Yes mine swu 4.0 the modem and router comes in 1. But after 1 year if your device spoil you can go tmpoint request them to replace you will have contract for the router (1 year)

This post has been edited by aspire2oo6: Feb 7 2025, 08:27 AM

It’s confusing, and I got caught in the marketing trick because they didn’t mention anything about SWU.

What I Was Offered
I was told I could renew my 500Mbps plan with 6 months free while keeping the same speed, but I had to subscribe to Unifi Postpaid 59 for at least one month and postpaid no contract

What Actually Happened
After renewal, my plan changed from Unifi 500mbps rm139 to Unifi 500mbps RM159 and Unifi Postpaid RM69 bundled with contract for 24months. When my one-month postpaid subscription was about to end, I called Unifi and was told that my plan was actually a bundle:

RM139 for Unifi Home
RM69 for Unifi Mobile
24-month contract

They also told me that canceling the postpaid plan would void my free 6 months for my Unifi home and I would have to pay the difference because the agent had signed me up for a bundle package and not what was offered to me. After complaint they listen back recording . They allow me to terminate my Unifi postpaid without effecting my Unifi home free 6months

I later found out about the existence of SWU 5.0, where different people received different renewal deals:

1. Some kept RM139 with no extra conditions and get 6months free and Disney for 12months
2.Some had to subscribe to postpaid for 3 months
3.Some got only 3 months free but still needed postpaid for 3 months
4. My friend case if renew price will become 139 to 159 with for stay with unifi 5.0 (swu) Disney 1 year and 6months free

There are many variations, and it seems inconsistent.

Before renewal


After renewal


So my question is after 6months free will it be rm159 or rm139

This post has been edited by aspire2oo6: Feb 7 2025, 09:03 AM

keep my finger cross that what hsbb said too wait after 6months

Wow thank you for clarifying it You are awesome . Let use your proof as the guideline when we go TMpoint

This post has been edited by aspire2oo6: Feb 7 2025, 03:19 PM

yes that my lesson too need also to check after 24months will still continue to pay RM139 or it revert to its original price or not.

MarcoFromTropoja I see your paper the 500mbps didn't say waive 6months free . Any name of the person should we look for if we go there?

This post has been edited by aspire2oo6: Feb 7 2025, 03:38 PM

I see it now I thought -6 means Disney get 6months

Sky worth router and modem back then I cannot get 500mbps after they change I get 500mbps

My btu they didn’t take also . Can your speed test get 500mbps?

Great that is the speed. For 6 years I been using 300mbps/50mbps now 500mbps/100mbps

I kena cheated by agent they call me said offer RM139 500mbps free router, free 6months bill but must subscribe postpaid 1 month RM59

When apply TM told me unifi home and postpaid are bundled

My problem they offered not same as what they put into the system so best is go tmpoint with written black and white but they will use the this offer only through the phone

This post has been edited by aspire2oo6: Feb 15 2025, 08:06 AM

Can I ask unifi just change their sky worth router can I know if I would replace with Asus which model router that support modem as well

Thank you for this I been stressing myself finding a router to replace it I didn’t think of setting it as modem only then link to my original router

Based on this anyone manage to get this plan. Planning to go tmpoint to change for my friend but scare back fire or u-turn. Also no one mentioned the success story about this in the group


4- SWU5.0 500mbps VERSION 2
- RM139/month
- NO SIM CARD BUNDLE
- Disney Sub 12 Month
- 6 Month Waive. Month 1-6 No Bill. Starting Month 7 Onwards RM139

This post has been edited by aspire2oo6: Feb 17 2025, 09:36 AM

what is the price did the tmpoint staff told him?

I manage to get the plan offered

Swu 5.0 @500mbps

Rm129 become rm139
I get 6months free
Disney basic for 12months



But the customer support very sneaky
At first she said only 6months free didn’t mention about Disney. Then I ask her only she said included





This post has been edited by aspire2oo6: Feb 19 2025, 07:53 AM

Check properly first if the customer support agent said someone will call you to confirm your termination must be careful my case I got cheated by TM call agent said can cancel 1st month but when I check with TM they said its bundle with my UniFi home if I cancel I have to pay penalty and pay back my 6months free

No free upgrade

how to get the free upgrade? mine no free upgrade

grrrr. unfair I did asked they said no such plan.