Same. One in shopping malls and the other in shophouses.

I bought the extended warranty for my gas hob. After they repairs, gas leaks issue.

Cheap technician can’t fix. Senheng play taichi. My issue since Oct until now cannot resolve.

Dont buy Senheng extend warranty.

Minor bump. Just wanted to ask those that engaged the extended warranty from SEN HENG. TV just gave away 4 months before end of extended warranty. SEN HENG said it'll take 3 to 5 days for technician to come over. Was it the same for you folks?

WINNNNNNNNNNNNNNNNNNNNNNNNN

3-5 days is good for you. My TV took one month for spare part before they finally come over to my house and fix it. Luckily no need to bring back to service center.

this legendary uncle. 12 years ago video. year 2012, senheng still hasn't gone IPO yet. anyway, their after-sales service really hopeless one sometimes.

wat brand? usually from the same brand technician will come

Well the guy just called and he will be here in half an hour. Hopefully it won't take a month.



Haier, running one of those ancient in-house Android version 4.4.4
.

i also got washer dryer from panasonic, also bought from senheng with extended warranty. since bought around 2022, i have raised like 5 to 6 SR already for this machine alone. so far, all repairs done albeit waiting for parts usually took 2 3 weeks, so downtime really not syok feeling one. there is one time the technician came, inspect problem, but turns out created another problem. also there was one time, they took the machine for repairs, upon returning it, even louder sound coming from the machine..service partner really lousy, i tried to ask senheng change service partner, they said no choice because of my location.

but recently, touch button got problem, service partner said not covered under extended warranty..so i try get confirmation from senheng, they confirmed the statement, without giving the exact point where does that excluded from the coverage. this will be my last purchase from senheng i guess..

This is more a Panasonic problem. The jap appliances really not like last time. Very unreliable. I trust Bosch instead.

My TV also just rosak

Under senheng warranty, so ho was ur TV repair?

I heard if they insist is ur fault, direct kena charge 150 without repair??

No spare part. They gave voucher. Settled with a Hisense 75A6500K.

Bro, did u pay any extra money for the extended warranty? Or was it the additional 1 year senheng warranty for their members?

necro tered?

This post has been edited by h@ksam: May 14 2025, 01:43 AM

Op sendiri nervous, if pasang salah just run until total damage then get new ones.

Kek

Is there any untraceable way to shock the TV to get dead pixel?

My TV is on long warranty, wanna shock it before warranty finish

AFAIK, these extended warranty are just insurance company policies purchased from insurance companies. As any problem. report to Sen Heng and they claim from insurance companies on your behalf. And insurance company sub contract to some repair companies. So people can't really blame Sen Heng. Go blame the insurance companies or their sub contracted repair companies.

And quite often, these sub contractor repair companies is the same one the manufacturer sub contracted their repairs to. Hardly any bid name manufacturer companies has their OWN repair workshop in the towns.

How I know? When my TV broke down under manufacturer warranty, this guy came. Then when out of manufacturer warrant and onto Extended Warranty and I claim, the same guy came.


This post has been edited by touristking: May 14 2025, 06:04 AM

KEK, vibration go change belt of changing suspension

Yes, paid for 2 extra years. 3 years provided from Hisense.

My old tv, Haier, had 2 years from manufacturer and 3 years from Sen Heng. Now Sen Heng limit the extended warranty to years. My dad advised to get the Hisense one since total warranty is 5 years.

Ic, not sure if mine is the same as you guys punya extended warranty

As mine, in 3rd year warranty seng heng, the extra 1 year is for ppl who have their membership. So only pay $12 for it..

This post has been edited by LA773: May 19 2025, 05:49 AM