Hi all, Has anyone received an absurd roaming bill from Maxis after having already subscribed for the RM99 unlimited roaming plan?

I have reached out to Maxis over 5 times and their response has been the generic 'the charges are valid'. One of them even shared the same sentiment with me over the phone 'Wow, I've never seen this before'.

I went on a cruise tour with 30 other fellow Malaysians and no other people were charged beyond the RM99 we paid for.

Does anyone know of any journalists who are willing to cover this story? I have the confirmation SMS after subscribing to the plan and the bill I could share. I feel that any one of us could be a victim of these unscrupulous practices by mobile carriers and I want others to be aware of this too.

Thanks!

Report mcmc je maxis will back down one

Are you sure need open 2 thread?

whoa! i got charged RM5 or RM18 also i complain ad.. one of my numbers is with my fiance in philippines. when she was there for a few months no issues. started in sept this year, suddenly my bill got extra charges. asked them and they said will charge even tho its on airplane mode, even one miss call also they charge. damn stupid. so i managed to remove the roaming option. now okay d. digi also same. lol. also removed. tsk..

Yeah this just sounds like voicemail charge, even if you phone connected to pinoy network and put to airplane, maxis auto assume you are there until your phone connects back to local maxis network.

just disable voicemail

or switch to umobile lmao

send screenshot of the bill please,

If 99 didn't go through, you would have got the normal rm38 a day

Were your roaming for 84 days?

Sounds really weird

3200 sounds like went to country not included in rm99 list for example your cruise ships own cellular network and roam with pay per use.

Please show us the bill

Oh ya… hahaha. I disabled roaming. Have not disabled voicemail but so far it’s okay. No charges since I disabled roaming. No calls to that number too. Haha. Susah la wanna switch to UMobile hahah. Leave it la. She’ll be back here next year March. So can la. Lol.

What country did u go to? Were the countries covered in the roaming pass? So has it been settled with Maxis?

He took a cruise. Data on cruise not covered in the 99 obviously.

Satellite data connection so it was rm100/mb

The op used 30mb until reached credit limit of 3K

Crazy. Go cruise and subscribe to 99 pass. Confirm not covered

I read it is RM 38 per MB. Reason why I don't subscribe to Maxis

Cruise is actually rm100 an mb

It is clearly stated on maxis website

Other networks not safe too

Umobile touts free roaming in 50 countries, but when I went Norway was also charged rm100 an mb

Can’t find Norway in umobile roaming website too

Just need to do research before enable it

Digi's 30 days 30G. And maximum of RM36 per day instead of per MB.
Australia, Bangladesh, Brunei, China, Hong Kong, Macao, India, Indonesia, Japan, South Korea, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand, Sri Lanka, Cambodia, Vietnam, Laos, Argentina, Canada, Uruguay, USA, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Montenegro, Netherlands, Norway, Luxembourg, Poland, Portugal, Romania, Slovak Republic, Russia, Serbia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Jersey, Lithuania, Moldova, Albania, Estonia, Kazakhstan, Belarus, Latvia, Slovenia, Macedonia, Ukraine

yes i know?? i am talking about umobile lmaooo tf

digi is telenor, which is norwegian. ofc can roam there