
If u have sufficient knowledge for programming/ web, F12 is good partner without call/chat to CS to get your tracking number for DHL.
Besides, observed pattern from Samsung Check Order website behaviour.
- Big title 'Preparing Order', bottom 'Order Placed' is not lit > means haven't process your order/ shipping requested.
- Big title 'Awaiting Dispatch', bottom 'Awaiting Dispatch', without IMEI > means order processed, arranging order to be dispatch.
- Big title 'Awaiting Dispatch', bottom 'Awaiting Dispatch', with IMEI > means order processed, phone packaged, dispatching to respective channel (for my case is Store Pickup)
For further phase, will identify after it was shipped to Store, by right following steps should be just like the wording means. They should add seperation between 'Awaiting Dispatch' to 'Ready for Pickup' for better understanding.