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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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wiraone
post Feb 6 2025, 12:59 PM

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Damn, too late, there've SWU 5.0 now and those downgrading to 500Mbps won't get the 1GB free upgrade I think. Grrr.. Anyway, will I miss the 800Mbps? Probably not smile.gif
wiraone
post Feb 6 2025, 01:02 PM

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QUOTE(MarcoFromTropoja @ Feb 6 2025, 09:58 AM)
i went to tmpoint kepong

straightaway say i wanna downgrade swu4.0 package. Kindly explain all the packages and most important i subscribing unifi only not the shitty unifi mobile so dont explain to me plan with unifi mobile

then they dont even talk about unifi mobile
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When did you do this? Just came back, I thought I'm getting SWU4, but looking at my unifi app, it is the newer SWU5.0 with Disney sad.gif Getting the 6 months waiver and new contract for 24 months. The guy mentioned the package price was RM159, instead of RM119. Hmm, will see my next bill smile.gif

This post has been edited by wiraone: Feb 6 2025, 01:19 PM
wiraone
post Feb 6 2025, 05:13 PM

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QUOTE(MarcoFromTropoja @ Feb 6 2025, 02:12 PM)
Done my downgrade at TM Point Kepong on the 14Jan2025. Unifi Pro Upgrade 1gbps RM249 -> SWU4.0 500mbps FSU 1gbps 24month & 6 month waive
Lucky i downgrade early before they launch the swu5.0 which seems like not worth it coz no 1gbps offer

Anyway i thought SWU5.0 500mbps RM119 ? Seeing those previous post on the offer. Why u getting rm159
*
Rebooted my router just now, the upload speed went up to 500Mbps, but the download speed tested via wired, couldn't go more than 800Mbps. So I guess I'm getting the 1GBps upgrade? My ONU still using the old Huwaei HG8240, should I ask for a new one?

If I'm getting the 1GBps for 24 months and back to 500Mbps after, I don't mind paying RM159 smile.gif

BTW, I went to Kepong too and at first the guy said it should be bundled with Unifi Mobile but I said I'm not interested on it and I don't want my unifi tv either but he said, the package comes with Disney.

This post has been edited by wiraone: Feb 6 2025, 05:24 PM
wiraone
post Feb 6 2025, 05:32 PM

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QUOTE(e 3 h y 0 r @ Feb 6 2025, 05:28 PM)
so does that mean we can opt out not to bundle with Unifi Mobile?
*
I believe yes if you go to Unifi Kepong smile.gif
wiraone
post Feb 6 2025, 08:50 PM

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QUOTE(MarcoFromTropoja @ Feb 6 2025, 07:37 PM)
as for the ONU, by right yes u can request for new ONU since contract is renewed. but not sure will get the ultra 1/2gbps ONU or just a basic ONU since our main package is 500mbps
as for me my previous FSU 800mbps>1gbps got the DLINK Black ONU FX3060V, so when i downgrade to 500mbps, the ONU stays with me
*
I tried chat with them thru maya, but was disconnected half way because accidently closed the chat. Grr.. but the lady rep was adamant that my 10 yrs old ONU (HG8240w) could still take the 1Gbps throw to it. She already resetted the port and I restarted my modem/network and still stuck at 800Mbps++ download. How do I persuade them to change the ONU/BTU or whatever it is called now? smile.gif
wiraone
post Feb 7 2025, 10:53 AM

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QUOTE(YoungMan @ Feb 7 2025, 09:41 AM)
This one have to check with both TM and Maxis. Last I heard, TM not allow 2 providers running on same infra on same address.
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I had once running both using a single ONU but two different routers. One for Maxis and the other for Unifi. They're on different VLAN though.
wiraone
post Feb 7 2025, 04:36 PM

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Got my 10 years old ONU replaced with the GN630V (Skyworth) and was setup as bridge. Yay! Now the limit is my devices, my PC has only gigabit, so not reaching 1000Mbps when doing speed test. I guess that should be fine. My switch also 1000Mbps, but my Mesh is 2.5GBps ports.
wiraone
post Feb 7 2025, 05:19 PM

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QUOTE(blacktubi @ Feb 7 2025, 04:37 PM)
Gigabit port limited to 940Mbps
*
Ah that is why. Yeah all good now.
wiraone
post Feb 13 2025, 04:33 PM

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QUOTE(MarcoFromTropoja @ Feb 7 2025, 02:59 PM)
*** NO FREE SPEED UPGRADE LIKE SWU 4.0 500mbps (UPGRADE TO 1GBPS)
The above is not quite true, I believe they're kind of flexible since mine has the 1Gbps upgrade smile.gif So 500Mbps SWU 5.0 probably as flexible as you can push them smile.gif

wiraone
post Feb 18 2025, 10:12 PM

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QUOTE(Azusa_San @ Feb 18 2025, 05:52 PM)
include free upgrade to 1Gbps for 24 months?
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The free upgrade to 1Gbps is RM159. I've just had a chat with support and they've confirmed my Unifi Home 500Mbps staywithUnifi 5.0 (6MW)(Disney) package which has the free 1Gbps upgrade will be charged at RM159 after the 6th month.
wiraone
post Feb 18 2025, 10:16 PM

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QUOTE(aspire2oo6 @ Feb 18 2025, 10:14 PM)
how to get the free upgrade? mine no free upgrade
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I specifically asked for the upgrade smile.gif I told the Unifi guy, I want the 500Mbps package but with 1GBps upgrade just like SWU 4.0 and he went inside, no idea talking to the manager I guess and say okay, can proceed smile.gif
wiraone
post Feb 19 2025, 07:27 PM

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QUOTE(bergstein @ Feb 19 2025, 06:17 PM)
Went to TM Point today, asked "my current 300mbps RM129 plan contract already finished, any promo for renew?"
can skip following story just write down for record/fun:
» Click to show Spoiler - click again to hide... «


The offer I got is 300mbps + 6 months waived + 12 months Disney+ Hotstar for RM119 BUT must get Unifi Mobile plan

Now I'm more skeptical on the RM119 part, is it really RM119 (RM126 after SST)?
Because sources here mostly says 129 for 300mbps.
I don't see any way (unifi app/website/etc) to verify that now, have to wait until 7th month bill arrive?
*
You can initiate a chat with Maya, ask for billing related and they can tell you how much you need to pay etc. I just did yesterday to confirm my package and monthly payment.

wiraone
post Feb 19 2025, 10:13 PM

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So SWU 5.0 is really really flexible. Depending on how you approach them and ask I guess smile.gif
wiraone
post Feb 20 2025, 07:20 AM

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QUOTE(sixguyz_jayhan @ Feb 19 2025, 11:06 PM)
Hi everyone, any interuption on network u guys felt these few days?
PING ok, not much jittering, quite stable, but website load very slow.
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Mine is normal, what DNS provider do you use? Might be the dns resolution slowing your browser?
wiraone
post Feb 20 2025, 10:41 AM

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QUOTE(muhammadnajmi96 @ Feb 20 2025, 10:09 AM)
Hi, can we apply for swu5.0 at unifi store instead of tmpoint? since most of tmpoint is open on weekday only?

and also since currently under my dad name, do i have to bring him also or i can just print a letter and copy of his ic for doing the swu?
*
As long as it is not dealer, then it is okay. You need to bring your dad along, they need to get his thumbprint on a reader.
wiraone
post Feb 20 2025, 11:10 AM

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QUOTE(steventan85 @ Feb 20 2025, 10:57 AM)
SWU 5.0 not cheap

my current plan 500Mbps RM119 , free 6months bill . average RM89... expiring Sept 2025... i expect a cheaper plan , at least Rm10 cheaper laaaaaaaaaaaaaaaaaaaa. i dont need 500MBps ..300Mbps at RM109 also ok.
*
Than stay or downgrade smile.gif or probably recontracting so you can get another 6 months waiver? smile.gif
wiraone
post Feb 22 2025, 12:14 AM

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QUOTE(gastacopz @ Feb 21 2025, 08:18 PM)
how much monthly?
*
RM159
wiraone
post Feb 23 2025, 09:49 PM

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QUOTE(hcolin @ Feb 23 2025, 08:43 PM)
Hi there

Ever since I swap my router to the Unifi Skyworth GN630V, I am not able to access my Xiaomi Camera or VPN into my NAS. I suspect I need to enable some setting on the router. Anybody had similar experience?

Thanks in advance
*
You probably need to enable port forwarding. Take a look at what you've setup on your old router.
wiraone
post Feb 24 2025, 10:17 AM

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QUOTE(TongCN @ Feb 24 2025, 10:12 AM)
If currently i'm using SWU 4.0 (300mbps - RM119 / month for 24m waive first 6 months) and wanna upgrade speed.

Can go for SWU 5.0 ? or only 4.0 version of 500mbps, hmm
*
You can't get SWU 5.0 until your current SWU 4.0 contract ends. You can upgrade but they'll probably charge the normal price. Check in your my unifi app, it should show you what package you could upgrade to and how much is the cost.
wiraone
post Feb 24 2025, 10:27 AM

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QUOTE(TongCN @ Feb 24 2025, 10:23 AM)
In the promo one "free speed upgrade" there will show nothing

user posted image
*
You could try to get in touch with them via Maya, ask for human operator smile.gif

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