after 3 days no public statement & now only public announcement? Sorry, it's an unacceptable response. It should be same day & not hiding till end of day 3.
There are fews loopholes here
1. i dont think it is related to updating as only impacted android phones - the majority cannot access it. Must be smart to trigger an attack on 1 Dec
2. Even iphone can access but withdrawal sucessful/failure, money is deducted, and never reaches destination. Now i think everyone having same nightmare as i'm when using rize
a) transfer money - succesful . Need to immediately go to another bank to verify money has deposit. [ my experience- money no arrive]
b) transfer money - failed. after few hour/immediate money got deducted. so consider missing
c) error timeout when transfer from pocket to saving but money able to transfered to main acc. [ this is so scarely as aftraid money missing even on same account]. Several update or maintenance , yet problem still persist.
d) 5% or 4% interest- they can keep it as losing money on bank is unacceptable. Now i am so scared to do any transaction using rize

3. This is not 1st month incident. Last month had the same issue but few people. Now it is thousand people
4. How many people suffer from this incident? Bank suppose to provide a reliable system and accessible when needed. However, on the 1st, everyone wants to pay cc, house loan, car loan, debt and other transactions.
5. Test rm 1 withdrawal.... mean it is not a trusted system. even rm1 successful, it failed when transfer large amount. (no guaranteed)
6. keep getting notification error ignore on app since last month. Where got any bank keep give error notification?

Only those impacted understand the feeling...But i will not use this bank forever even got any great promotion in future. Now just pray recover back missing money. It is just a 1st nightmare journey [if get back the money, if not nightmare continue]

-voice from frustrated user--- xoxo

This post has been edited by ericlaiys: Dec 3 2023, 06:07 PM

so big issue yet lowyat or soyacincau no news reported it. sound fishy???

they use our money as investment. gain more higher then pass u as interest

so today none of the money can transfer? those failed transfer got missing money again?
i still did not receive my missing money

same me too. lost on 1 dec - morning

i been doing that since day1 & everyday...keeping all history. so i can file full complain on day15 to bank negara. not a single reply on this case. however they replied my other case[intereset credit issue]

This post has been edited by ericlaiys: Dec 4 2023, 11:18 AM

gxbank

Finally, one media posted
https://www.lowyat.net/2023/312133/rize-service-disruption/

how u become -?

u deposit???? most people having issue on withdrawal problem. but you deposit on that day? wow...brave men.

latest incident from rize. your bank balance in rize can go negative (mean u need to pay back). this is latest problem complained by people on fb on normalizing account activities.

This post has been edited by ericlaiys: Dec 5 2023, 08:54 AM

this prove that they go all account rather than focus on those reported???? you are lucky got rm1. some people got negative in their balance.

may be park under ctay...he got more money.
at least u got your money. mine still missing

This post has been edited by ericlaiys: Dec 5 2023, 09:06 AM

that is coz duplicate & same amount.

latest tsunami from rize. now everyone at FB bombarded..a lot of account become negative (overdraft)

brace for an impact

me

at least u got 2/3 rather than us (zero)

they gave empty promise. u see what they will post tomorrow

dont forget, also new case open for those account with negative (overdraft) issue

so lucky, day 6 - my money still missing.

This post has been edited by ericlaiys: Dec 6 2023, 08:39 AM