Has anyone been able to sub to this 260 plan?
I've been trying to sub this plan in the past 3 weeks and no Celcom outlet was able to help me. They keep telling me many different reasons why.

Currently, I'm on:
Celcom postpaid Mega 98
4 supplementary lines
300Mbps celcom fibre.

By logic, this plan is perfect for me.
But, they told me:
- supplementary 50% discount only applicable for 6 months
- supplementary only for new numbers
- fibre only for new contract

I had to literally print the FAQ and terms off their website to show them that its not true, yet they keep insisting that I can't get this plan. And the worst is that I've contacted Celcom whatsapp 3 times, a Celcom outlet 3 times, Celcom Cube 3 times and they all gave different answers each time.

To a point where I feel that Celcom are just clueless about this new plan. And the latest info was that the Easy360 plan don't offer Samsung S23 series anymore (yet its still advertised on their website). So I was told to wait for the S24 launch, which I did. After the launch 2 days ago, suddenly they told me the 260 plan only offers certain phone models where the S24 isn't one of them.
fml.

My points exactly.
They have hidden TnC on top of opposing rules for this plan compared to what is stated in their website.
Also, this was what I found on google:



It's an internal memo for the S24 preorder plan under CelcomDigi. It's clearly stated that the CelcomDigi 5G 260 plan is eligible.



[url=https://assets-global.website-files.com/637c596725cb8b7f82fe360b/65a7d036e1785b3824ae9a6e_CelcomDigi%20Terms%20%26%20Conditions%20-%20Samsung%20Galaxy%20S24%20Pre-Order%20Campaign.pdf]Samsung Galaxy S24 Pre-Order
Campaign[/url]

This post has been edited by funnyTONE: Jan 22 2024, 10:19 AM

Yes, I noticed that too.
I plan to go to Digi store and inquire the plan from their side instead and see how their story goes.