Hi Noob here.
Enquiring for my folks place.
Recently got upgraded from 800mbps to 1gbps package.
Unifi came to replace existing modem+Dlink DIR-X3060Z x2 (for downstairs and upstairs) with a black combo box by Skyworth AX3000.
As a result, got okay speed for downstairs, but since only 1 combo box was provided, the upstairs Dlink cannot be used already and now from the upper floor can only connect to the 2.4GHZ channel which is super slow.
I asked for them to provide a upstairs solution as well since previous setup was for both floors. I said a free upgrade should cater for both floors as well.
Otherwise I would see it as a downgrade overall. Anyway they insisted only 1 equipment. Installer also mentioned the exisiting Dlink cannot be used as mesh with this Skyworth box and told to get a Deco mesh wifi system instead.
Just like to check with anyone familiar, if the 2 dlink devices (DIR-X3060Z) that I have now can in fact be used with this Skyworth combo box or not. Or should I just get a Deco mesh system.
Why don't you revert to your prev setup? After the installer left, I just plugged everything back to the way it was.