if so much are planning to theaten for termination... i suggest you really do it in a group... acting alone will never make them realize they are losing valueble customers... and you will need to get a big enough group to do this successfully...

get your facts, supporting data and arguments right.. worst case, present it to some consumer council.. and ask for a termination without a clause...complaints at this point has no use..unless you want to stay with maxis wbb... so make up your mind for once and for all... decide if you are to terminate or continue staying...

you'll want to use the limited reasons you have now for a clear termination... the later and the more this reasons are used... it will become un-acceptable to them and they will find ways to overcome this... so if you do wish to terminate... form a real group push forward with it and make it real... it won't be so easy to terminate in the near future...you know maxis will just ignore the existence of all our rants here right?...jus my 2 cents

This post has been edited by butthead: Mar 21 2008, 11:45 AM

if it is wireless it'll suck... it's the question of sooner or later...all of this wireless providers has already stated quota limitations on their throughput in their rules and regulations... they'll soon need to limit the users if they find that they can't take the load and complaints come pilling in.. if you know about it... no point discussing on which wireless provider to choose next...you are basically just looking at another trap which is just waiting to be activated...

if you hate maxis.. the only alternative left is back to TM... using physical landlines..that's they way i see it...

3 choices
1) live with maxis
2) go back to TM (complains on p2p speed will continue)
3) live without internet

this happens with every single new ISP lar.. face it... you don't remember all the problems you had with TM when it started way back when there is no unlimited plans?... when you pay as you use?

if you want to argue about interpretation of the terms they use.. i think i give up... each person has their own interpretation (i believe)...

let me explain my side of my own thinking... let's say they have 10 x 155mbps backbone initially thinking to service 1500 subscribers.. this will give them 1mbps each right on average? uncapped and unlimited assuming with some to spare...(you are happy with 1mbps i assume as an example)... couple months down the road..user registration blooms beyond their expected sign-ups.. of course this 1.5gbps will not become enough to serve everyone... they will have a though time to upgrade in time, request for budgets and the usual hoo-has in big organizations... and then comes along the few jokers who called up to complain just because they can't download their illegal MP3s at full 3.6mbps together with the usual bloke who did really suffer the real slow down because of some technical problem... so who do they know really deserves the bandwidth??? they dun come to your house and watch your surfing habits.. so to be fair... just cap everyone lar...whether you are his friend, mother, father, datuk or tan sri.... fact is, they are partly forced into this because of us (yes we have to take responsibility making some false and irrelevant and unnecessary reports)...

arguments and complaints are still being made to tmnet streamyx no mather how much they improve...how much speed they give users...i am sure 80% of us are downloaders and leechers who are straining our connections at full strength any possible time of the day... i know you have the right to do that.. just that they are not quite ready allow you to do so... and i don't think they will never looking at how steamyx is now...

i know i sound like i am on maxis side... i know i have my complaints as well in earlier posts... but recently they have just given me answers to my questions which they could not answer for months... i am not saying this much on behalf of them nor do i get any benefits in doing so...

my view...give them a couple of months to resolve this problem and hopefully they give you some rebates or discounts in the end.. either that.. terminate lar if you dun like...frankly it might help some of us who wish to continue to get better service cos you guys contribute to scaring them into performing emergency fixup to their services...call me sellfish...i dun care...

i don't know much about this IM thingy cos i am not much of an IM guy... frankly you know how fast the HSDPA connection drops back to UMTS nowadays right... i felt it was a bit faster at some point, even though connection does not break and IP does not change.. sometimes you just experience that short gap that a web page does not reload.. if you read earlier pages you would have know this problem exists and especially with ASP pages like banking transactions which sometimes poses some big problems as all details filled in are lost...

i experimented and found out that if i have my IM in the background running idle with nothing else using the internet connnection.. just sometimes, when it switches to UMTS and back will cause it to disconnect... even my VPN back to my office just breaks off sometimes when i leave it idle and it goes back to UMTS... frustrating but is a fact.... no point for me to complain about this... cos i think i understand the reason behind this..

anyways... i think i should stop voicing my opinions as i look more and more like a maxis spokes person.. personally ... i will give them another 3 to 6 months to improve and if they do not.. my next flood of complains or termination will go to them... meanwhile i will just utilized 100% of what they give me.. i am paying RM78 for it anyways... dun tell me my throttled 256kbps for 2/3 of the month is straining maxis network..

hmmm... wat package are you on?

i am RM78 package and my 1st month was RM57.xx... yours should not be VAS... i did not get charged for that neither should it be a 5% govt. tax... can't remember as i dun have the actual bill in hand.. the actual bill has more details compared to the online ones...

ermm... frankly i dunno... you made any calls using your home voice plan?

here is my first month...

Registration 50.00
Monthly Charges 69.00 (prorated charge on advance package and homevoice since i started mid first week rm57.87 + rm11.13)
VAS 0.00
Usage Charges 0.00
Advantage Savings 0.00
Other Charges & Credit 100.00 (activation charges)
Discount & Rebates -61.13 (minus registration rm50.00 and also home voice rm11.13)
total up to here is 157.87

service tax (5% ) 0.00
minus balance brought forward 100.00 (deposit during reg)

current charges 57.87

my 2nd bill

monthly charges 93.00
discount & rebates -15.00 (minus homevoice plan, free period)

total 78.00

my bill has no problem... it must have been something extra you have... i have my bill sent to me (physically).. no VAS charges...i pay what i subscribed to every month not even tax...

have you tried calling customer service to clarify things up?...can you list the details of your bill so we can have a look... so we can have more prove to help all our buddies here who wants to teminate...

the online invoice have less details than the ones they send you...i am on the RM78 package... maybe they haven't start conning me yet....

This post has been edited by butthead: Mar 21 2008, 09:21 PM