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Digital bank Rize, By Al Rajhi Bank
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nexona88
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Oct 25 2023, 06:13 PM
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QUOTE(sjz @ Oct 25 2023, 04:56 PM) actually to put $$, Rize should be should be considered safer than other platform like V platform in view of Al-Rajhi a proper bank with very strong foothold in Arab . but their apps bug is the main and major problem. Agreed... It's kinda safe place with all the protection in place... The apps that sucks the most... And most worries if when emergency, but apps down.... Really GG situation
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nexona88
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Oct 28 2023, 11:20 AM
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QUOTE(CyberKewl @ Oct 28 2023, 09:23 AM) managed to deregister & deactivate and reactivate after few more tries and successfully transfer in..not sure if issue was on rize side or duitnow in the 1st place Maybank got some issues today.... Kinda buggy since early morning.... Probably because system overload (thanks to salaries ins & others transactions done in big amounts)....
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nexona88
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Oct 28 2023, 05:51 PM
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QUOTE(CyberKewl @ Oct 28 2023, 03:26 PM) wasnt expecting maybank to have the issue but i think its more on duitnow / rize because when i tried this morning (early morning like 7am) wasnt working well then later on its better..or perhaps general banking systems have issues due to salaries etc. Rize time to time got issues too... But today is not... As far I know...
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nexona88
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Nov 3 2023, 09:54 AM
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QUOTE(woowoo1 @ Nov 3 2023, 07:43 AM) I must say this is the most unstable banking app I have come across. Like some people here just 2 months back didnt receive contractual rate and this month did not receive interest for the month. Their it and vendor doing this app shld be sacked. If by tmrw I don't receive the interest it is best I write to bnm so that they can take this issue seriously Agreed... Some says Tiger & Sotong is worse apps... Well they not use Rize yet to understand what is sucks & unstable is 😁 Want to say still new... Cannot also... Already quite long they operated... They should by now learn the mistake done....
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nexona88
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Nov 3 2023, 02:17 PM
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QUOTE(!@#$%^ @ Nov 3 2023, 01:20 PM) my missing duitnow refunded at last after reporting to bnm. even then rize refuse to email or call to follow up. so sombong. Don't know what's is wrong with them... Seriously... The apps issues is the same... Then what others mentioned... Missing here & there.... CS also depends... See luck how.... Sometimes okay they responded to our questions... Something just being silent
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nexona88
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Nov 4 2023, 02:07 PM
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QUOTE(virtualgay @ Nov 4 2023, 11:49 AM) Give them a call then suddenly you will get an email say will need to 3 to 5 work days to look into this matter hahahah Standard email by them 😏
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nexona88
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Nov 6 2023, 08:10 AM
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QUOTE(bokbokchai @ Nov 6 2023, 08:00 AM) What hour did you called? I called at 7.48am and they let me listen to waiting music on phone for 7mins then ended my call with automated voice stating high call traffic. 😅 Totally unhappy with the service. Why call so early... Around 10am only they would be at maximum energy... Monday to Friday 😜 Don't know why... Feel like they took up those same standard people with government department 😏😔
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nexona88
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Nov 8 2023, 09:17 AM
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QUOTE(ericlaiys @ Nov 8 2023, 07:51 AM) today rize down? failed to transfer money out via mobile number and account number? Time to time got issues... Just try in few hours time or next day... Don't bother calling their CS... Kinda hopeless
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nexona88
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Nov 8 2023, 08:21 PM
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QUOTE(Optizorb @ Nov 8 2023, 06:23 PM) just made transfer out of 5k+ from rize, money deducted, but not reflected in transaction history.. luckily did receive the money in receiving bank. rize playing some dangerous games yea  Well.. Like many said previously.. It's lots of bugs & unstable... Don't dump everything $$$ into Rize... Spread it out to others like KDI or Versa... Emergency time, we don't know what issues Rize would pop ups @ create havoc 😁 We
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nexona88
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Nov 9 2023, 10:33 AM
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QUOTE(ronnie @ Nov 9 2023, 07:42 AM) After last night's maintenance, still no see my OCT 2023 Profit from RIZE... apa dah jadi ???!?!?! Biggest bug from them ever 😁 Missed your account payment 😕
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nexona88
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Nov 10 2023, 03:46 PM
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QUOTE(ronnie @ Nov 10 2023, 12:26 PM) i received the OCT 2023 Profit credited on 8/11/2023, 23:59:59 After so long... Now only getting yours.... Really problem with this Rize... Transfer big amount also like "blocked"... They called & confirm with you only can complete the transaction....
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nexona88
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Nov 10 2023, 05:59 PM
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QUOTE(ronnie @ Nov 10 2023, 04:45 PM) it's like Ponzi scam.... hahahaha need fresh funds to pay old investors haahha Delay big payout. Delay profits all red flags if it's an investment scheme But it's backed by well known financial group... Not any small fish guy from nowhere 😁
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nexona88
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Nov 10 2023, 08:05 PM
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QUOTE(ronnie @ Nov 10 2023, 06:05 PM) and also PIDM backed... so it;s pretty safe in that sense..just saying Yeah... Got PIDM is additional protection 😁
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nexona88
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Nov 10 2023, 08:16 PM
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QUOTE(virulence @ Nov 10 2023, 08:14 PM) I'd have to do RM5k transfers x10 and still get blocked on the 3rd transaction. I decided to pay 50 cents for one max transaction  They know all the "loopholes"... Cannot outsmart them 😏😆
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nexona88
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Nov 10 2023, 10:15 PM
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QUOTE(virtualgay @ Nov 10 2023, 08:46 PM) i only paid 50 cents once as i never withdraw more than 5k and my account rarely hits 10k in total is like my salary account, money come in then money go out with little left overs then masuk EPF I think they monitor those having unusual activity account... Like too much transaction in short periods.... Or those with big amount involved... They being too sensitive & higher level of security vs those banks....
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nexona88
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Nov 12 2023, 09:25 AM
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QUOTE(ASoulNamedLeo @ Nov 12 2023, 12:55 AM) Previously my OCBC 360 account, I also encountered late payout of interest from OCBC before (like 1 time every 3 years). Since I already had experienced from OCBC, and Rize late interest payout is acceptable as long as it can be resolved by month end (since my Ocbc late interest payout problem settlement date was 24th last time) But if by month end not yet resolved, it unfortunately probably langgar their T&Cs, and in turn false marketing, in turn I probably have to report to BNM and let them whack al-rajhi to wake up. Huh... OCBC also like this.... That's quite unfortunate 😔 Seriously didn't expect them to create issues too... Well known & operated Singapore bank.... If DBS, then I can understand... So much issues faced... Always got something up from time to time 😁 Yes. If too much delay Better to report... At least the authority knows what's going on
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nexona88
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Nov 12 2023, 10:56 AM
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QUOTE(BWassup @ Nov 12 2023, 10:48 AM) DBS Bank in Singapore has operational issues? Singapore authority MAS is quite strict, still haven't got DSB to resolve them? Still got issues with the bank... MAS quite strict??? Lolz... Not like the old days... Since it's like Temasek link... U know the drills.... From time to time... Got offline or system crash... Something like happen in Malaysia too... And like Rize... Missing $$$... Pity those only have account with them... Cannot access the $$$.... In case of emergency... That's why many ask to have other bank account as backup 🙏
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nexona88
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Nov 15 2023, 09:53 AM
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No one forced to use Rize
It's all individual choice
U don't feel safe with them... Don't keep money with them.
Simple as that....
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nexona88
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Nov 16 2023, 10:46 AM
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QUOTE(ASoulNamedLeo @ Nov 15 2023, 07:07 PM) I haven't received neither the October profit nor an email, and I contacted them on 1 Nov already with my case number still under investigation.. Wonder if there are still other forummers like me Just report to BNM This post has been edited by nexona88: Nov 16 2023, 10:46 AM
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nexona88
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Nov 16 2023, 06:39 PM
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QUOTE(eeeglow24 @ Nov 16 2023, 06:21 PM) After calling them at 11.30PM last night somehow they credit the profit at 1159PM. Surprisingly I have not quote them any of my case ref no.during the call, just normal venting the frustration ask for a nudge. Just that after the call I shoot another email to recap what we discuss during the call. Thanks Rize CS quite efficient. First report to them via email was made on 2nd Nov btw. Don't think they so efficient like this 😁 Probably your report on Nov 2 that they look after... Just that they did at the same night as your call to CS 😔
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