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 CelcomDigi

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NagaK
post Aug 30 2024, 11:00 PM

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QUOTE(wengtim @ Aug 30 2024, 05:00 PM)
Anyone currently on CelcomDigi's Postpaid 5G plan? What's the tagline currently on the status bar carrier display?
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Mine Digi after upgrade CelcomDigi Postpaid 5G
NagaK
post Sep 6 2024, 11:43 PM

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QUOTE(derthvadar @ Sep 6 2024, 12:18 PM)
Man, their support is the worst.

They delayed my rebates for months, provided no updates on the progress, and closed the ticket without even an apology.
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Very true recent time closing case without final resolution.
Call centre AI keep forcing us to use submit ticket enquiry wait 72 hours no more live chat calls for instant action kinda bump

But if you want upgrade plan buy device off course they treat you like king
NagaK
post Sep 10 2024, 01:30 AM

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CelcomDigi 4G vs Maxis 4G near Taman Sri Andalas Klang

user posted image
user posted image


NagaK
post Sep 10 2024, 09:59 AM

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QUOTE(tomato people @ Sep 10 2024, 09:44 AM)
Maxis speed at my place also quite sad 🤧
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Maxshit doesn't care about improving coverage.
Digi before merging my area also not a issue
NagaK
post Sep 11 2024, 12:30 PM

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QUOTE(DogeGamingPRO @ Sep 11 2024, 08:32 AM)
Do DNB charge them lower for using lower speed also? Or purely artificial to sell higher plans puke.gif
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It's just marketing gimmick for power user to subscribers higher price. It's like higher speed reserves for T20 people
Lower speed for B40.
If DNB charged them per speed I would see speed cap to Maxis as well.

I'm using CelcomDigi Postpaid 80 5G I don't think so that speed cap are really applied. I mostly gets 300mbps to 900mbps depending on area coverage
NagaK
post Sep 13 2024, 03:09 PM

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QUOTE(sadlyfalways @ Sep 13 2024, 01:49 PM)
maxis is show but consistent.

celcomdigi speedtest so fast but daily tasks like kok.

even umobile better haha

i remember being with them for a month, even volte issue they couldn't fix. end up most calls go to voicemail.

even at my area cd speedtest more than 400on 4g, but youtube buffers lmaooooo

maxis no issue

cant speak for klang la, got few places in klang i know maxis is slow, but thank god i dont live there, rest of selangor and peninsular so far no issue
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Umobile is worst in my area literally can't used. Calls mostly falls into 2G
Maxis off course consistent in CS too
CD now becoming worser in CS and after sales support

NagaK
post Sep 13 2024, 04:29 PM

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QUOTE(sadlyfalways @ Sep 13 2024, 03:31 PM)
can you believe when i was with digi, they removed their live chat when combined with celcom? so only celcom had whatsapp which we couldnt access

digi can only send request in app which they will close lmao
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I called Digi CS for iPhone pre order enquiry I waited for almost 30 mins.
NagaK
post Oct 2 2024, 02:01 PM

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QUOTE(LA773 @ Oct 2 2024, 12:07 PM)
Sifus,
the new celcomdigi prepaid apps, must log in using otp everytime we wana login? Previously it was not like this.
Just started happening to mine... Anyway to turn back to always login like before? 😁
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Yup but if you use same number as in phone it won't prompt OTP similar to my Edisi Kuning with MyDigi app
NagaK
post Oct 14 2024, 10:32 AM

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QUOTE(Colinlim75 @ Oct 14 2024, 09:23 AM)
I regret changing my digi to celcomdigi in july'24, without informing more to me from the sales girl

initially i thought both is the same company now since they merge already.

but now when iphone 16 plan came out, I was not qualify for the plan and need to pay upfront RM5,000 to use the plan...wtf, i need to wait 6 month to qualify... why nobody talk on this in the first place...!!
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I changed from Digi Postpaid 60 to CelcomDigi 80 can put iPhone 16 pro zero interest. Paying bill also after due date
NagaK
post Oct 29 2024, 11:27 AM

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QUOTE(nexona88 @ Oct 29 2024, 11:23 AM)
Something is seriously wrong with MyDigi apps...

All showing wrong information about data quota & stuff...

6gb loyalty bonus showing 12gb..

rollover data not combined with the new month data...

PS: using Live Prepaid Bonus28
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Yes can't switch other lines too keep prompting not available at moment
NagaK
post Oct 29 2024, 03:29 PM

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QUOTE(linkinstreet @ Oct 29 2024, 02:40 PM)
user posted image anybody else getting their quota updated by Celcom?
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This for old Celcom postpaid plan?
NagaK
post Oct 29 2024, 05:14 PM

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QUOTE(linkinstreet @ Oct 29 2024, 04:42 PM)
CelcomDigi Postpaid 80.

Edit: i just noticed that it's now 150GB. When I applied it when CelcomDigi first merged, it was only 90GB. Basically now I am getting 300GB but paying RM80.
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Seems after Maxis bumped up data now it's CD turn
NagaK
post Nov 10 2024, 11:43 PM

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Celcomdigi silently removes hotspot data from Postpaid 120 above 😏
NagaK
post Nov 12 2024, 04:54 PM

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QUOTE(fkinmeng @ Nov 11 2024, 03:33 PM)
does CD really limit the 5g speed for plans with essential speed?
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Mine with Advance 5G speed Celcomdigi Postpaid 120.
5G speed depends on coverage many area 5G has been slow down drastically example Bukit Tinggi Klang where 5G TnG also load slow in 5G if switched to 4G way faster in that area


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NagaK
post Nov 13 2024, 12:24 AM

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QUOTE(Nicknamed666 @ Nov 12 2024, 11:42 PM)
Is CelcomDigi better than Maxis now ? Anyone using both?
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I'm using both Digi and Maxis indoor coverage Digi way ahead... Maxis still lacks in indoors.. CD in my place can go upto 200mbps 4G+ indoors
NagaK
post Nov 13 2024, 08:18 PM

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QUOTE(Nicknamed666 @ Nov 13 2024, 10:49 AM)
How about outdoor coverage? Or just use 5G in outdoor? Which area are you in?
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5G indoor sucks always for I prefer 4G.
Outdoor both no issues. In 4G
NagaK
post Nov 14 2024, 09:48 PM

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QUOTE(jasontanky @ Nov 14 2024, 08:25 PM)
Indoor coverage wise is really area dependent. I'll rank in terms of speed based on my experience currently

IOI Mall Puchong
1. Maxis
2. CelcomDigi (Celcom used to be better than Maxis, but the recently integrated CelcomDigi both speed and signal wise a lot poorer)

IOI Mall Putrajaya
1. Digi (performance is way better when peak hour)
2. Maxis
3. Celcom (easily getting congested)

Pavilion Bukit Jalil
1. Celcom
2. Maxis
3. Digi (somehow not even have 4G+)

Sunway Pyramid
1. CelcomDigi
2. Maxis

SunwayGeo
1. CelcomDigi (Maxis no signal in the basement)

Bloomsvale OKR
1. Maxis (CelcomDigi no signal in carpark and ground floor)

Cannot say much about other shopping malls as I am not a frequent visitor
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Bukit Tinggi Mall Klang only mall gets indoor 5G coverage in 50% of area
1.CelcomDigi
2. Maxis

Central i-iCity (only in lift doesn't had coverage for all network)
1. Maxis
2. CelcomDigi

NSK Supermarket Klang
Simply sucks no coverage inside
Only get 1 bar in counter area


NagaK
post Nov 28 2024, 02:21 AM

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QUOTE(lolabunny123 @ Nov 27 2024, 09:31 PM)
First time seeing CelcomDigi as the LTE carrier name when testing on SpeedTest. Usually it’ll either show Celcom or Digi. My phone network still show as Digi.
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What phone mine still showing as Digi...
NagaK
post Nov 28 2024, 11:59 AM

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QUOTE(imkevin2022 @ Nov 28 2024, 11:58 AM)
Do you having problems to log in your my digi app?
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No issue
NagaK
post Nov 28 2024, 12:01 PM

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QUOTE(Epic_winner091 @ Nov 28 2024, 11:49 AM)
This is new

user posted image
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Maybe in your area network integration is ongoing..
Which area mine Klang still show as Digi but their UMB switched to *118# instead of 128 and 200

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