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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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idoloveyou
post Oct 5 2023, 02:13 PM

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QUOTE(TongCN @ Oct 5 2023, 02:11 PM)
Yea, i hope they dun reject me again when i go visit  sweat.gif
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bro maybe can try different tm point ? wish you good luck 👍
idoloveyou
post Oct 5 2023, 03:41 PM

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QUOTE(BenYeeHua @ Oct 5 2023, 03:33 PM)
Yes, and SWU 3.0 already speed upgraded, you are paying RM 119 for 500M.
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prior to 5 october means that after 5 october
starting 6 october , new sign up rm119 swu 3.0 will be 300mbps only and not entitled to speed bump 500mbps?
idoloveyou
post Oct 5 2023, 04:05 PM

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QUOTE(kucuboy @ Oct 5 2023, 04:02 PM)
Didn't need to go to TM Point. I chat with their cust service and managed to get SWU 3.0. RM119 forever, 300MB free upgrade to 500MB, 6 months bill waiver, free wifi mesh, and 600mins free calls per month forever. Used to pay RM139 for 300MB before this.
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woah seriously. unifi live chat?
everytime i chat them, they just replied with sorry sir u have to visit nearest tm point, we dont have the package info here. daheck ?
idoloveyou
post Oct 5 2023, 04:06 PM

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QUOTE(BenYeeHua @ Oct 5 2023, 04:04 PM)
So, latest news, SWU 3.0 RM 119 500M no need TM point, online CS are trained for handle it.

Still cry mom cry dad at TM POINT???
What are you waiting for, it might be limited slot, better sign up via online CS now!
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flood the live chat lets gooo
idoloveyou
post Oct 5 2023, 04:23 PM

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QUOTE(westlife @ Oct 5 2023, 04:21 PM)
icic. thanks.

but will it subsequently also upgraded to 1Gbps from 500Mbps?
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wah bro banyak tamak, but i hope so, Haha
idoloveyou
post Oct 5 2023, 04:28 PM

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QUOTE(crusher @ Oct 5 2023, 04:23 PM)
Live chat say cannot do swu. Need walk in. I just tried haha
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reconnect until you connect with higher pangkat agent i guess.
idoloveyou
post Oct 5 2023, 08:49 PM

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QUOTE(ahlong0180 @ Oct 5 2023, 08:44 PM)
Brought my friend to TM point Batu Lintang, Kuching earlier this afternoon to subscribe SWU 3.0 300Mbps.
Still RM119, free 6 months bill, permanent upgrade 500Mbps, only free 1 mesh router.
No upsell or anything, just say u want SWU and counter lady will intro you the plan.
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how come 1 router only?
idoloveyou
post Oct 5 2023, 11:25 PM

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really depends on the 1 who serve you.
my case went smoothly,
from enquiry to appointment settled within 15min

whole procedure
me: hi kak swu 3.0
counter: ok tau 500mbps 119 contract 2year?
counter: ok sekejap , booking ahad pagi ok?
me: ok
10mins later check received sms, open unifi app confirm appointment
me: ok tq kak dapat, terima kasih, baibai
idoloveyou
post Oct 5 2023, 11:35 PM

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QUOTE(dc89 @ Oct 5 2023, 11:31 PM)
Which tmpoint branch is it ? So efficient and “seng mok”
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tm point bukit Raja, my case is contract ended hence it went smoothly ya.
idoloveyou
post Oct 6 2023, 09:47 AM

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QUOTE(dc89 @ Oct 6 2023, 09:12 AM)
Haha broo…

Anyway i ask for swu3.0 she straight say out the full package details lol

Seems like alot of ppl register the same also
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Haha and yes all are LYN unifi united members.
idoloveyou
post Oct 6 2023, 11:47 AM

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QUOTE(JasonthegreatTWO @ Oct 6 2023, 11:35 AM)
4 calls to CS yesterday fail to get SWU.
Today went to TMPOINT USJ Taipan with appointment. I’m the first in queue although 9 people infront of me queuing for walk in. Got it done in 20mins. Converted to SWU 119 although I have contract 6 remaining till May 2024.
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congrats , good info 👏
idoloveyou
post Oct 6 2023, 01:37 PM

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looks like swu 3.0 300mbps (free 500mbps) gang (before 5oct) if speed downgrade to 300Mbps will have war with tm after 1 year.
sparta, assembly.
idoloveyou
post Oct 6 2023, 02:01 PM

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ok everyone , chilli down

there's 3 possible scenarios for rm119 swu3.0

1) for those signed up before 5 oct, gets permanent upgrade 500mbps while 5 oct and onwards speed reduced to 300mbps after 1year. 300mbps gang will war with tm.

2) everyone gets 500mbps permanent after 1 year, everyone happy.

3) everyone speed reduced to 300mbps after 1 year , here we are, all the swu3.0 users need to unite to fight against TM. 🤪

idoloveyou
post Oct 6 2023, 02:08 PM

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QUOTE(cyberic @ Oct 6 2023, 01:43 PM)
You questioning their T&C or SOP?  biggrin.gif
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t&c and sop stands for nothing when they put clause 2b in it . lol....

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idoloveyou
post Oct 6 2023, 02:47 PM

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QUOTE(limsiying @ Oct 6 2023, 02:35 PM)
Installation done! Switched to RM119 300Mbps.

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bro u get 300mbps or 500mbps?
idoloveyou
post Oct 6 2023, 03:01 PM

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QUOTE(cristiano7mu @ Oct 6 2023, 02:57 PM)
Currently I'm on 129-300mbps with 11 months contract to go.

Tried to change to swu3 - 119 at uptown but the kakak keep trying to sell rm39 mobile plan to entitle for 6 months waiver. I insisted don't want any additional plans, only swu 3.0.

In the end, she said I'm still under contract so can't change to other plan.

Anyone will long contact to go managed to change to swu 3.0?
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wah , you should accept her offer, the rm39 is considered "saling membantu"

apply give one time rm39, then can cancel.
you just wasted your chance...

alot ppl here with contract not even being offered swu3.0 and got kicked back immediately

This post has been edited by idoloveyou: Oct 6 2023, 03:04 PM
idoloveyou
post Oct 6 2023, 03:01 PM

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wrong post

This post has been edited by idoloveyou: Oct 6 2023, 03:02 PM
idoloveyou
post Oct 6 2023, 09:31 PM

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QUOTE(hjh87 @ Oct 6 2023, 09:26 PM)
Hey guys, what's the average timeframe for a technician to confirm the installation date for order SWU3.0 RM119 placed on October 4th? My appointment was initially scheduled for the 5th, but I never received any confirmation, so the day passed, and the appointment was automatically postponed according to the Progress Updates. However, yesterday, I received a blank TM Service Acceptance Form in my email. Has anyone else experienced this? Would you mind sharing what your next course of action?

I tried to talk to Maya Chat, but the queue isn't moving at all.
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do you press confirm appointment at unifi portal?
idoloveyou
post Oct 7 2023, 12:07 PM

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Hi Guys,
SWU 3.0, 300mbps( upgrade 500mbps) rm119 i would like to confirm.

free device is 2x Mesh Wifi Router Right?
not include ONU ?

This post has been edited by idoloveyou: Oct 7 2023, 12:08 PM
idoloveyou
post Oct 7 2023, 03:20 PM

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okay guys, quick update

rm119 - swu3.0 (contract ended) (tm point bukit raja)
apply for one time rm39 postpaid as well, will terminate right after, lazy to negotiate with the counter, I just wanted to get the thing done asap.

apply on 5 October, installation on 7 October.

300mbps boosted to 500mbps (asked the technician guy and he said it is 6 month boost, but I guess he himself also not sure what is going on inside tm, so can disregard this).

free 2 mesh wifi 6 dlink , no onu changes even i said my onu is 7years old. he said have to initiate another ticket sad.gif

plan name changed to swu3.0 in apps immediately when they done with the installation.

what interesting is, i still get the upgrade notice, and it still says I am still eligible to speed upgrade , either 500mbps permanent, or like what the bet club says, glitch 500mbps or 1gbps.. lol...

so I guess, everyone, don't miss this golden chance if your contract have ended, or even not ended, no harm trying at tm point.
good luck!!



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