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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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sp6068
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 May 4 2024, 07:58 PM
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QUOTE(SomeoneElse @ May 4 2024, 07:53 PM) For those that got the speed boost, does your bill still show your previous speed? eg Unifi 100/300/500mbps? I tried engaging with Unifi CS and they've claimed that my speed have been "boosted", however, during my speedtest, it's basically the speed I've been getting all along for the past few years prior to the "boost", and my bill is still showing the old speed.. Would going to TM point help in this case, or perhaps contact their CS once more? The name of the plan you originally signed up for. Your devices/hardware can take the fasters speed boost or not first |
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sp6068
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May 4 2024, 10:10 PM
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Pinjam from TIME thread. I guess TM dont have the balls and integrity to announce something like this cause their CS is non existent. QUOTE Based on the update from our tech support, currently, we are experiencing a latency issue that is impacting our network performance.
This is due to a fault in the submarine cable, which is a critical component of our international data transmission infrastructure.
Our technical team is actively working with international partners to address this problem.
We anticipate that the repair work on the submarine cable will take approximately 2-3 weeks to complete.
During this period, you may notice slower than usual internet speeds or intermittent connectivity issues.
We appreciate your patience and understanding as we work to resolve this issue as quickly as possible.
Any inconvenience caused is much regretted. I think it is best to go straight to MCMC and put the reason TM live chat takes forever to get support due to long Q. This post has been edited by sp6068: May 4 2024, 10:12 PM |
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sp6068
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May 6 2024, 03:07 PM
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QUOTE(khairilyazit @ May 6 2024, 11:05 AM) Ease of use, Cloudflare's WARP+ doesn't work with unifi slowdowns. |
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sp6068
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May 8 2024, 08:36 PM
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QUOTE(PJng @ May 8 2024, 08:02 PM) Anyone get email that say get free 3 month internet? Lyn not allow me upload picture  Same here. So desperate to get people to upgrade but can't even provide stable connection this whole year  |
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sp6068
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May 8 2024, 08:43 PM
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Since forum is being an ass and not allowing me to add attachments, the full T&C pdf below. Basically adding 2 years contract just for 3 months free bill https://shop.unifi.com.my/assets/pdf/TnCs%2...0and%20VDSL.pdf |
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sp6068
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May 9 2024, 11:10 PM
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Technical assistance ticket at 11:09pm What the fuck  General inquiry:  This post has been edited by sp6068: May 9 2024, 11:11 PM |
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sp6068
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May 9 2024, 11:16 PM
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QUOTE(soonwai @ May 9 2024, 11:14 PM) Looks like many Unifi subscribers in Malaysia. Everyone please let them know. Report to MCMC too. Go straight to mcmc je no need TM. You can put the reason Q so long use that screenshot and attach in your complaint. This post has been edited by sp6068: May 9 2024, 11:16 PM |
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sp6068
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May 11 2024, 12:25 AM
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I play GTAO i can't even stay in one public session for 30 minutes. Keep getting kicked out.
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sp6068
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May 12 2024, 04:33 PM
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were back to shitmyx level of speed this weekend
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sp6068
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May 26 2024, 12:39 AM
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Is anyone working inside TM can let us know WHAT THE FUCK is going on?? Since Feb already nonstop slowdowns EVERYDAY
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sp6068
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May 26 2024, 11:00 AM
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QUOTE(Epic_winner091 @ May 26 2024, 10:38 AM) This can't be good for business right? Or residential plans are more affected? I wish there's some official acknowledgement. Wonder if they oversold bandwidth after the free speed upgrades? Their support tickets also increased significantly everyday. Last year it's usually less than 10 people waiting in line to get entertained in live chat. Worst still, no statement from their end despite slowdowns since January this year. |
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sp6068
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May 30 2024, 03:05 PM
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QUOTE(go626201 @ May 30 2024, 01:10 AM) There are some serious issue with Unifi to Cloudflare ipv6 every night between 8.30pm to 12.30am. While at the time,the speed and latency is super unstable with Cloudflare ipv6. So whoever using IPv6 will facing issue with sites hosted on Cloudflare at night. Random Cloudflare IPv6 Address (all cloudflare ipv6 address is affected)  Cloudflare-DNS-IPv6-Address I have a feeling TM is throttling speed during this time. When I use the internet for browsing international sites after 2PM, speed is back to its normal state. Slowness is peaked at night |
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sp6068
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May 30 2024, 09:24 PM
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shit hour just kicked in yo
peak slowness
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sp6068
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May 31 2024, 11:04 PM
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Wow unifi speed is normal tonight. I must be dreaming.
Online game also no lag/delays
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sp6068
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Sep 21 2024, 08:53 PM
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Fucked up hour is back!
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