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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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pokemon
post Oct 2 2024, 12:09 AM

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QUOTE(Kelvynlim @ Oct 1 2024, 09:47 PM)
I asked for dp link, but the tech said no more dp link!!! Damn liar, maybe that is for 1GB
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Thought you are upgraded to 1Gbps and therefore you are entitled to it.
pokemon
post Oct 3 2024, 06:19 PM

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QUOTE(NagaK @ Oct 3 2024, 04:07 PM)
Anybody living near Andalas Klang?? Unifi been down since 4AM
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You can get help from unifi social media or call 100?

pokemon
post Oct 3 2024, 06:21 PM

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QUOTE(YoungMan @ Oct 2 2024, 02:54 PM)
Not necessary worst performance. You cannot generalise it like that, as Unifi also worst performance at night.
Your mobile data is also private IP.
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Only unifail worst performance at night?
Sialcom and Maxshit no problem?
pokemon
post Oct 3 2024, 06:59 PM

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QUOTE(NagaK @ Oct 3 2024, 06:56 PM)
They said whole my taman is down they promised by 3PM they fix but now it's postponed to 9.30PM
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You better get a case ID and if they are not fixed within how many hours you are entitled to RM50 rebate.
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post Oct 4 2024, 09:44 PM

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QUOTE(go626201 @ Oct 4 2024, 06:13 PM)
I still on 800mbps,and waiting for the newer BTU changes 1st and will ask for FSU at that time.
I reported on June for FSU,and they did call back once but they didn't make a further appointment call after the first call,and they cancel the order after 2weeks and until now no more call about FSU.
And so,i just give up and wait 1st for the 2.5G BTU changes.
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What 2.5G BTU can get?
The dlink combo?
pokemon
post Oct 5 2024, 10:19 AM

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QUOTE(go626201 @ Oct 5 2024, 02:27 AM)
I thought someone mention before - TM is testing new 2.5G BTU in order to take over the problematic crap Dlink combo?
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This one will take how long?
Wait long long?
pokemon
post Oct 6 2024, 11:21 AM

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QUOTE(do117 @ Oct 6 2024, 10:38 AM)
anyone know how to access netflix bundled with Unifi...ON TV? not PC.
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Your tv is android tv?
I always logon to pc first then use tv code to login from pc.
Easier than key in the ID and password manually onto tv.

pokemon
post Oct 6 2024, 11:34 AM

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QUOTE(do117 @ Oct 6 2024, 11:25 AM)
Not sure if its an android TV, tbh im asking for my father. I will check later.

We can access netflix on PC with the sign in code send by Netflix (bundled with Unifi). netflix did not send us the ID and password.

My father just cancelled netflix subscription since netflix bundled with Unifi.

Currently, there is no option for us to key in the sign in code from the TV, the netflix app just request for ID and password.
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Netflix app is installed on your tv (smart tv or android tv)?
I have android tv and there are option for me to sign on with:
1) email and password
2) QR code
3) tv code where you input the code code shown on the tv and you key in the same on your pc (with netflix logon to pc).
pokemon
post Oct 6 2024, 11:47 AM

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QUOTE(do117 @ Oct 6 2024, 11:45 AM)
its android TV.

When we click the netflix app, it just ask for which plan to subscribe, there is no option to enter email/password/QR or TV code.
Weird.
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Then it is weird.
You can try to uninstall and reinstall the app since it is android tv.
Fresh app should get options to login.

pokemon
post Nov 14 2024, 12:12 AM

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QUOTE(Icehart @ Nov 13 2024, 06:34 PM)
Just realized my 800Mbps plan with free speed upgrade to 1Gbps not done yet. Anyone here face the same issue also?
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Have they notified you on the free speed upgrade?
pokemon
post Nov 14 2024, 01:18 AM

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QUOTE(Icehart @ Nov 14 2024, 12:20 AM)
Yes via email
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No need to change modem and router?
pokemon
post Dec 8 2024, 11:20 PM

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QUOTE(syncomp @ Dec 8 2024, 11:39 AM)
Same.. I got mine on 17th November, within few days it change to Unifi Home 1Gbps - Pro Upgrade. Unlike my 300 to 500 Mbps free upgrade, took months for the name to change to 500 Mbps Pro Upgrade. Anybody from 800 Mbps get 2Gbps upgrade?
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You mean free upgrade from 800Mbps to 2Gbps?
Possible?

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