They charged my RM900 deposit for my condo unit. However my actual monthly usage is just RM25 - RM30.

I managed to get them to reduce to RM100.

The Electricity Supply Act allows TNB to collect a deposit of (2) months of the customer’s estimated electricity usage. This amount is calculated based on the average 6 months of customer's electricity usage.

Just need to write a letter and send it via an email. Whole process takes a couple of weeks if you know what to do.

Required documents:

1. Deposit Reduction Request Letter
2. NRIC (must be crossed with "For TNB Purpose Only")
3. Bank Account Statement



This post has been edited by contestchris: Oct 6 2023, 02:05 PM

Can we have a sample letter please?

Why so little usage?

how did they refund the remaining RM800?

Updated above

Small 1.2k sqft unit.
Minimal aircond usage (around 5 to 20 hours cumulatively per month).
Using mostly 4* or 5* rated products and full LED lights (7w and 10w).

This post has been edited by contestchris: Oct 6 2023, 02:06 PM

Back into bank account.

I tot fix 500 for residential unit

Hmm I just check back.

One is Rm260++
One is RM550++
One is RM830++

All are condo and all are random amount with cents cents behind.

I got 2 unit both pay 500 spot , that why I pelik why got 900 pulak

It depends based on type of residential unit. The deposit amount is fixed upfront, but you can request to reduce it if you wish to once you have minimum 6 months of billing.

In my case, waste of money RM900 sitting there, when that's equivalent to some 3 years of my electricity usage. That's why I requested for a deposit reduction.

Mine also just a normal condo unit, was registered as a "Penthouse" by the developer with TNB and the deposit is same as bungalow > 1 storey i.e. RM900.



This post has been edited by contestchris: Oct 6 2023, 02:09 PM

Random cents due to interest at 2.5% p.a. accumulated over the years.

Thanks for the PSA! Moving to my subsale apartment soon with no air-cond, hopefully can get back some deposit from TNB.

my deposit for a condo about rm1k if not mistaken and i think it was due to wrongly categorized as commercial while mine is residential.

Eh TNB gives us interest for the deposit? Noice.

Yes mine also wrongly categorized as penthouse when it's just a basic condo unit.

Regardless of whether there's a wrong categorization or not, you are entitled to request for a reduction of deposit if the deposit is much higher than 2 months of actual usage, based on the following:

The Electricity Supply Act allows TNB to collect a deposit of (2) months of the customer’s estimated electricity usage. This amount is calculated based on the average 6 months of customer's electricity usage.

This post has been edited by contestchris: Oct 6 2023, 02:04 PM

Applies for both residential and commercial?

My commercial paid for 3phase deposit (around 2k if not mistaken), usage less than RM200 because small shop.

Yes, can.

The calculation of deposits for ordinary power customers in the commercial, industrial, agricultural and mining categories are fixed, based on the size and type of phase installed.

Reduction in Security Deposit Amount
If the average of two (2) months bill is less than the amount of security deposit paid, TNB will refund the excess deposit upon customer’s request. For example:

Security Deposit Paid RM10,000.00
Average Monthly Bill RM3,500.00
Average of two (2) months electricity used RM7,000.00
Amount credited to account (RM10,000–RM7,000) RM3,000.00

https://www.tnb.com.my/commercial-industria...y-tnb-account1/

This post has been edited by contestchris: Oct 6 2023, 04:40 PM

Will try requesting, many thanks

Send to any specific e-mail address or this will do? tnbcareline@tnb.com.my

Yes that's the email

I put in a request two months ago and TNB just called to say they can't reduce the deposit, it's fixed for residential title. They only might consider reducing it for commercial titles (e.g. serviced apartments).

Have to put away hundreds of ringgit with TNB until I die.

1) The TNB staff mentioned that many of my neighbors haven't changed to their name or paid the deposit yet. Would there be any consequences if I also don't change name or pay the deposit?

2) Do developers nowadays not apply for utility name change on behalf of their buyers anymore?

They're talking nonsense, it's right there on their website and I did it successfully.

Guess I'm just unlucky. My monthly bill is <RM50 too.

My monthly bill is ~RM25.

What's your deposit? By law they can only retain between 3 to 6 months deposit.

Sorry but may I ask how on earth do you manage such a minimal amount of usage!?

Do you have that erm, ahem, ‘magic meter’ installed?

Just checked mine is 2230. Don’t even remember paying

No, the secret is less than 10 hours of air-conditioning a month. And bath cold water whenever possible (plus it's healthier).

Ah, OK… it’s scarcely believable that such a low amount can be achieved, but I’m happy that you can do it!

it's possible with minimal air cond and water heater usage.

U single?

Whole day not at home?

Just curious ts , if your bank statement got thousand ringgit will they reject ?

My bill says my security deposit is RM1,462.08 for condo
Didn’t realize the odd amount until now.
Thanks TS

This post has been edited by N9484640: Jun 4 2024, 09:16 PM

It accrues interest at 5% p.a.

2.5%

if 5% ASM also kalah

where got such high interest ?

https://www.mytnb.com.my/residential/get-el...ecurity-deposit

it's only 2.5%

This post has been edited by ronnie: Jun 4 2024, 09:29 PM

My bad good sir. Thanks for correcting

I’m actually more interested in how the hell do you guys use so little electricity per month…. Yes yes, I know, no air con and cold showers but still, RM50 per month!?

My electricity bill averages SGD700 per month (landed property, zero subsidies, and there are some 6 toilets in the house, and we get charged a stupid toilet fee per toilet, amongst other ridiculous fees)…

not using airconds is main saver
not using water dispenser with hot/ice water tank another saver.
not using water heater is good choice
Having inverter A/C may be a myth

I really respect you guys man… last couple of months was a furnace and a half, everyday was like 38C, and you still did it without air conditioning

Does it apply to landed property as well?

Apparently it does.

thanks to my parents who never uses aircond also...

This is when having DC motors in all your appliances really pays off.

I've got two airconds at home, one is 1hp and the other is 1.5. Both airconds are on for 3-5 hours each night.

My fridge is 450-liter with a 5-star energy rating, and my washing machine too.

All my ceiling fans are equipped with DC motors. They were a bit pricey at RM500 but they're super windy and I don't need to use the aircond as much.

Work from home on most days and somehow manage to keep my bills under RM50. In the past two months, the bills did go up to RM70+ though due to the heatwave and I had to turn on the air cond in the afternoon between 2-5pm ish.

Edit: I always set the aircond to 27 degrees no matter how hot the weather is. I can tolerate the heat better than the cold. Keeping the ceiling fans and aircond filters clean is also important.

This post has been edited by lildocker: Jun 5 2024, 05:15 PM

Newer house = newer wiring = efficiency.
Not translate to save cost but your appliance draw power smoothly.
Also your item using 4/5 star could save a lot. also, water heater and kettle draw quite a huge power even little time. Those who have like coway etc can opt to switch off at night and on during day time

This post has been edited by iXora.ix: Jul 3 2024, 10:57 PM

Already 3 months wrote to TNB to request for reduction- no news at all