QUOTE(dennisgoh @ Sep 25 2023, 02:17 PM)
I proposed solution of simple full refund and then seller arrange logistic company to pick up the good from me. This is common and simple process, I've returned goods to other seller before with this method. Seller says he can't trust me. I guess he has issue of trusting people including his customer. And after sending his customer two bottles of whisky with invalid setem cukai, he must be thinking very easy for me to trust him.
Instead, seller proposed two solutions below:
1.Seller will try to reopen the CLOSED dispute on Shopee platform and settle there.
2.Seller will send his people to meet me to settle.
I rejected both proposal above. First I doubt the dispute can be reopened and second I don't trust Shopee agent anymore.
And I don't think meeting his people is necessary and I don't know what could be his intention.
dont stubborn for no reason lah u shouldve just accept the second solution, easy also fair for you and the seller
first you doubt dispute can be reopened, second u dont trust shopee agent, third you dont think meeting his people is necessary, fourth u say seller got trust issue, then apa lu mau? youre just one of the hundred or maybe thousand of buyers to seller, he has the reason to not trust a random buyer like you, but as hes willing to send his people to meet you to solve the problem why u act up n reject? his people couldve just come and verify if the whiskey is bought from their store and simply take back the item then refund you on the spot, isnt this what u want? and if thats not the case, then u can also just reject and take back the item
also a kind reminder here, do not open that 2 bottle of whiskey if u insist to proceed to return and refund, once opened, unless/even u got 100% proof that its fake, they hv every right to reject ur request with legitimacy
i do agree with u liqour sold by a reputable seller or big company should not hv such problem where the setem cukai qr is invalid, nothing wrong to suspect if the item is authentic or fake or not if this happens, but its also true like what other forumer here said valid setem cukai doesnt mean 100% authentic