when ordering is done through ordering apps
food is served via robot
payment is done in ordering apps.
taukeh soh is sitting on the counter like mascott.

Sometimes I don't understand this spesies
God make you with intelligence and capable to make decision
and yet......
asking society with ID10T question

Robot tak kan free?
Ordering apps tak kan free?
Shop rental tak kan free?
Food and ingredients tak kan free?

u paid for the system n robot?

dont like then masak2 sindili kat lumah lor

no problem if they really share the money with the staff

some restaurants split the service charge among the staffs as incentive/reward.
so... please pay and help ppl

go ahead,.. see business will drop or not ???

Isn't all that part of biz operating cost and should be taken into consideration when fixing the price?

10% for robot maintenence fee, #whitewashed

service charge is to be paid to employee. not robot or system

(b) Service charge is a remuneration to the employees payable in cash for work done under a contract of service. Hence, it does not fall within the definition of 'basic wages' under NWCCA and Section 2 of Employment Act 1955.

Agreed! Example kopitiam restaurant like Memories Taste in Puchong charges 10% Service Tax on top of 6% SST. Their menu prices still okay ish but with the additional tax is just too much.

so why charge service charge when system and robot are not employee?
do they pay epf and socso to the robot and system?

they pay subscription and robot maintenance fee

idiot macam kau yg tak pandai jawab ke?

that is under operation cost. not employee.
Custom already clearly state that service charge is only paid to employee directly and no other purpose.

Dont want pay ma don't go. susah sangat ke nak decide?

My friend work as accountant, confirm 99% service tax never given to staff.

Some boss even own the counter tips jar.

The 10% is service charge and not service tax which is collected by the restaurant and it's supposed to be tips for the waiters/waitresses.

The 6% SST is the service tax collected by government.

This post has been edited by 30624770: Jun 14 2023, 09:53 AM

service tax =/= service charge
service tax paid to gov, service charge paid to employee