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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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wiraone
post Feb 24 2025, 11:10 AM

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QUOTE(aspire2oo6 @ Feb 24 2025, 10:48 AM)
Just sharing if you plan to use your own router with Unifi Skyworth GN630V Modem router combo

Guys, last week I tried using Blacktubi to set my Unifi modem and router to bridge mode, but it messed up my whole network and internet. It worked for the first 12 hours then suddenly connected to the internet but no internet.

A TM technician came to fix it and told me that the Unifi Skyworth GN630V is set as a combo device, meaning it can’t be just switch it to modem. He said he needed to change the settings in the ONU to switch it to modem mode.
I asked for the password, but he said he couldn’t give it. After he adjusted some settings, everything worked perfectly again.
So, if you’re planning to use your own router, make sure to ask the technician to set the ONU to "combo router to modem mode" so your router can work properly.
Also, if you’re using an existing ONU, you can request Unifi’s technician to maintain it for you. Hope this helps!
Lastly the best is its free of charge he didn't even charge me a dime
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Luckily for me, when they saw my XT8 Mesh, they straight away configured mine to bridge mode. It took them a while, no idea what they were doing but it seems that they were using some sort of admin stuff, sharing between the two of them which I think part of the password haha, but I didn't pay much attention.
wiraone
post Feb 25 2025, 11:03 AM

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QUOTE(aspire2oo6 @ Feb 25 2025, 09:22 AM)
Guys anyone know why my Skyworth GN630V why once awhile my phone the internet just disappear loading but stuck .

If I reconnect wifi it works fine. Is this the router issue or setting? Previously using asus router no such issue  but other devices like smart tv and my computer no issue

user posted image
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Check your DNS, change accordingly.

This post has been edited by wiraone: Feb 25 2025, 11:03 AM
wiraone
post Feb 25 2025, 11:08 AM

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QUOTE(aspire2oo6 @ Feb 25 2025, 11:05 AM)
dns I always use 8.8.8.8 and 8.8.4.4 that the same setting as my previous router I used for years
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Guess the router is hopeless, then change it to bridge mode and do like all of us. Use our own router/AP smile.gif
wiraone
post Feb 25 2025, 11:35 AM

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QUOTE(aspire2oo6 @ Feb 25 2025, 11:14 AM)
that the problem. I dunno where it is. I just want to know its this only me or its a common issue? Anyway know how to set the QOS? Should I delete all?
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Well, you can start troubleshooting by deactivating it. I've never activate QOS on my setup, since I'm the only one using the internet during the day smile.gif

BTW, I have introduced adguard home into my network. In my previous setup, this is built into my openwrt router and everything was running fine. But last night I realised when I tried to do FB from my iphone, it won't load the latest and off wifi, it was okay. So early in the morning I was looking at my log, duh, I was using the HaGeZi's Ultimate Blocklist which somehow blocking the mobile version of FB. So that why sometime I do think DNS is one of the cause when you've website trying to load but ended up blank or keep loading.

This post has been edited by wiraone: Feb 25 2025, 11:35 AM
wiraone
post Mar 1 2025, 08:47 AM

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QUOTE(detomaso @ Feb 28 2025, 11:46 PM)
user posted image

im on 800mb package, FTTH setup. this is not healthy right?
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Make sure you're testing on devices that capable of 1000Mbps, especially your network card, also your cable too.
wiraone
post Mar 3 2025, 07:42 AM

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QUOTE(keong8867 @ Mar 1 2025, 11:35 PM)
i just check my unifi app , there are a mesh router added on sep 2023, this is come with the contract swu 2.0 or 3.0 . If it is 2 year contract, then it will be end on sep 2025, may I know what will happen? Is it the price will get higher or it will remain? And do you guys know what is the latest promotion swu 4.0?
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Only way to know what gonna happen is to contact support, easiest via chat.
wiraone
post Mar 21 2025, 12:43 PM

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QUOTE(PJng @ Mar 21 2025, 12:28 PM)
Well, different agents gave different packages. There were few posts about the 500Mbps upgrade to 1Gbps for RM159 (I got this too), but later someone querying about this and he got different answer.
wiraone
post Mar 21 2025, 12:45 PM

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QUOTE(MarcoFromTropoja @ Mar 21 2025, 10:09 AM)
they provide change of ONU ? go request for it since your contract is renewed 24month.
then u can get the full speed 1gbps, or else it will only stuck at 940mbps +/-
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I got the new ONU and still stuck below 940Mbps, this is the max Gigabit devices could go.

This post has been edited by wiraone: Mar 21 2025, 12:52 PM
wiraone
post Mar 21 2025, 03:59 PM

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QUOTE(MarcoFromTropoja @ Mar 21 2025, 01:20 PM)
its either 2. your device limitation or the cabinet OLT card
what onu u got there ? black dlink or black skyworth ?
only this 2 model support 2.5g connection
run the in-router speedtest
if the result reach or more than 1gbps meaning its your device issue
if the result also the same stuck at 940mbps, its the outdated OLT card at the cabinet. go report it

user posted image

example of in-router speedtest Black Dlink DPN-FX3060V
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For the one I've they upgraded mine to the white skyworth. Checking from my router, it only connects at gigabit and though my router has 2.5gbps port.
wiraone
post Mar 24 2025, 07:48 AM

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Just wondering, if I buy the skyworth black that support 2.5G from shopee, will I be able to clone my skyworth white setting into this and will get full 1Gbps on my router?

This post has been edited by wiraone: Mar 24 2025, 07:48 AM
wiraone
post Mar 24 2025, 10:30 AM

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QUOTE(blacktubi @ Mar 24 2025, 09:54 AM)
Just reset and put in the right PLOAM password from existing unit.

It should work.

BUT, turn off TR-069 or whatever remote management thing if you can find them just in case TM push the wrong profile to you in future cause the MAC address not tied to your account.
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Thanks, ordered and if I need help will come back here again 😅
wiraone
post Mar 27 2025, 06:31 PM

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QUOTE(aspire2oo6 @ Mar 27 2025, 10:33 AM)
you are wrong their main goal is to increase your price so next time you have to pay RM159. It's not saving you end up spending more. Always take the lowest offer .
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The main goal of SWU is to retain customer. That is the reason they never promote SWU openly. For me, I was payint around RM200++ before, for 800Mbps + UnifiTV and I couldn't get rid of UnifiTV before I applied for SWU. Now, I'm paying RM159 before tax for 1GBps (and not perpertual, will go back to 500Mbps after 2 year). Oh forgotten .. yeah with 6 months waivers .. so much less smile.gif

This post has been edited by wiraone: Mar 28 2025, 07:58 AM
wiraone
post Mar 28 2025, 12:58 PM

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QUOTE(blacktubi @ Mar 24 2025, 09:54 AM)
Just reset and put in the right PLOAM password from existing unit.

It should work.

BUT, turn off TR-069 or whatever remote management thing if you can find them just in case TM push the wrong profile to you in future cause the MAC address not tied to your account.
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Got my black Skyworth Combo now, setup easily. It hasn't been setup before (or probably the seller has hard reset it). Set to bridge mode, turned off the TR-069 configuration, copy the GPON password and VOIP and everything else as is. Works great. Can see the ONR to my router is now connected at 2.5GB speed.
wiraone
post Apr 10 2025, 07:24 AM

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QUOTE(MarcoFromTropoja @ Apr 9 2025, 11:56 AM)
which TM Point u go ? or is it those agent open booth ?
so far ive help 2 of my aunt subs for the SWU5.0 ( 300mbps & 500mbps ) and 1 of my friend SWU5.0 ( 500mbps FSU 1gbps )
all done at TM Point Kepong without the need to subscribe to any unifi mobile plan simcard
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100% sure since I've done that smile.gif I just told the guy at the counter, I'm not interested in the mobile plan.

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