aeon bank launch campaign t&c updated with a lot of exclusions, virtual card earning 3x points, and 3xpoints crediting after 3 working days
https://assets.aeonbank.com.my/AEON_Bank_La..._e67cea4446.pdf1/6 Unifi Bill Payment, 2 transactions 130 + 95
3/6 Transaction settled & appeared in-app, no points received
5/6 Reported
11/6 Received email reply to one of my tickets. Still no points received. Ticket marked as Resolved.
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We hope this email finds you well and enjoying the perks of your Aeon membership!
We're thrilled to announce that we've made some enhancements to our system to ensure that your Aeon Points are now reflecting in your app even faster than before. You spoke, and we listened!
From now on, whenever you make a purchase or engage in any qualifying activity, your Aeon Points will be updated in the app within 24 to 48 hours. This means you can track your rewards and plan your next redemption with greater convenience and accuracy.
We understand how important it is for you to have real-time access to your rewards balance, and we're committed to continuously improving your experience with Aeon.
If you have any questions or encounter any issues with your Aeon Points, please don't hesitate to reach out to our dedicated support team. We're here to help!
Thank you for being a valued member of the Aeon community. Keep earning, keep redeeming, and keep enjoying the benefits of your membership!
Every time I reply to a ticket, a new ticket is created, so weird system.
Latest email reply from them has now changed the issue to "Unable to register account"
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hope this message finds you well.
I am writing to provide an update regarding your Unable to proceed to register account concerning.
Our team is diligently working on this the issue and we want to ensure that we address this thoroughly and accurately. However, we require some additional time to complete the necessary steps.
Rest assured, we are prioritizing your Unable to proceed to register accountand will keep you informed of any significant developments along the way.