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No water flowing in piping before meter
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mini orchard
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 Jan 12 2023, 01:56 PM
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QUOTE(sehazey @ Jan 12 2023, 01:15 PM) Update: I made enquiry to Syabas about the problem but still get the same response that I need to get a plumber to check the incoming pipe before meter. Is it because my account status not active (no meter installation) that Syabas delegate the responsibility to house owner although i paid rm162 for meter installation? The cost for the repair of the piping before meter cost >rm1.5k. Should i complain to SPAN? I think Syabas treat your case as 'new' installation, similar to a new project where the developer responsibility to make the connection from the main supply line. |
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mini orchard
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Jan 12 2023, 03:38 PM
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QUOTE(sehazey @ Jan 12 2023, 02:20 PM) I understand the responsibility of house owner to build the connection from main supply if there's no existing connection paip before & the house is built on your own land. But for this case, the existing connection paip to meter is rusty and is part of a 'taman' area. Repair work may involve digging roadside too. Like others, i thought it is SYABAS responsibility to fix any faulty related to piping before meter. 🫤 Syabas look from the point that you dont have an agreement or account with them, so they are not responsible to maintain the pipe, albeit there is an existing pipe. If the property is new or a 'new' connection application, is the developer's or owner cost to connect the pipe. This post has been edited by mini orchard: Jan 12 2023, 06:00 PM |
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mini orchard
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Jan 13 2023, 09:27 AM
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QUOTE(lowyat101 @ Jan 13 2023, 09:23 AM) Since TS said that the meter guy was there to fix the meter, for sure TS will have an agreement with Air Selangor. Else the meter guy will not be there. But the rusted pipe was b4 the agreement. If the pipe is not rusted, then no issue ... syabas will fix meter and water will flow and the agreement aka billng starts from day of meter installation and NOT date of signing. This post has been edited by mini orchard: Jan 13 2023, 09:30 AM |
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mini orchard
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Jan 13 2023, 09:50 AM
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QUOTE(lowyat101 @ Jan 13 2023, 09:42 AM) I see, ya I think need to see the agreement in detail. But since it's part of the supply, I reckon Air Selangor will still need to fix it. The question is, how soon are they willing to do it. If you traced back the original development, Syabas and TNB imposed the condition that developer bear the cost for the last mile connection. This post has been edited by mini orchard: Jan 13 2023, 09:50 AM |
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