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Grab BANNED me for 24 hours because I cancelled, 4 times
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TSalexandersuk
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Dec 18 2023, 06:47 AM, updated 3y ago
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Getting Started

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Just now I tried to book grab car to go to work because I was too lazy to take MRT today. After trying multiple times to book grab car, all drivers were too far from my home. They asked me to cancel because it took them more than 15 minutes to reach my house. After cancelling 4 times with reason "driver asked me to cancel", Grab banned me from making new booking for 24 hours. i ended up taking in Drive lol. Has Grab ever banned you?
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gashout
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Dec 18 2023, 06:48 AM
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get two numbers, two accounts.
if need more, each sim card only costs rm5.
be smart, tackle the system.
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Ickythump
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Dec 18 2023, 06:52 AM
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be smart use own leg to walk
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kcchong2000
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Dec 18 2023, 06:57 AM
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Getting Started

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Be smart and rajin to take MRT
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ZeaXG
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Dec 18 2023, 07:03 AM
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I thought the trend now is boycott grab
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Quantum Geist
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Dec 18 2023, 07:05 AM
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Getting Started

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Be smart and take EL and continue sleep
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pinkfoxlulu
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Dec 18 2023, 07:06 AM
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Getting Started

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In drive mahal tak dari grab?
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insan_kamil
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Dec 18 2023, 07:12 AM
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Getting Started

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I used to come from the south to kl midweek, weekly. Usually arrived at Tbs at 3-4++ am and fares to my destination would be 27 flat not inclusive of tolls. I usually tip at minimum the fare and max 50.
Ever since i tipped at min 100% fare i never seem to get any problem getting any ride at any time of day. I think drivers see your tipping history. Anyone else tip and dont have any problem getting rides?
This post has been edited by insan_kamil: Dec 18 2023, 07:12 AM
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TSalexandersuk
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Dec 18 2023, 07:19 AM
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Getting Started

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QUOTE(pinkfoxlulu @ Dec 18 2023, 07:06 AM) In drive mahal tak dari grab? You can nego price with driver.
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TSalexandersuk
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Dec 18 2023, 07:19 AM
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Getting Started

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QUOTE(insan_kamil @ Dec 18 2023, 07:12 AM) I used to come from the south to kl midweek, weekly. Usually arrived at Tbs at 3-4++ am and fares to my destination would be 27 flat not inclusive of tolls. I usually tip at minimum the fare and max 50. Ever since i tipped at min 100% fare i never seem to get any problem getting any ride at any time of day. I think drivers see your tipping history. Anyone else tip and dont have any problem getting rides? Grab is auto me thinks
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poco loco
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Dec 18 2023, 07:19 AM
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todaay i manyak flu..so cuti jer la...ahhhh the freedom doing grab
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puppeto4
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Dec 18 2023, 07:27 AM
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New Member
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pindah rumah is the solution
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SUSxiaojohn
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Dec 18 2023, 07:48 AM
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Getting Started

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QUOTE(alexandersuk @ Dec 18 2023, 06:47 AM) Just now I tried to book grab car to go to work because I was too lazy to take MRT today. After trying multiple times to book grab car, all drivers were too far from my home. They asked me to cancel because it took them more than 15 minutes to reach my house. After cancelling 4 times with reason "driver asked me to cancel", Grab banned me from making new booking for 24 hours. i ended up taking in Drive lol. Has Grab ever banned you? Kau ni bodo ke apa? Driver ask you pay more will you pay more?
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SUSxiaojohn
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Dec 18 2023, 07:48 AM
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Getting Started

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QUOTE(ZeaXG @ Dec 18 2023, 07:03 AM) I thought the trend now is boycott grab Ada halal grab sudah?
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pinkfoxlulu
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Dec 18 2023, 07:49 AM
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Getting Started

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QUOTE(alexandersuk @ Dec 18 2023, 08:19 AM) You can nego price with driver. Can pay cash ke?
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Ayer
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Dec 18 2023, 07:56 AM
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Getting Started

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QUOTE(insan_kamil @ Dec 18 2023, 07:12 AM) I used to come from the south to kl midweek, weekly. Usually arrived at Tbs at 3-4++ am and fares to my destination would be 27 flat not inclusive of tolls. I usually tip at minimum the fare and max 50. Ever since i tipped at min 100% fare i never seem to get any problem getting any ride at any time of day. I think drivers see your tipping history. Anyone else tip and dont have any problem getting rides? If I'm reading this right you tip the 1:1 ride fee? That's crazy lol Me also tip everytime, grab or grab food and when I need to shoot something to their CS my experience always come out satisfied. Perhaps tipping does help lol
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pureawesomeness
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Dec 18 2023, 07:59 AM
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Getting Started

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Liar it's only 23 hours not 24.
And Bodo keep cancelling and don't think got consequence?
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superbike
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Dec 18 2023, 08:03 AM
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Getting Started

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Grab.= On unlucky days, say tambang RM5, pickup 6km, drop off 3.5km, Grab took RM1, driver bersih only RM4.
Which driver wants that? Kek.
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superbike
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Dec 18 2023, 08:07 AM
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QUOTE(pinkfoxlulu @ Dec 18 2023, 07:49 AM) I used Indriver for the first time last year from KLIA 2 to Kajang. IIRC they don't have credit card payment like Grabpay for Grab. All cash but you can also use e-wallet but that depends on the driver.
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insan_kamil
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Dec 18 2023, 08:25 AM
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QUOTE(Ayer @ Dec 18 2023, 07:56 AM) If I'm reading this right you tip the 1:1 ride fee? That's crazy lol Me also tip everytime, grab or grab food and when I need to shoot something to their CS my experience always come out satisfied. Perhaps tipping does help lol Yep. Sometimes they do go out of their way to help you. One driver who had an unusual name tried to save me on tolls but took up 15 minutes more to reach destination. I would've honestly preferred the toll. But man some people really go out of their way to help you because they mirror themselves. 2.10 for duke i think wasnt going to cost me a breakfast but it could've with him. Here's to the great drivers out there. I think tipping does help but can't be hundred percent sure
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lonely66
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Dec 18 2023, 08:25 AM
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Just take leave....reason- grab ban ts....
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meghamtaro
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Dec 18 2023, 08:28 AM
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I will never cancel my order whenever the driver asks me to cancel. If they are too lazy to drive down let them cancel themselves. They can just cancel on their end but they are to scared that their rating might drop
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linkinstreet
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Dec 18 2023, 08:36 AM
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Red Bull Addict
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Tipping is an American cancer
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funnyTONE
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Dec 18 2023, 08:36 AM
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My first time taking grab was when I just about to arrive my dad's place via lrt. But when I reached my station, my phone went flat. Straign Grab banned me permanently. This post has been edited by funnyTONE: Dec 18 2023, 08:40 AM
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andyng38
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Dec 18 2023, 08:38 AM
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I adamantly refuse to be part of this cancel culture!
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sam378
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Dec 18 2023, 08:51 AM
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kecian kena suspend
This post has been edited by sam378: Dec 18 2023, 08:52 AM
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Prometric
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Dec 18 2023, 09:10 AM
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Tumpang topic abit. Last weekend i called for Grab Car. The Grab Car accept already then stay at his location for more than 10-15mins without moving. I text him no reply, call him no answer. In the end i cannot wait anymore so i cancel and try to re-book. Once i re-book the same driver terus instantly accept my booking, then same not moving, not answering call and msg.
What are they trying to do actually? Why accept but then dont want to come?
This post has been edited by Prometric: Dec 18 2023, 09:10 AM
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kcal
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Dec 18 2023, 09:12 AM
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Getting Started

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should be unbanned by now
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TSalexandersuk
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Dec 18 2023, 09:12 AM
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Getting Started

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QUOTE(Prometric @ Dec 18 2023, 09:10 AM) Tumpang topic abit. Last weekend i called for Grab Car. The Grab Car accept already then stay at his location for more than 10-15mins without moving. I text him no reply, call him no answer. In the end i cannot wait anymore so i cancel and try to re-book. Once i re-book the same driver terus instantly accept my booking, then same not moving, not answering call and msg. What are they trying to do actually? Why accept but then dont want to come? You're forced to cancel. Grab drivers who don't move 5-10 minutes after accepting our request do that to make us cancel the request. They don't want to cancel because they'll be given penalty. Same thing happened to me just now. All my bookings were from grab drivers who were far from my location. They didn't want to pick me up so they asked me to cancel.
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treblecase
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Dec 18 2023, 09:14 AM
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QUOTE(alexandersuk @ Dec 18 2023, 09:12 AM) You're forced to cancel. Grab drivers who don't move 5-10 minutes after accepting our request do that to make us cancel the request. They don't want to cancel because they'll be given penalty. Same thing happened to me just now. All my bookings were from grab drivers who were far from my location. They didn't want to pick me up so they asked me to cancel. You do also realise the drivers didn’t accept your ride willingly right?
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TSalexandersuk
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Dec 18 2023, 09:16 AM
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Getting Started

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QUOTE(treblecase @ Dec 18 2023, 09:14 AM) You do also realise the drivers didn’t accept your ride willingly right? Yes, thats why I helped them to cancel. Turned out grab banned me after cancelling 4 times.
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treblecase
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Dec 18 2023, 09:19 AM
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QUOTE(alexandersuk @ Dec 18 2023, 09:16 AM) Yes, thats why I helped them to cancel. Turned out grab banned me after cancelling 4 times. I think it’s an automatic thing that detects potential fraud bookings. They do it for their drivers too I think where excessive cancellations from their side also invites some sort of ban.
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Prometric
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Dec 18 2023, 09:20 AM
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QUOTE(treblecase @ Dec 18 2023, 09:14 AM) You do also realise the drivers didn’t accept your ride willingly right? How their system work? They need to accept it but without seeing the destination or how?
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TSalexandersuk
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Dec 18 2023, 09:21 AM
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Getting Started

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QUOTE(treblecase @ Dec 18 2023, 09:19 AM) I think it’s an automatic thing that detects potential fraud bookings. They do it for their drivers too I think where excessive cancellations from their side also invites some sort of ban. Grab needs to improve their system me thinks. Poor drivers who are far away from passenger location but still need to pick up the passengers.
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MegaCanonF
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Dec 18 2023, 09:33 AM
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QUOTE(meghamtaro @ Dec 18 2023, 08:28 AM) I will never cancel my order whenever the driver asks me to cancel. If they are too lazy to drive down let them cancel themselves. They can just cancel on their end but they are to scared that their rating might drop this. aku maki je driver tu dalam chat. bodopiang. kalau tak mau willing ambik passenger kenapa open app.
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treblecase
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Dec 18 2023, 09:37 AM
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QUOTE(Prometric @ Dec 18 2023, 09:20 AM) How their system work? They need to accept it but without seeing the destination or how? They can see the destination but it’s automatically assigned to them meaning they can’t choose what to accept. QUOTE(alexandersuk @ Dec 18 2023, 09:21 AM) Grab needs to improve their system me thinks. Poor drivers who are far away from passenger location but still need to pick up the passengers. From what I understand talking to one of my fren who drives the premium version, this is also some sort of fraud prevention because last time some drivers used to “cheat” grab when they were giving out quite a sum of incentives by fake booking themselves (passenger getting nearest driver used to be the norm). But somehow this doesn’t apply now coz no incentives are given to drivers. And they’ve never changed it unless of coz there’s no other driver around within the circle vicinity of say 4-5km. Imagine 4-5km away meaning you could be at Sogo KL & the driver is coming from Pavilion KL
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meghamtaro
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Dec 18 2023, 05:03 PM
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QUOTE(MegaCanonF @ Dec 18 2023, 09:33 AM) this. aku maki je driver tu dalam chat. bodopiang. kalau tak mau willing ambik passenger kenapa open app. Wow siap maki. Of me I will just ask them to cancel and kept quite after that. Normally they will cancel themselves
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goodluck
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Jul 6 2024, 09:56 AM
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New Member
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Anyone know how to contact Grab via phone or email? I can't chat with the customer service in app because my account suspended.
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soul78
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Jul 6 2024, 10:03 AM
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when banned can you use other parts of the app like grab food and others
or entire app has banned you?.... if they banned you and you got monei there and if permanent sus'ed... monei in the wallet gone lor... can't access
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skylinelover
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Jul 6 2024, 10:24 AM
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QUOTE(alexandersuk @ Dec 18 2023, 06:47 AM) Just now I tried to book grab car to go to work because I was too lazy to take MRT today. After trying multiple times to book grab car, all drivers were too far from my home. They asked me to cancel because it took them more than 15 minutes to reach my house. After cancelling 4 times with reason "driver asked me to cancel", Grab banned me from making new booking for 24 hours. i ended up taking in Drive lol. Has Grab ever banned you? Happens all the time
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skylinelover
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Jul 6 2024, 10:28 AM
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QUOTE(treblecase @ Dec 18 2023, 09:37 AM) They can see the destination but it’s automatically assigned to them meaning they can’t choose what to accept. From what I understand talking to one of my fren who drives the premium version, this is also some sort of fraud prevention because last time some drivers used to “cheat” grab when they were giving out quite a sum of incentives by fake booking themselves (passenger getting nearest driver used to be the norm). But somehow this doesn’t apply now coz no incentives are given to drivers. And they’ve never changed it unless of coz there’s no other driver around within the circle vicinity of say 4-5km. Imagine 4-5km away meaning you could be at Sogo KL & the driver is coming from Pavilion KL Haha now i only on grab plus 5km pick up never mind Janji rm2 per km minimum hahahaha The more the merrier Also these people happy 2 wait for 30 mins most of the time hohohoho
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Exiled_Gundam
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Jul 6 2024, 10:31 AM
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Don't ever cancel your booking if it's driver issue.
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wong_86
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Jul 6 2024, 11:17 AM
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-
This post has been edited by wong_86: Jul 6 2024, 11:18 AM
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ayamxxx
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Jul 6 2024, 11:21 AM
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2024 banned already this Grab apps. Outside KL/ Selangor, use Maxim at much2 cheaper price and sure got ride with lovely driver. Quite shock to see the price.
in KL/ Selangor, rather use Air Asia ride apps.
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