I just found out that the unit we bought is totally the wrong unit. When the time I signed all the legal, loan document in our our mind we are signing the correct unit. But when the time I collect my key and later found out that the unit we bought is totally opposite of what we have requested from the time we purchase it.

As a buyer, what can we do to protect ourself? Its too late to change unit d coz all the other unit we like are already fully booked. Felt like being cheated by the sales person.

Looking for advise here.

if all signed, nothing much u can do.
how to prove him wrong?

Please elaborate. During signing SPA time, there must be a unit number like Unit: 123456. When collect keys time, you mean you get different Unit number?

Unit numbers same ka? It same, nothing much can do. If different, don't sign anything and fight with the developer.

Got booking confirmation . Unless the booking confirmation form unit number also same as the spa than nothing can be done .

Everything as per S&P ...... good luck

Actually it is the view from our unit. We requsted view A but the agent gave us view B. The unit number all are tally. We felt being cheated because we specifically told the sales that we wanted view A. If view A do not hav any units left we will not even purchased the unit.

Actually it is the view from our unit. We requsted view A but the agent gave us view B. The unit number all are tally. We felt being cheated because we specifically told the sales that we wanted view A. If view A do not hav any units left we will not even purchased the unit.

"we specifically told the sales that we wanted view A."

Did you inform the agent in writing and did the agent reply in writing?

I have the text conversation as record.

Then if all tally, u can't do anything. How is it that view A and B have the same unit number. Before u buy, u should know that your unit number correspond to which view. Booking time or spa anything mentioned about which view? If not then cannot do anything. Even if u can do, what do u think u want to do. It's going to be a u say I say thing. Worst u already get the key. Can't do much

Doesnt the S&P comes with floor plan? Kinda impossible not to noticed no?

sounds like cheating, make a complain to their agency

We trusted the sales. When he explained to us, he told us that unit is the unit that we are looking for. Unit no. is the same as agreement but the outside view from our balcony is not what we he explained us earlier. This felt like being cheated.

Maybe try telling what was the view u expected and what view u got?

If supposed get pool view but instead get mountain view that is already too obvious not to noticed during looking floor plan.

We requsted forest and Desa Park City view. But now we got is highway and concrete jungle view.

My conversation with the sales is that we specifically told him that and he did repeat many time to us that the unit we buying will be having Desa park city view and not highway view.

The only mistake by us is that we trusted the sales and i dont feel this is correct. A property is not some small putchase.

The only thing u can do now is is if agent is the staff of the developer, just go there , get the agent there, get their boss there. If u have text and all that show them. See what they respond to you first. Nothing much u can do.

Because of this my wife is currently having a melt down. She has been looking forward to move to this new place for so long.

Just understand that it’s impossible that you’ll get to exchange your unit now.

Most you can do is just complain and best case scenario is you’ll get some compensation?

Anyway property is not some child’s play, don’t understand how can anyone buy into something without prior understanding.

You have part of the responsibility for the mistake as well.

Sounds like hampton damansara