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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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sp6068
post Apr 21 2024, 12:22 AM

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Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
sp6068
post Apr 21 2024, 02:19 PM

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QUOTE(Epic_winner091 @ Apr 21 2024, 09:40 AM)
Bangladeshi news sites say there's a cable cut for SEA-ME-WE 5.

https://www.thedailystar.net/news/banglades...nternet-3591511

According to the article, the cut happened somewhere between Malaysia and Singapore. No wonder even ExitLag couldn't correct my higher than normal ping in the MMOs I play.
*
I hate it each time when sometime like this undersea cable issues happen, this TM will just be quiet about it and not put out a PSA and mentioned its affecting their network. Instead they rather have everyone clogging up their CS queue online.
sp6068
post Apr 22 2024, 12:28 AM

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QUOTE(sp6068 @ Apr 21 2024, 12:22 AM)
Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
*
22/4 still same story. This time feels worse than Feb slowdowns. Even a simple jpg image also take minutes to fully load.
sp6068
post Apr 22 2024, 08:53 PM

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QUOTE(kokomon @ Apr 22 2024, 05:13 PM)
I just open a ticket with TM to prioritize the upgrade. The online chat waiting time was almost half day OMG.
Let's see if it works. The agent says free upgrade will be done by this year tongue.gif
*
Open late at night after midnight waiting Q is lesser
sp6068
post Apr 23 2024, 12:48 PM

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user posted image

Who they trying to compete? Lol

This post has been edited by sp6068: Apr 23 2024, 12:49 PM
sp6068
post Apr 23 2024, 02:30 PM

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Unifi's line is back to normal after 3 day slowdowns from undersea cable issues
sp6068
post Apr 28 2024, 10:27 PM

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ladies and gents Unifi has gone back to Fucked Up mode once again
sp6068
post Apr 29 2024, 03:45 AM

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QUOTE(sadlyfalways @ Apr 29 2024, 01:40 AM)
Was just thinking of switching back to UNIFI from maxis and this post brought back my ptsd unifi suffering and why I switched out in the first place
*
isn't it the same infra?

Plus if undersea cable is the main issue, you can go left or right you still end up the same route
sp6068
post May 1 2024, 09:50 PM

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Even using a free vpn plugin for Edge and connect to Aussie can see a big difference in download speeds for international sites.

And yet TM doesn't say a single thing about their networks slowdowns.
sp6068
post May 2 2024, 12:36 AM

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QUOTE(Azusa_San @ May 1 2024, 10:12 AM)
yup, unifi is slower at night, even shopee and some local website also feel lagging, already few months like this lol

but everything back to normal after midnight / morning
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Nope, can confirm it still feels like shit past midnight. I tend to watch Netflix at night can see the quality will drop to 720p when you pull up the streaming info HUD. I'm on 500mbps plan
sp6068
post May 2 2024, 07:21 PM

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QUOTE(jusbella @ May 2 2024, 06:39 PM)
I remember there is someone post about some area / residence is sharing split fibre, or shared same port switching. So if unlucky "maybe" someone is torrenting at full speed then you get choking speed until tat people stop torrenting / stop downloading.
*
Torrent runs at full speed last night, but web browsing even now is still slow as fak.

Had to use VPN
sp6068
post May 2 2024, 09:40 PM

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Slowness is peaked during this time. Really slow like snail. Bastards
sp6068
post May 2 2024, 10:17 PM

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QUOTE(Quantum Geist @ May 2 2024, 10:06 PM)
Is it tm routing problem? or their infra taking heavy load?

I finally kena the lag, my game de-synced so bad I got kicked out
*
but torrent runs at full speed. I downloaded 3GB file less than 10min habis.

500mbps plan
sp6068
post May 2 2024, 10:35 PM

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Even cloudfare is not helping. I have to use free vpn plugin then effective for web browser. Game all gg.com
sp6068
post May 2 2024, 11:11 PM

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Anyone live chat with tm agent? Im curious to know the line how long past few days LOL
sp6068
post May 2 2024, 11:24 PM

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QUOTE(jusbella @ May 2 2024, 11:14 PM)
We are experiencing high chat volume at the moment. We will attend to you shortly. Head to easyfix.unifi.com.my for quick self-troubleshooting. To view and manage your unifi broadband account easily, download myunifi app now.
5/2/2024 11:13:50 p.m.
Your position in queue is 167.
11:13:50 p.m.
*
shocking.gif
sp6068
post May 3 2024, 08:54 PM

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QUOTE(bobby25 @ May 3 2024, 01:59 PM)
To all those who have slowdowns at night , pleas raise a ticket to Unifi , i know it’s a hassle , but at least they will have to respond when there are too many complains
*
If you see the line at the chat then you will know why people malas to do so. yesterday forumer here stated 100+ people in line AT 11:30PM

nah

user posted image

This post has been edited by sp6068: May 3 2024, 08:56 PM
sp6068
post May 3 2024, 08:59 PM

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Those who had experience of complaining to TM about the slowdowns pls teach how/what the agents will ask so that forumers here can prepare what to do in advance before opening live chat for live agent to open ticket since the waiting line is so fucking long even at night.

Step by step what to prepare, speed test, ping test etc. I know they will ask all these esp using their own speedtest at https://speedtest.tm.com.my/.

It's been a while since I complain about my internet speed to TM forgot what they ask.

This post has been edited by sp6068: May 3 2024, 09:00 PM
sp6068
post May 4 2024, 02:47 PM

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Since there is no dedicated thread for vpn,

What VPN is recommended on pay to use basis? Monthly, not annually. Only plan to use it esp when unifi is fucking up like this week.
sp6068
post May 4 2024, 06:54 PM

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QUOTE(go626201 @ May 4 2024, 05:07 PM)
If you're concerned about privacy, I'd recommend building your own VPN with SG Server/VPS. (I prefer OVH SG ,since it is private peering with TM)
But it you just need normal vpn and alot of worldwide country vpn server to use,i would recommend NordVPN (thousands of server on worldwide)
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I used Nord before, quite good but their pricing is more towards long term and also Nord has a lot of data leaks of your own nord account. I see a lot of Nord accounts getting leaked nowadays.

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