Driver already showing shit behaviour, still got time and energy to cabar? She already said so late and alone at office, and she still needs to take LRT. Solo female at 11pm in KL not exactly the safest situation.
Think about safety 1st than the RM 3 and ego la.

I rather argue with Grab CS in the safety and comfort of my home while I pangsai or watering my goldfish. Not at 11pm in the middle of dunno where.

If you are not in the wrong and get insulted, i bet you also won’t want to cxl out of principle. Yes can appeal to grab to get reimburse but in her pov why should she go to that trouble? By viral like this she can get more traction

nope.

people rent through agent, speedhome, still discriminate.

its okay to discriminate others in malaysia .

first day here?

How does the Grab driver know the passenger is an Indian woman ? I thought they won't know the person (race, gender, foreigner / local) until they pick them up ? Sorry lah, I seldom take Grab so that's why I'm asking here

She did go to the trouble to report to grab, then call her sis. Instead of pressing cancel.

I'd rather do this:
>Cancel, book another ride
>Reach home, complain to grab for reimbursement + viral

I dunno bout her but I think about my safety 1st and foremost. Principles won't guarantee your safety and well being in certain situations.

She did complain she's all alone in the office foyer and probably worried/scared.

People like this should t be in the service industry

Its like pilot saying won’t fly if passenger drink

the thing about passenger cxl is...sometimes the app makes you wait even longer for the next ride. cxl too many times and it even give you timeout

Oh so it takes into account the cancellation frequency. Affects passenger ratings also?

I hardly take Grab and never cancelled after their 2019 policy changes. So just asking to see why so hard to cancel.

My god. How dumb can u get. Is the owner working for agent or speedhome?

He is working for himself. Up to him la he want to rent to who. He has the power to discriminate.

U grab driver working for Grab of cuz u cant discriminate, unless u tell me you have been picking customers up illegally

His car, his rules.

U won't allow 4 sweating bangalas to sit in your car too right?

There are a lot of people quickly find out that doing grab is a service industry that they are not cut out for. after all many people not used to serving people as their customer.

especially during peak period like 10pm-11pm in the city, if you cancel your ride, the app will downgrade your priority to the back of the line. maybe another half hr to get a ride.

Makes sense and seems fair.

But wtf 10-11pm weekday is peak in KL? OT culture stronk

Kesian the banglas man

Shopping mall closing time

isnt that the same logic they use? go rent your house to bangalas, indians, rohingyas if you dont support my discrimination.

Biasa la Malaysians. I do can, ppl do to me kenot.

That is...bad

Of course his car his rules. But he is using his own car to work for Grab. Dont like? Then go open your own ehailing company .

Dont like 4 sweating bangalas to sit in ur car? Then dont do grab bodo!

Your boss pay you salary , can u choose what work to do and what work not to do?

If u are my employee, u long time kena sack d

This post has been edited by sexysarah1992: May 5 2023, 08:28 PM

Exactly, if u wanna pick and choose your customers, my as well dont do Grab.