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CelcomDigi lansi
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TSNoNameSoldier
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 Mar 22 2024, 07:39 PM, updated 4 months ago
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Getting Started
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Who say the merger between Celcom and Digi that becomes Malaysia largest network, will have a competitive, game changer and new level playing field?
Their customer service is nose diving and super LANSI! I was kind enough to inform them to change my phone number for my fibre account, I was told that they couldn't do so because my phone number is not a Digi or Celcom number!
Walao! I really feel unwelcomed for Digi and everything is okay for them!
Then, they deregister my online account and provided me with a solution to re-register the online account because of their stupid nonsense arrogance!!
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TSNoNameSoldier
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Mar 22 2024, 07:43 PM
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Getting Started
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QUOTE(y500 @ Mar 22 2024, 07:42 PM) Yes I will go with Maxis 3 months later I am done with the lansi attitude |
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TSNoNameSoldier
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Mar 22 2024, 07:44 PM
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Getting Started
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QUOTE(PJng @ Mar 22 2024, 07:43 PM) No more stanalone website, digi.my auto redirect to celcomdigi.com Very complicated and complex to nagivate too Call quality also very bad now..hardly get connected indoor now too |
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TSNoNameSoldier
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Mar 22 2024, 10:42 PM
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Getting Started
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QUOTE(MyProLife @ Mar 22 2024, 08:26 PM) If buy either Digi or xpax prepaid sim from stores now, they will auto convert to sialkom dickgi prepaid plan or still stay previous plan? Digi staff will say . Oh that's celcom number ..cannot get here or do here |
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TSNoNameSoldier
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Mar 22 2024, 10:53 PM
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Getting Started
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QUOTE(moiskyrie @ Mar 22 2024, 10:45 PM) Hahahaha.... This year after my contract finish... I fast fast jump to maxshit..... The stupid digi still call me ask me want free phone or not by take new contract.... Hello... I jump to maxis few week already.... Impossible you system.no record.... Their system is obvious screwed up big time Instead of they call and apologise and explain to me.. They straight deregister my online account.. Then offered me a so called solution to register online account again.. Why I have to go through all this unreasonable and unacceptable process |
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TSNoNameSoldier
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Mar 22 2024, 11:13 PM
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Getting Started
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QUOTE(WJBII @ Mar 22 2024, 10:59 PM) TO ALL DIGI USERS.. ACTUALLY YOU ARE TALKING TO CELCOM CUSTOMER SERVICE.. CELCOM CUSTOMER SERVICES ARE BODO AND WASTE YOUR TIME. DIGI TELENOR DAYS IS OVER.. I couldn't agreed more with you this ... It was a hard time talking to them really |
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TSNoNameSoldier
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Mar 23 2024, 09:43 AM
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Getting Started
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QUOTE(Oltromen Ripot @ Mar 23 2024, 12:58 AM) What you can expect since Celcom is on top of Digi after the marriage: > price will be potong leher, limited flex, and stingy > nonsense and restrictive (un)support channels -- i ported out from Celcom years ago because of their customer support experience. even call in to ask bill amount to pay for my mother, they will stonewall force me to force mother to install app and get the amount through that. orang nak bayar bill pun mereka enggan beri kerjasama. nonsense. I noticed that too their CS really unprofessional .. Digi was better back then but they are becoming like Sialcom now after merged |
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TSNoNameSoldier
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Sep 6 2025, 05:30 PM
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Getting Started
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the merger between digi and celcom is eroding competition in the market too
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