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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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cyberic
post Sep 6 2024, 06:43 PM

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Sometimes I notice 10-20 second delay. Slow Unifi or DNS?
cyberic
post Sep 7 2024, 02:23 PM

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QUOTE(PRSXFENG @ Sep 7 2024, 01:53 PM)
problem: it is a 2 in one router
you need that fiber port

there is a bridge mode, but it is bugged and randomly your speed drops to 300mbps

if you still have your old modem, reuse it, max speed 940Mbps but it's worth it

otherwise, go the advanced route with a SFP ONT Module and any router with SFP Port
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Hmm I was thinking bridge mode + UCG Max setup. Better off with rb5009 with SFP? Any hope for the bug to be fixed?
cyberic
post Sep 9 2024, 08:58 AM

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QUOTE(Moogle Stiltzkin @ Sep 9 2024, 07:52 AM)
for youtube there was discussion that if you used an adblocker, the youtube would slow down if it detects that.

so initially i thought that was why youtube was slow.

but then it was brought to my attention about the dns hijack. so then i suspected that could have been the recent reason for the slow down. i don't have proof for this since i'm not a full blown expert, but that is my guess based on the timeline when things got worse when browsing.

issue went away after i use VPN.... guess that was further proof.
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I noticed that response lag on my tablet, sometimes it take 5-10 seconds before the video or site start loading. Symptoms gone after the u-turn.
cyberic
post Sep 10 2024, 10:22 PM

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QUOTE(yenchenje @ Sep 10 2024, 08:30 PM)
As someone that's running Unifi full stack for my network, it's like a drug to me personally, once I get one thing I want more, that might also applies to you

Considering you are quite technical from your conversation, Mikrotik might be your bread and butter, or even better, use OPNSense as your main and the rest just mix and match and DIY yourself  thumbsup.gif

Also from what I can gather, PPPoE on Ubiquiti is not as fast as maybe even the Archer C9, Unifi isn't that optimized to use PPPoE protocol and it's more suitable for using like iPoE, if you ever want to push more speed, that might also be a limiting factor. Currently my UDM SE can only pull around 850-870, max I've seen is 910-920 on my 1Gbps, but that might just be an OLT limitation on my side and might again DIFFER from you
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Is that because of software based processing in Ubiquiti?
cyberic
post Sep 11 2024, 07:25 AM

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QUOTE(sadlyfalways @ Sep 11 2024, 06:54 AM)
Yeah I’m switching back to ubiquiti too

Smart queues is enough to justify never reaching my 1gbps internet connection. And now with added censorship and hijacking, having multiple vpn connections active for different vlans and devices will be a godsend

But I’m downgrading from SE to cloud gateway max. Hopefully performance will be okay with my gigabit + sqm + ids idp
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Where did you getting the UCG Max? Still waiting for it in SG store. I'm considering this or rb5009. But unbt network app is the main attraction for me to finally use unifi gateway and ap.
cyberic
post Sep 12 2024, 09:03 AM

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QUOTE(cklove96 @ Sep 12 2024, 04:18 AM)
they still didnt fix the issues on unifi portal web ver
user posted image
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I was browsing unifi web yesterday, website not responsive and did not load all content. Use VPN to Singapore, everything is normal and fast. blink.gif
cyberic
post Sep 13 2024, 12:03 PM

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unifi app used to have upgrade to 1Gb at RM189, now I only see option to 2Gb at RM319. Is because I'm still in SWU 3.0 contract?
cyberic
post Sep 13 2024, 12:31 PM

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QUOTE(tng55 @ Sep 13 2024, 12:18 PM)
don't do upgrade 1GB RM189 its bad
mine still SWU 3.0 Contract 500Mbps RM119 very cheap
just wait SWU 5.0 maybe 1GBPS Will be reduce i am not sure
someone got offer RM159 1GBPS SWU 4.0
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I'm still in contract. Unifi won't be so kind to offer 159. I'm looking for lowest upgrade price, the option I can find now is RM239 (broadband only).
cyberic
post Oct 9 2024, 11:08 AM

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QUOTE(aniq8676 @ Oct 9 2024, 12:22 AM)
user posted image
My plan name already change to Pro Upgrade.
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So, I'm not the only 1 with the package name - 300mbps - StayWithUnifi 3.0 (MESH6). I'm good as long as the service remain stable with 500+ speed.
cyberic
post Oct 23 2024, 10:48 PM

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QUOTE(eugenecctan @ Oct 23 2024, 09:32 PM)
Any SWU for 800mb?
I am paying for rm129 for 500mb. Won't renew for higher price unless speed upgrade. Thanks.
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No 800 plan in SWU
cyberic
post Oct 29 2024, 11:22 AM

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QUOTE(kwss @ Oct 29 2024, 09:30 AM)
Do you mean you get SWU 300Mbps but you are getting 500Mbps on speedtest?

If your account is still showing 300 Mbps SWU, then just keep quiet and be steady.

TM use a combination of HQoS profile on both OLT and BNG to cap speed.
However I noticed any of them alone have problem with accurately capping the speed, which suggest their gear is undersized or lousy to begin with.

Most likely explanation is they forget to adjust your OLT profile from 800Mbps to 300Mbps
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TM system is messy. There messages saying upgraded/updated but still the account showing the SWU 300 package name. Consumer will get confused at some point whether it is 300 or 500.

user posted image
cyberic
post Oct 30 2024, 04:47 PM

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QUOTE(eternity4av @ Oct 30 2024, 08:20 AM)
so im guessing u're paying 500mbps for the price for 300mbps right?
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He is a SWU 3.0 300Mbps user which get free upgrade to 500Mbps. His account package name was updated recently only. I have the same SWU 300Mbps package but the package name never changed after 1 year.
cyberic
post Oct 30 2024, 11:12 PM

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QUOTE(eternity4av @ Oct 30 2024, 06:30 PM)
so i guess my plan also downgraded to this which is swu 3.0 300mbps but is 500mbps, may i know ur monthly fees?
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For SWU 3.0 300Mbps plan, the price is RM119. Most of us downgraded to 300 for cheaper price and 6 months waiver because we know it will be upgraded to 500Mbps. Paying 119 for 500Mbps is good deal. Otherwise I will be paying RM218 for 800Mbps (after free upgrade).
cyberic
post Nov 10 2024, 05:32 PM

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QUOTE(blacktubi @ Nov 10 2024, 04:24 PM)
It's almost instant usually

I will live chat them again

Some of their CS are just plain bad at their job
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Agree. I wrote to them about my package name still stuck at swu 300. They just replied and said according to their system it is unifi home 500 pro upgrade, that's it nothing else. I had to reply again saying that's the reason I contacted support, can you do something about it.
cyberic
post Nov 11 2024, 10:11 AM

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QUOTE(StuartLee2015 @ Nov 10 2024, 10:48 PM)
My house is 20x80. My wifi adapter is one with extendable antenna and i place it pretty high up and away from anything metallic or solid object. Sometimes, it can get to 80% but then drops to around 75 to 70% (estimates) but never below 65%.
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Do avoid usb based wifi adapter, the performance is crap.
cyberic
post Nov 20 2024, 10:10 AM

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QUOTE(PowerSlide @ Nov 20 2024, 01:23 AM)
Oh like that, see how then

Now the provided equipment is all in one unit?;how to use back my own router?
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If you don't know your pppoe password then call 100 to reset. New password will sent to your mobile via sms.
cyberic
post Dec 31 2024, 12:21 PM

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QUOTE(MarcoFromTropoja @ Dec 30 2024, 02:02 PM)
fibre cable damage inside your house or outside ? if inside yes u need to pay, outside your house is TM part no need pay
somemore, rm529 is so demn expensive. i just kawtim with tm tech, pay rm100 they kawtim replace
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I guess the RM100 is without conduit?
cyberic
post Jan 4 2025, 01:07 PM

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For existing SWU with just less than a year contract left, will they allow to take new SWU like the 1Gb plan?
cyberic
post Jan 22 2025, 10:17 AM

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QUOTE(msrazi @ Jan 22 2025, 02:07 AM)
Really hope or it should be the broadband price not smart tv price, baru betul..haha

** Anyone see any smart TV word in the table?
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Too bad it is for the TV installment, not the broadband price. We only can dream about it. Maybe 5-10 years from now smile.gif


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