To doctors out there that open your own clinic, how do you stay competitive and relevant with other clinics out there?

Example in Setia Alam, Shah Alam. We have tons of clinics in old part Setia Alam and in new area, which is Setia Taipan

I'm as a customer sometimes don't know which one to choose. My company medical can use in tons of clinics out there.

As a young guy, I end up choose popular chain clinics such as Klinik Mediviron, Poliklink Lourdes instead of choosing to go to Klinik Dr Razila, Klinik Dr Tan etc etc

I feel that I trust more brand that have branch in different places instead of going to the clinic that I mentioned above.

ItHow about u all? How do u choose your clinic? Or you will simply go any clinic to get the medicine and consultation?

This post has been edited by Alternate Gabriel: May 21 2024, 11:02 AM

Do tik tok, say you are best.

nearest > all

I'm from the pharma industry.

From my experience. Is best to check the Google reviews first and see which clinic got the most star

Usually there will be a Dr there that is very good with patients. So try to see that particular Dr.

Doesn't matter if it's chain or not. Chain doesn't mean good. It's the Dr that makes it great

So anyway, most clinics survive through panel patients. Those on chronic medications, will come and take their usual supply which is sponsor by their own company

Not really. Some clinics are bad

i go clinic mainly to get MC only, so whichever have the lowest waiting time would be the best.

common fever, flu, sore throat, any GP can diagnose it correctly.

you will need to be very terrible to get it wrong.

i would definitely boycott any GP that die die dowan give MC, but i haven't met one so far.

This post has been edited by a13solut3: May 21 2024, 10:55 AM

Doctors yang sudah in practice for long, have their own loyal followers.

Macam the Klinik Tan in Seremban. From father passed to son, now still everyday full, patients willing to wait hours just for panadol & cough mixture.

my place got one clinic charge only rm 20 or 30 per consultation...

so many old folks like to go there

The real question is, how can bad clinics stay in business for so long??

Never say no when patients ask for MC

When patients ask for MC, the only question the doctor asks is "how many days?" owai.

I miss those clinic that still give prescription in the square bottle without brand

Your own neighborhood, get to know the local doctors lah. Anyone you particularly like, just stick with that doctor. Later that doctor more familiar with your own personal medical history also good.

I only go to my fav docs, wherever he/she attach too

small pekan now got locums, no necessarily the same good old docs who will treat you

it is all about $$$ now

reasonable price and easily get MC , Every monday full house.

Some patients feel shy to ask for MC

There are some doctors that proactive and ask patient whether want to take mc or not

I avoid those who like to potong leher when selling their medication...Macam cough...I can go pharmacy and buy a bottle of syrup for RM9 or RM10. If they tried to charge me RM20 or more, then no more next time...

I pick the one that's fastest... and If all clinics are empty, I pick the one that most friendly..

Franchise will not even bother to check what happen. Just ask then give u medicine

Clinic is only for MC or referral to GH.

For what go clinic if not for MC?
To get cheapo unknown drugs and get charged sohai? And some because use company card they charge even higher.

Go gov can get higher quality ones for free.

Anyway I trust chatgpt more than clinic doctors.

mine here seems to be ok, they usually will ask if want MC or not when it's on weekday.

nowaday GP mostly are quite young and friendly. i haven't met any GP that have black face on private clinic yet.

Many GP will not just stay stagnant but will try to upskill into some specialty - there on they can provide niche service

so doktor no gip MC to faker u also boikot? LOL

I usually give those chain clinic a miss as you will not get a regular doctor/ houseman.
Go to those that have only one doctor as your treatment record s very important. Of course prices have to be reasonable.

i don't think they need to stay competitive
every clinic has their own loyal customer

as long as they're not out there cheating customer, their business will last very long

My hometown

Kid specialist GP - rm100/ consultation

There is one time, go there, check, said my Daugther oxygen level too low, recommended go hospital right away with recommendations letter.

That consultation +’letter rm100

Hmmm, I believe it comes down to few factors.

1. Price - This I believe is most important for those who is not under coverage.

2. Services - This can be checked via reviews too.

3. Distance - Self explanatory.

4. Professionalism - Whether the doctor really do his/her job to diagnose and find out the root cause of the problem.

Some doctors either have profession burn out or just plain ego that dismiss patient's concern for some small disease when there is a more severe root cause.

5. Panel - This again, is self explanatory.

Yeah, stick with one doctor, i see my doctor more than 15 years, got all records, every time meet him, he just greet loudly..

either nearest or if the doctor ady build rapport with the patient.

like me, i will continue to go to the same doctor because she's cute (lol) but have my med records ready.

anyhow most survive mainly due to the medicine price markup . that is why dispensing seperation is near impossible in MY.

first is location

second, engage as many panel company, insurance company & third-party administrator. if youre running alone, need to do marketing a bit

third is good services of course

fourth, may consider service specialisation. need to align with local trend as well. for example, young neighborhood with many young families, ideal to specialise on family health, paeds.. etc

I know some GPs selling benzodiazepine at inflated price.

Some docs get a fair bit of extra income by being a Visiting Medical Officer (VMO) to various plantations. If they have a practice in town, usually it's covered by a hired/partner doc while they are hopping from estate to estate.

TS is a doctor, want open clinic but no ball

Boikot him!

go to which one give u 2 day mc

a couple of clinic open up near my place. tried one and the charges quite high for a normal fever.

went back to my old clinic.

Panel patients

U see their cars parked outside their clinic .. at least 3 , c series .

At the end of the day, how successful a clinic is depends on how good the doctor is in terms of knowledge and soft skills

Some doctors are good but no soft skills. Some doctors have soft skills but lack knowledge.

Since its a service line, its how uou build up your network of customers who trust you.

For me i go to mediviron, i find it one of the worst kliniks there is. Doctors are all locum . So normally i will go to clinics which are being run by the owners themselves.

How to choose?

If you go in the room and not 1min done diagnose and give MC, then you know you need to go another.

I go clinic for the panel that I'm covered for in my company. Usually goes for medicine such as flu and sore throat, and sometime for MC when really sick. I used to go for this Indian doctor clinic nearby but when my company changed policy and expanded the panel clinic selection, I started going to the Chinese doctor clinic, because I noticed the 1st clinic sore throat medicines tasted funny. Another thing I also realized after switching was the 1st Indian doctor there just do preliminary work as he doesn't seem to recognize me even when I've been there multiple times, whereas the chinese doctor could remember me and recall my last symptoms just on my 2nd trip there. I find the sore medicine from the chinese clinic tasted okay and not weird like the previous clinic, and so I stuck to this Chinese clinic from then on.

Both clinics have pretty good traffic of patients. I needed to wait for at least 15-30 mins to see the doctor. The Indian clinic is much nearer which is why i chose that clinic first. They also give MC when requested. Just that the medicine quality felt like they expiring, so I decided to go further for another clinic in town to see if they got better quality medicine, which they had, and so I stuck to that clinic ever since.

I think bad clinic can survive on panel patients who just went there for MC only.

This post has been edited by sage61: May 21 2024, 11:49 AM

Really got water fish go mediveron one ah ?

I will go with good docs and give good meds. Alot clinic give generic meds, but since I am claiming company's insurance, I want the best out there.

boikot je. tak salah, service rendered.

otherwise u go private clinic for what?

ekonomi tak baik nowaday, best is for win-win situation.

Doctor once from got MD license. Either they open own clinic or stay at Hospital for futher study until Surgeon / Specialist which will took them another 2 - 4 years in hospital life.

Intern to MD took them 4 years, everday work 16 hrs inside hospital.....90% people once got MD sure ciao....open own clinic & start earn money.

This post has been edited by RegentCid: May 21 2024, 11:51 AM

Choose the easiest one to get MC.

For serious sickness go KK better.

i just go to nearest clinic available. What do you expect clinics to do? The most give the same medication antibiotic, cough syrup, panadols.
If I want read treatment which is already a serious case, that would be private hospital.

Hot amoi doctor

handsome doctor

as company still paying, i am going to the expensive clinic Mediviron. once i was not working for a period of time, i just went to KKM and I paid RM1, surprisingly it was good and the queue wasn't that long.

As long as I am still working, will go to those expensive panel, else KKM will be my choice

those franchise with locum worse.. keep on changing... and they dun gib a fark.. juz to earn quick bucks.

hksgmy would be funny if one day somehow kevin ended up at yours

get OHD, more clients for you

dont ask me, im just panda rider

u never try children clinic yet...most of it really need to wait easily 1 hour...

i am friends with a couple who opened a private klinik. at first they were doing ok when they were the only klinik in the area. but then a bigger chain clinic opened and it was panel for many companies. my friends klinik lost out and can see them struggling to maintain their klinik now. i think their life is being supported by the wife working at klinik kesihatan during the day and working at their klinik at night.

join politics.. like our ex-health minister air suam.

Hire sexy nurse to attract customers




Owaiiiii

Yeah, I don't know how some doctors stay in business

One time I was fucking stressed at work, blood pressure went thru the roof and kena bad migraine.

Went to see a gp. Check blood pressure and etc, doctor said nothing wrong, but gave me referral letter to see orthopedic.

Didn't charge me a single cent

Your friend didnt sign up for panel companies?

I’m afraid my clinic is not set up to serve VVIP splurgers like him.

Mediviron - try to avoid, owner is not from medical line and got the air of sterile 'business' to their clinics

think starbucks vs smaller coffee shops

This post has been edited by SerioseCat: May 21 2024, 03:45 PM

give discount for google review. getting prevalent nowadays

actually what you specialize in a?

but i don't think your consultation will be le cheap since you are stationed in SG and AUS and having porsche all over the place.

idk about yourside of the world
doctors here in pokokland dont want to see you coming back to their clinic
clinic here usually a emergency hub for huge spike of pandemic or what not.
like dealing with children or en-massed viral fevers

i remember Avangelice also operating own clinic

after a while you will know who diagnose u correctly and who tok kok

Starting out as a freshie (private clinic) you will have months of very low patient numbers to the point you'll be bored as fuck but as your patient list grows so do your referrals from these patients. That's why those very old dirty clinics seem to be getting alot of pts vs those Cafe looking ones.

Also I notice alot of clinics that look more like cafés being opened in kuching. Like 80% of their capital went into interior design. I miss those old school clinics with tiles everywhere. You get a bleeding patient it's easy to clean. Try getting blood off your wood panels.

I promise you this, after I’m retired and out of active clinical practice completely, I’ll let you know.

Right now, there are not many doctors in my specialty so with /k’s immense talent at doxxing, I’d like to keep as anonymous as I can for now.

RM20 or RM30...Zaman Hang Tuah? Damn....I also want to go there Syukur still can get rahmah consultation.

Yes. There's 1 clinic that I visited at Bukit Jelutong, Shah Alam.

The clinic is so fancy. Nowadays many clinics are making their clinics looks really fancy.

And these clinics are operated by owners who are trying to make it big then when the patient load becomes alot, they just get cheap ass locum doctors to take over. Profit.

Some clinics with normal civvies who aren't in medical line are already in on the sweet profit sharing pie.

First it was the dentist. Followed by pharmacy. Now doctors and even physiotherapists.

Its all about charging as much to the patients.

Yeah man my family doc which i visited till my teens was a typical no frills "dirty" clinic. Doc was good

Same with my paed. No frills, clean, functional but aging kids play area. But old school female doc that gives no BS assessment

i already suspected that your field would be in niche side. all good, as i thought if there's some sort of penyakit that might be in your field, i can at least know where to seek consultation ma.

Don't make promises easily.
Just say I'll let you know if I want it.

This post has been edited by Epci: May 21 2024, 04:21 PM

near house, not even 1h already more than 50 patients, figure out la how much they make

they've been trying very hard to be approved for panel but keep getting rejected. most companies are happy with the panels they have so they are not looking to add any more clinics to the list.

Some clinic give you tonnes of medicines if they know you are claiming

Chain clinics is the worst kind of all, i visited twice with cough, flu and fever and they didn't bother to diagnose with stethoscopes, just give out normal medicine and leave. If not because it is panel clinic by the company i won't visit at all.

Switch to private clinic owned by the doctor near my housing area, at least he check with stethoscopes and diagnose correctly.

Did they do FOMEMA?

The doctor i visited frequently told me FOMEMA is a good revenue source for clinic.

Consultation are controlled price by KKM iinm.
They earn more on charging super high on the medicine.

For eg Paracetemol RM7 at pharmacy but at clinic probably RM15-RM20

My placed used to have a clinic that charges very very very cheap. 10 years ago costs RM30 inclusive medicine for common cold treatment, whilst other clinics charges nothing less than RM60.
Sadly the Dr retired already, but not really problem since i can claim company insurance.

Sosmed, charity, free talks . Popularity means buisness lol

too many fake/paid reviews out there.

Yea that's why, find those with like 100 reviews or more

If just 10-20 reviews, then really have to think it through

Or if you have close friends in pharma line. Can ask them which dr is good.

This post has been edited by lopo90: May 21 2024, 05:03 PM

Those old school clinics earned tonnes of money back then.

Every patient notes are hand written, only accept cash then receipt also hand written.

Heard that many also run tax one

i think those that >100 reviews confirm paid for the reviews 😅 what i notice is that, real people rarely give good reviews. most of the time when they write review is because they have bad experience.

So called "good doctors" usually give the strongest meds for everything. Eg if got cough, will give strong antibiotik and steroid with the strongest cough meds. Then patient will get relief the fastest, hence thinking that this doctor got good diagnostic skill, very clever...

Easiest is ask doctor which doctor they go to when sick. lol

My advice is choose the doctor that u are most comfortable talking to. THen u keep track whether the doctor solve your problem or not.

Patient and doctor also got a lot of type.
- Some like to give/take medications
- some prefer to avoid medications if possible.
- Some just want to get assurance so they can sleep better.
- Some just want to get injection or whatever so they can continue to work the rest of the day/week
- some don't even know what is wrong just want to find out they are okay. '

Which type are u?

There are also genuine ones. Just got to know how to differentiate. Otherwise ask friends or family, word of mouth.

Spot on.

Malaysian is like that one.

Oh plenty! 😅😅 A know of a doctor who has cash counted everyday by his head nurse in a room with cctv.

20k per day earnings.

gp?

Wasn't there a claim you were doxxed here before and MIA for a bit? I noticed your absence during Covid period, maybe you MIA even before that.

Yes a fucking GP!

Agreed.

I know a Dr that dont even dare to check for sorethroat and just hantam with antibiotik hoping can fix u.
Some will give plenty of advises what to do and what not to do.
And some will ignore or brush off ur question lazy layan u.

My choice varies depend what i need whether just MC for rest and discard all medicines, or i wanted to eat medicine.

Here is a story for dentist:

Toothache of molar:

Dentist 1(young, new fancy cafe theme clinic): your tooth is beyond saving, need root canal+ceramic crowning total RM4k

Dentist 2(old guy, works part time as lecturer in uni, clinic interior design old school): let's do some tooth filling.

went with 2nd option and tooth is still good till now. costed rm150.

not saying the first dentist was wrong, but shouldn't the protocol be to try the simple solution first?

find clinic with cun amoi dr.

he told me he applied for all already but difficult to get.
fomema, aia, red alert. i think now he got a few but not the big ones.