I'm sharing my perspective as a lawyer who has represented financial institutions in similar incidents. After such serious allegations, banks will most likely issue a cease and desist letter. The problem with writing long, emotional posts is that certain statements are bound to be defamatory in nature, which provides the bank's lawyers with the ammunition they need.

All banks in Malaysia are required to implement stringent security measures under BNM regulations. That's why nowadays most (if not all) banking apps cannot be used on rooted or jailbroken devices, and you need biometric verification to approve transactions above certain amounts. Biometric verification is much safer than OTP, which can be hijacked more easily through SIM swapping and other methods.

Some may ask: if biometric verification is so secure, how do such incidents still happen, especially with iPhone users (which many presume cannot be compromised - though this isn't 100% correct)? The criminals are very tech-savvy and masters of psychology, using social engineering to trick victims into clicking suspicious links, installing malicious applications, or compromising their devices without their knowledge.

Here's the reality about liability: if your device gets compromised due to your negligence, the bank is not and should not be liable for your losses. If you insist otherwise and the bank provides biometric verification (e.g., a photo of you approving the transaction), you'll be surprised that they can produce it - even though you don't recall doing so. Remember, the criminals tricked you and compromised your device.

I hope this brief insight helps people understand why going viral like this isn't advisable. Most importantly, be vigilant in protecting your device security.