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 Be careful of Shopee Mall eLuenHeng, Invalid Setem Cukai

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netflix2019
post Sep 25 2023, 02:59 PM

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i bought cordon bleu from shopee. But it's the authorized distributor la. Pernord ricard or something cannot remember. that time during MCO super desperate nothing to do drink drink drink and so many fake cordon bleu in the market.
TSdennisgoh
post Sep 25 2023, 03:05 PM

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QUOTE(netflix2019 @ Sep 25 2023, 02:59 PM)
i bought cordon bleu from shopee. But it's the authorized distributor la. Pernord ricard or something cannot remember. that time during MCO super desperate nothing to do drink drink drink and so many fake cordon bleu in the market.
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Ya, they have all the tools and material to make fake liquor looks authentic. Have to be careful.

Cordon bleu has unique code under the cap, right? I buy from Shopee Mall Pernord ricard too, so far no issue at all.
Avangelice
post Sep 25 2023, 03:24 PM

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QUOTE(dennisgoh @ Sep 25 2023, 02:54 PM)
Thanks for your suggestion. I also think about shop could be cheaper and might need to survey more at physical shops.
But I recently bought Dewar's 12 for RM183.99, and Lagavulin 8 for RM253.66 from Shopee.
Around what price you can get these two whisky?
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Sorry bro you gotta ask another whiskey drinker. I haven't touched anything since my wife got cancer so I'm staying off as a sign of solidarity.
GiganticBird
post Sep 25 2023, 03:45 PM

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QUOTE(dennisgoh @ Sep 25 2023, 02:17 PM)
I proposed solution of simple full refund and then seller arrange logistic company to pick up the good from me. This is common and simple process, I've returned goods to other seller before with this method. Seller says he can't trust me. I guess he has issue of trusting people including his customer. And after sending his customer two bottles of whisky with invalid setem cukai, he must be thinking very easy for me to trust him.

Instead, seller proposed two solutions below:
1.Seller will try to reopen the CLOSED dispute on Shopee platform and settle there.
2.Seller will send his people to meet me to settle.

I rejected both proposal above. First I doubt the dispute can be reopened and second I don't trust Shopee agent anymore.
And I don't think meeting his people is necessary and I don't know what could be his intention.
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dont stubborn for no reason lah u shouldve just accept the second solution, easy also fair for you and the seller

first you doubt dispute can be reopened, second u dont trust shopee agent, third you dont think meeting his people is necessary, fourth u say seller got trust issue, then apa lu mau? youre just one of the hundred or maybe thousand of buyers to seller, he has the reason to not trust a random buyer like you, but as hes willing to send his people to meet you to solve the problem why u act up n reject? his people couldve just come and verify if the whiskey is bought from their store and simply take back the item then refund you on the spot, isnt this what u want? and if thats not the case, then u can also just reject and take back the item

also a kind reminder here, do not open that 2 bottle of whiskey if u insist to proceed to return and refund, once opened, unless/even u got 100% proof that its fake, they hv every right to reject ur request with legitimacy

i do agree with u liqour sold by a reputable seller or big company should not hv such problem where the setem cukai qr is invalid, nothing wrong to suspect if the item is authentic or fake or not if this happens, but its also true like what other forumer here said valid setem cukai doesnt mean 100% authentic
TSdennisgoh
post Sep 26 2023, 06:58 AM

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QUOTE(Avangelice @ Sep 25 2023, 03:24 PM)
Sorry bro you gotta ask another whiskey drinker. I haven't touched anything since my wife got cancer so I'm staying off as a sign of solidarity.
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Hope your wife is getting better and best of care.
TSdennisgoh
post Sep 26 2023, 07:08 AM

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QUOTE(GiganticBird @ Sep 25 2023, 03:45 PM)
dont stubborn for no reason lah u shouldve just accept the second solution, easy also fair for you and the seller

first you doubt dispute can be reopened, second u dont trust shopee agent, third you dont think meeting his people is necessary, fourth u say seller got trust issue, then apa lu mau? youre just one of the hundred or maybe thousand of buyers to seller, he has the reason to not trust a random buyer like you, but as hes willing to send his people to meet you to solve the problem why u act up n reject? his people couldve just come and verify if the whiskey is bought from their store and simply take back the item then refund you on the spot, isnt this what u want? and if thats not the case, then u can also just reject and take back the item

also a kind reminder here, do not open that 2 bottle of whiskey if u insist to proceed to return and refund, once opened, unless/even u got 100% proof that its fake, they hv every right to reject ur request with legitimacy

i do agree with u liqour sold by a reputable seller or big company should not hv such problem where the setem cukai qr is invalid, nothing wrong to suspect if the item is authentic or fake or not if this happens, but its also true like what other forumer here said valid setem cukai doesnt mean 100% authentic
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Thanks for your advise. Maybe you've not gone through the dispute with this seller.

This seller is giving me a lot of excuses and don't really shows me real evidence that the whisky are authentic.
And his proposed solution don't really guarantee a refund. He doesn't really shows any regret that he has caused so much trouble because his company doesn't handle setem cukai properly.
So why I've to follow his way of so called settle it face to face which is unnecessary.
TSdennisgoh
post Sep 29 2023, 09:50 AM

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Seller still refuses to refund.
Be very careful with counterfeits liquor seller. Definitely don't buy from their website. And sometimes even Shopee can't protect buyer because sellers might show Shopee agent some past record of import.

iGamer
post Sep 29 2023, 10:04 AM

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QUOTE(dennisgoh @ Sep 29 2023, 09:50 AM)
Seller still refuses to refund.
Be very careful with counterfeits liquor seller. Definitely don't buy from their website. And sometimes even Shopee can't protect buyer  because sellers might show Shopee agent some past record of import.
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Want better buyer protection, buy from Lapsada instead of Shitpee
ShadowR1
post Sep 29 2023, 01:46 PM

Im still HeRe ...
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Wua, still blum settle ah ?
TSdennisgoh
post Oct 1 2023, 11:53 AM

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QUOTE(ShadowR1 @ Sep 29 2023, 01:46 PM)
Wua, still blum settle ah ?
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Belum settled. Seller stop all communication since 21st September. He pretended to discuss only.
He sent me suspiciously counterfeit whiskies and got my money and dare to say he can't trust me.
TSdennisgoh
post Oct 5 2023, 08:46 PM

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10.10 coming soon.
Whisky price has gone up a lot.
TSdennisgoh
post Oct 9 2023, 01:56 PM

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Seller has a website https://eluenheng.luenheng.com/
Be very careful when dealing with this seller.
A lot of fake liquor in our market.
TSdennisgoh
post Oct 14 2023, 07:35 AM

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I bought 5 bottles of whisky from other sellers this 10.10, totally no issues.
Be careful of eLuenHeng mall, their whisky have invalid setem cukai.
TSdennisgoh
post Nov 1 2023, 10:16 AM

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11.11 is coming, be careful not to buy fake whisky.
A lot of fake whisky in our market.
TSdennisgoh
post Nov 10 2023, 12:32 PM

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Tomorrow is 11.11, I can't wait to order liquor again.
But be careful not to buy fake liquor in the market.

Recently I bought Chivas 18 and Ballantine's 17. Will get Port Charlotte 10 soon.
bigduck
post Nov 10 2023, 12:34 PM

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kek
robotking123
post Nov 10 2023, 12:35 PM

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Shoppe support here, TS is wrong, seller is right, case closed
TSdennisgoh
post Nov 10 2023, 12:37 PM

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QUOTE(robotking123 @ Nov 10 2023, 12:35 PM)
Shoppe support here, TS is wrong, seller is right, case closed
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Why you support fake liquor? You like fake liquor?
bigwolf
post Nov 10 2023, 12:41 PM

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Wahlau, spam own thread for months. Ts really butthurt with luenheng laugh.gif
St0rmFury
post Nov 10 2023, 12:49 PM

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Any update ah?

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