headache with the short preparing time / free return

BUT concern came to mind

1. How to beat the cheaper shipping rates & price my item versus on the e-commerce platforms? Some order single unit while some order in bulk

- The shipping fees variation hard to set at Shopify so most sellers do the easy way just price their item high that it covers the shipping fees and just take a flat rate at checkout or offer free shipping...Shopee maybe still can curi tipu2 sikit

If I do it this way, my Shopify products will priced higher than those e-commerce platforms, will it be kind of counter-productive?

expensive things must take video.. really smart one scammers now, they jus buy a new simcard, buy on shopee and swap items then return

if dont have video very difficult to argue with shopee cs. confirm side with buyer one. so what to do

yes, expensive one must.

Many shops just grocerroies

also sohai chg the next day shipping cut off time.
now buyer order 11:59pm today you also have to ship by tomorrow, fuk cheebye

This post has been edited by Gadget_Freak: Aug 15 2024, 01:04 PM

it's less than 24 hours, imagine buyer order today 11:59pm, you have to ship out by tomorrow and shopee think courier or agent pickup 24 hours topkek, most just close like 5-7pm max

supposed courier need pick up twice as require by shopee, but they only pick up once a day, so how? shopee express themselves also cannot commit to their own commitment but put all the blame on seller


lmao

Scampee

They should've just do less marketing and save money

I know right. So I use another account to chat with myself. kek

Lazada follow the raising of commision rates from today onwards too.

it is now minimum 15% shopee charge seller for every item sold.

Can go higher if seller join AMS, instalment and etc.

The 15 days "free" change of mind return also fully bear by seller. in some case, shopee even direct approved buyer full refund without the need for buyer to return the item to seller

This post has been edited by Azusa_San: Aug 15 2024, 01:32 PM

Agree.

Spent too much on advertisements, designing new things that too complex.. at the end, sellers yg susah

this mmg sohai, shopee thought the quality bolehland buyer is same as murican.
that's why now i got no choice and take video of every parcel i packed, luckily my orders not that much per day.

also imagine big sales day, some seller can sell like 1000 orders, i want to see how they pack to fulfill all the next day.
now i slowly put my stuff to preorder 5 days even though ready stock, if buyer ask i just say sohai shopee

Every olympic video on astro arena youtube must start with shupi ad. So wasteful

Even lazada dont hire celebrity to push their platform

haha

all these spent funds are from sellers.

TQ to the sellers.

in China, seller hired lawyer send letter demand to pay back the money + lawyer fee b'cos of this . Some no ball pay back some challenge go to court. Dunno true or not. Saw it at TK china.

Meanwhile 30% profit margin has become exceptionally high. This means that in most cases, shopee makes more than the sellers themselves but sellers bears all the risk.

Obviously they don't give a fak cause they think they've won the competition. As soon as they raise, Lazada just follows suit. This is just same shit with Uber VS Grab last time but Malaysians love to take sides and stay loyal to one.

yes correct

shopee winner
buyer winner

seller = loser

Now I'm slowly moving my stuff to TikTok, even as buyer I also buy my hobby stuff at TikTok

TikTok is cheaper?

yes, commision now less than 10% and Tiktok sometimes can be very crazy giving out voucher to buyer

hmmm.... but must be tiktok user then only can open shop?

I don't have any social media account, fb, ig, tiktok = none at all.

This will open another can of worms.

Imagine the product has serial number. Meaning each video evidence seller need to be able to prove its the right item inserted.

Got 100 parcels to ship, it's gonna be hard. And these 100 videos need to keep for how long?

TQ. Does one need to apply for Preferred in the first place, or it's given automatically once seller hits certain KPIis?

Not only that. Even for items without SN, how does the seller prove what he videod is what he really posted? The consignment note can be reprinted?

It's given automatically if they meet the KPI.

Even worse then.

CN/AWB can be reprinted.

Unker just lose another dispute case today.

No point to record all packing video anymore as Shopee will always rule in favor of buyer nowadays.

As a buyer, I've recently tried ordering from Lazada, and then regretted ordering from after I realized how much the lazada delivery sucks. I wanted to give them the benefit of doubts and ordered another item from both local and overseas sellers, and both times the package arrived squash or smashed, resulting in 1 of the item broken after opening the package. When I tried to chat with the lazada team for a refund, all I got was a bot AI chat instead of a real staff. Not to mentioned, the delivery time for Lazada is about 1 week to deliver locally, and 2-3 weeks from overseas China, while Shopee takes 2-3 days locally, and only 1 week+ for China overseas.

So now, I rather buy from Shopee even though the item listed in Lazada is cheaper, cause shipping time and delivery quality in Shopee is much better than in Lazada.

never mind.. i plan to go tiktok liao. let them shopee.

keep until the order completed..

if expensive stuff like phones, serial numbers is a must lo.. u wanna skip this step and risk rm3000 fly away? if smthg small like thumbdrive , u wan to skip ok la..

speaking from experience je. hope shopee protect sellers more

Uncle jual apa

Uncle jual kain projector.

Dont u c the problem. It gonna be like tips culture in western countries.

As always , they will call you to upload video/photos multiple times and just refund the money to buyer.

And the 15days free refund... Beli tak suka just return then backcharge seller shipping fee.

Is it? I never win over my case in shopee. But lazada yes. They offer no question ask return .
My air cond fan faulty on arrival but seller just dont allow refund. Lucky lazada approved that.

Ooh.. Sales gooding? How long have you been selling in shopee?

Gooding is subjective, enough to cover my own expenses, rent and pay salary.
Unker been selling since year 2009.

Wahh that's good enough la

Then why continue use the known stupid platform?
Then u are stupidier XD

don't give a fuck, sellers should blame other sellers for selling cheap shit fake shit in that platform, scamming users left and right.

and they wanna talk how they demand rights?

Ask seller ship order before 2pm at same day

>> Shopee sent truck pickup only once in the morning 10am

I rarely shop on shopee liao. Unless for some items that only locally can get.

Lazadas has the same commission and payment scheme today onwards

What you know? Lulz

diam la babi. esok no makan ye.

It comes to my thought. Does anyone search and buy from Tiktok? Very rare right

Shoppee seller price already low with small margin because need to compete with China sellers. Increase in fee will hit them harder.

TTS is very famous now bro, specifically Malay market. especially if u are in skincare field, u gotta be in TTS now

Shopee is losing sales aplenty since few months ago already due to stiff competition from TTS

quite a lot ppl buying from Tiktok now altough not as much as Shitpee.