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 CelcomDigi New 5g plan., Approached by Celcomdigi to move to them

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TSMazda9
post Dec 30 2023, 11:30 PM, updated 2y ago

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I was approached by Celcom Digi to move my main line and sublines / family lines to their new Celcom Digi postpaid 5g plan which they will be launching on 3rd January, 2024.

They are offering me the new Celcom Digi 5g postpaid RM250 plan (RM50 lifetime rebate is given to all existing Celcom and Digi users and the same is offered for new customers if they move to this new plan).

Additional RM30 X 24 MONTHS port in rebate.

All family lines /sublines are offered at RM20 each line (max 6 lines) (50% discount)
Gadget sim RM15 per sim (50% discount)
300mbps free fibre connection
Roaming pass worldwide at 50% discount and many more benefits.

Source: https://www.celcomdigi.com/postpaid/postpai...ne-registration


Anyone else got call from them?

Attached Image

This post has been edited by Mazda9: Dec 30 2023, 11:38 PM
NoNameSoldier
post Dec 30 2023, 11:34 PM

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You better make sure they are not recontracting you with 24 months
sadukarzz
post Dec 31 2023, 12:23 AM

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QUOTE(NoNameSoldier @ Dec 30 2023, 11:34 PM)
You better make sure they are not recontracting you with 24 months
*
for fibre should be guaranteed 24 months

but since this is "free" i suppose then the fibre is tied to the plan, which will require you to sign 24 months as i cannot imagine them dishing out routers and send technicians only for the customer to port out in 3 months

personally, i am interested though, but sign up apparently need wait till 3/1/2024
hown
post Dec 31 2023, 06:39 PM

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QUOTE(Mazda9 @ Dec 30 2023, 11:30 PM)
I was approached by Celcom Digi to move my main line and sublines / family lines to their new Celcom Digi postpaid 5g plan which they will be launching on 3rd January, 2024.

They are offering me the new Celcom Digi 5g postpaid  RM250  plan (RM50 lifetime rebate is given to all existing Celcom and Digi users and the same is offered for new customers if they move to this new plan).

Additional RM30 X 24 MONTHS port in rebate.

All family lines /sublines  are offered at RM20 each line (max 6 lines) (50% discount)
Gadget sim RM15 per sim (50% discount)
300mbps free fibre connection
Roaming pass worldwide  at 50% discount  and many more benefits.

Source: https://www.celcomdigi.com/postpaid/postpai...ne-registration
Anyone else got call from them?

Attached Image
*
actually this plan is under digi or celcom?
i have a digi line, but i dont think im running on celcom network
TSMazda9
post Dec 31 2023, 11:46 PM

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QUOTE(hown @ Dec 31 2023, 06:39 PM)
actually this plan is under digi or celcom?
i have a digi line, but i dont think im running on celcom network
*
This is the first plan under diigicelcom which is available in both Digi and Celcom website
hyperyouth_firepower
post Dec 31 2023, 11:58 PM

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They will ask you to sign up for 24 months. If you tie in to a device, you can even ask for a 36 month tie up (if you really want the devices on a cheap).

Oddly they don't offer everything from Celcom and Digi.

I just signed up for DigiFibre and I might cancel that and pay the RM500 penalty just to move to this plan. It does sound cheaper when you have multiple family and devices on it.
TSMazda9
post Jan 1 2024, 02:39 AM

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QUOTE(hyperyouth_firepower @ Dec 31 2023, 11:58 PM)
They will ask you to sign up for 24 months. If you tie in to a device, you can even ask for a 36 month tie up (if you really want the devices on a cheap).

Oddly they don't offer everything from Celcom and Digi.

I just signed up for DigiFibre and I might cancel that and pay the RM500 penalty just to move to this plan. It does sound cheaper when you have multiple family and devices on it.
*
Upon checking with my peers and found that they were targeting those users whom had multiple sub lines / family lines and I just say the offer is very attractive. Many whom I know got similar calls or have been approached to switch over to this offer.

It’s time for maxis to buck up else they will loose the race once all maxis subscribers with multiple lines switch over to this plans as you gain big savings by moving over to this new plan from cordon Digi.
TongCN
post Jan 10 2024, 03:42 PM

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This plan feels like an ultimate plan?

RM200 / month (after rebate) technically inclusive RM139 of 300 mbps fibre plan which left RM61 of telco plan that gives all current best spec.
* Exclude SST

The Easy360 device plan macam good too

ADD-ON : Saw this sentence below "* Discounted price(s) displayed are applicable only with 12-month contract."
Does this mean RM50 discount for 12 months only ?

This post has been edited by TongCN: Jan 10 2024, 04:04 PM
TSMazda9
post Jan 13 2024, 12:10 AM

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QUOTE(TongCN @ Jan 10 2024, 03:42 PM)
This plan feels like an ultimate plan?

RM200 / month (after rebate) technically inclusive RM139 of 300 mbps fibre plan which left RM61 of telco plan that gives all current best spec.
* Exclude SST

The Easy360 device plan macam good too

ADD-ON : Saw this sentence below "* Discounted price(s) displayed are applicable only with 12-month contract."
Does this mean RM50 discount for 12 months only ?
*
Rm50 discount is lifetime
TongCN
post Jan 15 2024, 08:53 AM

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QUOTE(Mazda9 @ Jan 13 2024, 12:10 AM)
Rm50 discount is lifetime
*
But why add that * bottom with 12 months ?
syin16
post Jan 15 2024, 05:03 PM

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QUOTE(TongCN @ Jan 15 2024, 08:53 AM)
But why add that * bottom with 12 months ?
*
12months is RM10 waive for freedom add ons if i'm not mistaken. Using the plan right now from Digi Postpaid 40, my plan applicable for rm50 lifetime. So the bill should be rm210

This post has been edited by syin16: Jan 15 2024, 05:04 PM
TongCN
post Jan 16 2024, 08:31 AM

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QUOTE(syin16 @ Jan 15 2024, 05:03 PM)
12months is RM10 waive for freedom add ons if i'm not mistaken. Using the plan right now from Digi Postpaid 40, my plan applicable for rm50 lifetime. So the bill should be rm210
*
Not sure but really misleading if put like that [refer the red box in the pic] sweat.gif

While freedom add-on RM10 waive doesnt have " * "

user posted image
user posted image

This post has been edited by TongCN: Jan 16 2024, 08:31 AM
syin16
post Jan 16 2024, 03:27 PM

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QUOTE(TongCN @ Jan 16 2024, 08:31 AM)
Not sure but really misleading if put like that [refer the red box in the pic] sweat.gif

While freedom add-on RM10 waive doesnt have " * "

user posted image
user posted image
*
Yes. Agree that the "*" is not properly explained. Already walk in to one of the centre to regisgter. That is why i mentioned before, i was not applicable for the extra RM10/RM30 rebate because my previous plan is Digi Postpaid 40. But i am applicable for the RM50/lifetime rebate because i upgrade my current plan of Digi Postpaid 40 to CelcomDigi Postpaid 5G 260. If you applied for freedom add ons, you will get another RM10 rebate for 12months contract. If you apply for the RM10/RM30 rebate, also 12months contract. If you plan on using the plan long term, just get the Easy360 device and sell the device later on. But you can only applied for Easy360 is your current Digi plan is more than 6 months and you must enable auto debit for the CelcomDigi Postpaid 5G plan. Those 2 are the requirements for the Easy360 device as been told by the SA at Digi Store Express Wangsa Walk.
TongCN
post Jan 16 2024, 03:37 PM

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QUOTE(syin16 @ Jan 16 2024, 03:27 PM)
Yes. Agree that the "*" is not properly explained. Already walk in to one of the centre to regisgter. That is why i mentioned before, i was not applicable for the extra RM10/RM30 rebate because my previous plan is Digi Postpaid 40. But i am applicable for the RM50/lifetime rebate because i upgrade my current plan of Digi Postpaid 40 to CelcomDigi Postpaid 5G 260. If you applied for freedom add ons, you will get another RM10 rebate for 12months contract. If you apply for the RM10/RM30 rebate, also 12months contract. If you plan on using the plan long term, just get the Easy360 device and sell the device later on. But you can only applied for Easy360 is your current Digi plan is more than 6 months and you must enable auto debit for the CelcomDigi Postpaid 5G plan. Those 2 are the requirements for the Easy360 device as been told by the SA at Digi Store Express Wangsa Walk.
*
So right now your monthly bill is RM210 (exclude SST) ?

After calculating some example under easy360 using Plan 260, macam quite worth to get the plan and device.
The S23 Ultra 512GB example only cost 2.8k
syin16
post Jan 16 2024, 04:28 PM

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QUOTE(TongCN @ Jan 16 2024, 03:37 PM)
So right now your monthly bill is RM210 (exclude SST) ?

After calculating some example under easy360 using Plan 260, macam quite worth to get the plan and device.
The S23 Ultra 512GB example only cost 2.8k
*
Yes. If you mmg interested in using the plan and it perks (50% of family and gadget sim), worth to get the plan and device.
TongCN
post Jan 16 2024, 04:41 PM

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QUOTE(syin16 @ Jan 16 2024, 04:28 PM)
Yes. If you mmg interested in using the plan and it perks (50% of family and gadget sim), worth to get the plan and device.
*
Consider good if current plan is already RM60+ for phone plan and using > 300mbps fibre which probably cost more than RM200/210/260

The 50% off family plan is at RM20 or RM25 , right ?
(original RM40 and RM50 listed)

This post has been edited by TongCN: Jan 16 2024, 04:41 PM
mlamlam
post Jan 16 2024, 04:51 PM

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quite attractive...
i am paying M for RM 409 (including SST) for Postpaid (unlimited data ) + iPhone 14 Pro 256 GB for 36 months contracts + 500Mbps Broadband

if paying around the same amount, I could get a 1TB IP15 Pro Max device already
210 * 1.06 + 185 = 407.6
nutrinos
post Jan 16 2024, 10:36 PM

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Any suggestion on which 5G Simcard wifi router works best for this Celcomdigi 5G 260 uncapped speed with unlimited Hotspot? As i know its Max FUP is at 2 TB after which it'll throttle down to 10mbps.

I am wondering its potential what speed are you getting specifically from this hotspot set up?
TongCN
post Jan 17 2024, 08:26 AM

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QUOTE(nutrinos @ Jan 16 2024, 10:36 PM)
Any suggestion on which 5G Simcard wifi router works best for this Celcomdigi 5G 260 uncapped speed with unlimited Hotspot? As i know its Max FUP is at 2 TB after which it'll throttle down to 10mbps.

I am wondering its potential what speed are you getting specifically from this hotspot set up?
*
U might have to check that whether the plan can be insert into Sim Router or not as some has restriction when they detect it is router (exclude some "hacked" probably)
funnyTONE
post Jan 21 2024, 09:05 PM

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Has anyone been able to sub to this 260 plan?
I've been trying to sub this plan in the past 3 weeks and no Celcom outlet was able to help me. They keep telling me many different reasons why.

Currently, I'm on:
Celcom postpaid Mega 98
4 supplementary lines
300Mbps celcom fibre.

By logic, this plan is perfect for me.
But, they told me:
- supplementary 50% discount only applicable for 6 months
- supplementary only for new numbers
- fibre only for new contract

I had to literally print the FAQ and terms off their website to show them that its not true, yet they keep insisting that I can't get this plan. And the worst is that I've contacted Celcom whatsapp 3 times, a Celcom outlet 3 times, Celcom Cube 3 times and they all gave different answers each time.

To a point where I feel that Celcom are just clueless about this new plan. And the latest info was that the Easy360 plan don't offer Samsung S23 series anymore (yet its still advertised on their website). So I was told to wait for the S24 launch, which I did. After the launch 2 days ago, suddenly they told me the 260 plan only offers certain phone models where the S24 isn't one of them.
fml.
TongCN
post Jan 22 2024, 09:41 AM

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QUOTE(funnyTONE @ Jan 21 2024, 09:05 PM)
Has anyone been able to sub to this 260 plan?
I've been trying to sub this plan in the past 3 weeks and no Celcom outlet was able to help me. They keep telling me many different reasons why.

Currently, I'm on:
Celcom postpaid Mega 98
4 supplementary lines
300Mbps celcom fibre.

By logic, this plan is perfect for me.
But, they told me:
- supplementary 50% discount only applicable for 6 months
- supplementary only for new numbers
- fibre only for new contract

I had to literally print the FAQ and terms off their website to show them that its not true, yet they keep insisting that I can't get this plan. And the worst is that I've contacted Celcom whatsapp 3 times, a Celcom outlet 3 times, Celcom Cube 3 times and they all gave different answers each time.

To a point where I feel that Celcom are just clueless about this new plan. And the latest info was that the Easy360 plan don't offer Samsung S23 series anymore (yet its still advertised on their website). So I was told to wait for the S24 launch, which I did. After the launch 2 days ago, suddenly they told me the 260 plan only offers certain phone models where the S24 isn't one of them.
fml.
*
After my bro approach to one of the centre, their answer also differ than the FAQ/TNC

They say that this bundle cost RM260 under these condition will have discount:
1) RM210 only if he taking S23FE as bundle (24 months)
2) the RM50 (260 - 50) discount only last for 12 months - What's the meaning of "LIFETIME" ?
3) cannot take S24 series

Currently my bro having the 300mbps fibre plan (i believe is RM98 discount rate) and a iphone 14 pro (RM98/month) bundle contract from last year.

They say can no need forfeit the contract with penalty if he signed up this 260 plan.
However, after seeing the condition above, feels not worth.

This post has been edited by TongCN: Jan 22 2024, 09:41 AM
funnyTONE
post Jan 22 2024, 10:06 AM

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QUOTE(TongCN @ Jan 22 2024, 09:41 AM)
After my bro approach to one of the centre, their answer also differ than the FAQ/TNC

They say that this bundle cost RM260 under these condition will have discount:
1) RM210 only if he taking S23FE as bundle (24 months)
2) the RM50 (260 - 50) discount only last for 12 months - What's the meaning of "LIFETIME" ?
3) cannot take S24 series

Currently my bro having the 300mbps fibre plan (i believe is RM98 discount rate) and a iphone 14 pro (RM98/month) bundle contract from last year.

They say can no need forfeit the contract with penalty if he signed up this 260 plan.
However, after seeing the condition above, feels not worth.
*
My points exactly.
They have hidden TnC on top of opposing rules for this plan compared to what is stated in their website.
Also, this was what I found on google:

user posted image

It's an internal memo for the S24 preorder plan under CelcomDigi. It's clearly stated that the CelcomDigi 5G 260 plan is eligible.

user posted image

[url=https://assets-global.website-files.com/637c596725cb8b7f82fe360b/65a7d036e1785b3824ae9a6e_CelcomDigi%20Terms%20%26%20Conditions%20-%20Samsung%20Galaxy%20S24%20Pre-Order%20Campaign.pdf]Samsung Galaxy S24 Pre-Order
Campaign[/url]

This post has been edited by funnyTONE: Jan 22 2024, 10:19 AM
TongCN
post Jan 22 2024, 10:18 AM

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QUOTE(funnyTONE @ Jan 22 2024, 10:06 AM)
My points exactly.
They have hidden TnC on top of opposing rules for this plan compared to what is stated in their website.
Also, this was what I found on google:

user posted image

It's an internal memo for the S24 preorder plan under CelcomDigi. It's clearly stated that the CelcomDigi 5G 260 plan is eligible.

user posted image

Samsung Galaxy S24 Pre-Order
Campaign (“Campaign”)

*
On S24 Launch day, the website of Celcom Digi 260 also has the pricing indicated
But next day, all removed with "-" hypen only on all S24 series. Weird eh?
Then the banner still promoting S24 series with 260 plan package, so contradict and confusing this CelcomDigi.
funnyTONE
post Jan 22 2024, 10:20 AM

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QUOTE(TongCN @ Jan 22 2024, 10:18 AM)
On S24 Launch day, the website of Celcom Digi 260 also has the pricing indicated
But next day, all removed with "-" hypen only on all S24 series. Weird eh?
Then the banner still promoting S24 series with 260 plan package, so contradict and confusing this CelcomDigi.
*
Yes, I noticed that too.
I plan to go to Digi store and inquire the plan from their side instead and see how their story goes.
TongCN
post Jan 23 2024, 09:00 AM

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QUOTE(funnyTONE @ Jan 22 2024, 10:20 AM)
Yes, I noticed that too.
I plan to go to Digi store and inquire the plan from their side instead and see how their story goes.
*
The page now updated with Rm201 https://www.celcomdigi.com/postpaid

the 12 month previously also removed.


QUOTE
1.    Freedom Add-Ons is a SIM-only contracting option for all CelcomDigi Postpaid 5G plans.​
2.    Port-In Offer: Additional rebate for port-in customers available — RM10/mth for CelcomDigi Postpaid 5G 80, 100, 120, 140 & 160 plans; and RM30/mth for CelcomDigi Postpaid 5G 260.
3.    RM50/mth lifetime rebate for CelcomDigi Postpaid 5G 260 plan is applicable for existing Celcom & Digi customers. Please enquire in-store.

*Discounted price(s) displayed are applicable to either a Freedom Add-Ons contract or a device contract.
QUOTE(TongCN @ Jan 16 2024, 08:31 AM)
Not sure but really misleading if put like that [refer the red box in the pic] sweat.gif

While freedom add-on RM10 waive doesnt have " * "

user posted image
user posted image
*
This post has been edited by TongCN: Jan 23 2024, 09:05 AM
kojaiz
post Feb 19 2024, 08:30 PM

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QUOTE(TongCN @ Jan 23 2024, 09:00 AM)
The page now updated with Rm201 https://www.celcomdigi.com/postpaid

the 12 month previously also removed.
*
Have u gotten your concern resolved ? I am a current 260 subscriber and have complained to Celcom Care mutiple times, and celcom bluecube for not having so called 'high tier" privilege to buy any devices online. When I click to buy, the website will always bring me to 160 Plan. 260 Plan subscribers can only buy S24 at celcom bluecube with uncertain stocks which really frustrating.
TongCN
post Feb 20 2024, 08:20 AM

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QUOTE(kojaiz @ Feb 19 2024, 08:30 PM)
Have u gotten your concern resolved ? I am a current 260 subscriber and have complained to Celcom Care mutiple times, and celcom bluecube for not having so called 'high tier" privilege to buy any devices online. When I click to buy, the website will always bring me to 160 Plan. 260 Plan subscribers can only buy S24 at celcom bluecube with uncertain stocks which really frustrating.
*
No cause they die die say only entitle for old customers with 100+ plan above so meh..

Give up

But i see that my box of surprise got this offer during this month, when i click into it, it gives me error 404 doh.gif
hebe87
post Mar 29 2024, 04:44 PM

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can anyone share their monthly bill for 260 plan here? (after cover up any sensitive info)

i would like to look at the breakdown charge / detailed charge

the reason is my company provides claim for mobile phone bill, but it does not cover fibre internet charge. if it is billed as RM201 as single item then my company can pay for me
6@9
post Mar 31 2024, 07:54 AM

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How about the postpaid 5g gadget sim plan. Can be use on modem and can hotspot?
TSMazda9
post Mar 31 2024, 09:06 AM

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QUOTE(6@9 @ Mar 31 2024, 07:54 AM)
How about the postpaid 5g gadget sim plan. Can be use on modem and can hotspot?
*
Yes can be used.

 

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