Who say the merger between Celcom and Digi that becomes Malaysia largest network, will have a competitive, game changer and new level playing field?

Their customer service is nose diving and super LANSI! I was kind enough to inform them to change my phone number for my fibre account, I was told that they couldn't do so because my phone number is not a Digi or Celcom number!

Walao! I really feel unwelcomed for Digi and everything is okay for them!

Then, they deregister my online account and provided me with a solution to re-register the online account because of their stupid nonsense arrogance!!

turn left to maxis

No more stanalone website, digi.my auto redirect to celcomdigi.com

I feel you !!!

I was having issue with network, they don't really sorting it out professionally. Instead, they suggested me to make whatsapp call as alternative!

Come on la!! I am the paying master, don't give me such stupid solution!

Then, I switch all my numbers in my family to other networks for good!

Really a NO for digi to people out there !!

Yes I will go with Maxis 3 months later

I am done with the lansi attitude

Very complicated and complex to nagivate too

Call quality also very bad now..hardly get connected indoor now too

Coverage can suddenly die out of nowhere. Celcunt memang pukimak.

They are now biggest player, they don't want to care about the 'troublesome' customers. They just want the easy accounts.

i was the celcom user for umpteen yrs then switch to digi using the same number. then they merge. wtf

If buy either Digi or xpax prepaid sim from stores now, they will auto convert to sialkom dickgi prepaid plan or still stay previous plan?

I thought it's my line because I use old package. Mana tahu everyone also facing shit tier quality from the network

Maxis is the best

dont come to maxis
their network is also sux

welcum to SellCon

i call ok only .. maybe u faceproblem

Digi staff will say
. Oh that's celcom number ..cannot get here or do here

Hahahaha....
This year after my contract finish...
I fast fast jump to maxshit.....
The stupid digi still call me ask me want free phone or not by take new contract....
Hello...
I jump to maxis few week already....
Impossible you system.no record....

Ayam thought ktards always say maxshit are bad?


Pls stay in celcomdigi bhai, don't come n crowded the network here

Lu Langsi..

Lu Mah Ti...

Kito sulah KALLAH...

Their system is obvious screwed up big time

Instead of they call and apologise and explain to me.. They straight deregister my online account.. Then offered me a so called solution to register online account again..

Why I have to go through all this unreasonable and unacceptable process

glad i made the jump from sialcom to mekshit few months back.

i knew the digi celcom merger would bring more shit than stand alone.

however, i still have xox (ride on celcom network) as my 2nd esim telco backup in case mekshit line got problem

TO ALL DIGI USERS.. ACTUALLY YOU ARE TALKING TO CELCOM CUSTOMER SERVICE.. CELCOM CUSTOMER SERVICES ARE BODO AND WASTE YOUR TIME.

DIGI TELENOR DAYS IS OVER..

Boycott

I couldn't agreed more with you this ... It was a hard time talking to them really

Your contact registration is not only unique to CelcomDiGi.

I tell you Maxshit online account contact registration is even way worse. It's unchangeable and despite already telling them for many times to please remove my number as the PIC contact person for my past companies every for past 5 years they kept calling me up on promo offers.

u are right. not satisfy, cabut saja to other telco. thats the best punishment they get.

I thought their CelcomDigi plan is network-neutral.
I mad the mistake of assuming that when registering CelcomDigi plan at Digi Centre.

Mana tahu "if register CelcomDigi plan through Digi, then contact Digi for whatever. Similar treament if registered through Celcom."

even the the number of roaming partner for same country also depend through which you had registered with. e.g. for Saudi, CelcomDigi through Digi have 3 roaming partners, while through Digi have 2 roaming partners.

They closed down their Sunway BlueCube center in front of Sunway Pyramid just suddenly and without warning. Digi Yellow man also gone. Manyak lansi now.

This post has been edited by Hobbez: Mar 23 2024, 12:58 AM

i find the merger improved celcom 4g network, I have this issue when in crowded place, my 4g will have no data even showing 4G. Now don't have this issue anymore.

But I agree celcomdigi is lan c now and arrogant. See how they refused to give free 5G access although it was required by the govt also know already. But in the end they had no choice. BUT, you need to subsribe the free 5G access every month(for Digi postpaid lower plans and subline)! It won't auto renew it. So they are hoping you to forget and not subscribe it. Really bad business ethics by them. Merging was a bad idea and never should have allowed them to.

This post has been edited by yvliew: Mar 23 2024, 12:57 AM

What you can expect since Celcom is on top of Digi after the marriage:
> price will be potong leher, limited flex, and stingy
> nonsense and restrictive (un)support channels

--

i ported out from Celcom years ago because of their customer support experience. even call in to ask bill amount to pay for my mother, they will stonewall force me to force mother to install app and get the amount through that. orang nak bayar bill pun mereka enggan beri kerjasama. nonsense.

maxis also very lansi ..keep bullying their prepaid users and hard selling their postpaid plan.
less competition now.

This post has been edited by hashtag2016: Mar 23 2024, 01:00 AM

I found that unifi mobile from TM is better compare to celcomdigi.

I noticed that too their CS really unprofessional .. Digi was better back then but they are becoming like Sialcom now after merged

my celcom is ok

dun use maxshit n celcunt-digimon. use pigeon to communicate instead

wa sai, so many having issue with them? lucky i ciao long time.

MCCB after merging DIGI line macam pundekkk. kejap 1 bar kejap 2 bar. internet also macam sipooot. before this okayyy je. sighhh

whoa, I have not called them for centuries, so far everything works for me.

Until now they still not yet fully merged....


If you go 7 eleven or petrol station convenience shop buy prepaid reload, staff will ask celcom or digi?


Because it is not same........


Celcom prepaid users cannot use digi reload coupon
But they are same company?


But can go to digi branch

This post has been edited by plouffle0789: Sep 6 2025, 05:05 PM

In terms of coverage?

Not just CelcomDigi. Many businesses nowadays very lansi. They won't even apologise for any wrongs they did.

Customer is always right principle is eroding away very rapidly.

the merger between digi and celcom is eroding competition in the market too

not only that, they allowed to merge because 5G need strong financial muscle for roll out but ended the implementation was mandated by DNB and the MOF as fhr guarantor

Topkek

the main culprit in this case is SIALCOM

always SIALCOM

that one they move betul betul in front of maxis center inside