Nov 28 2022, 01:05 AM
QUOTE(nick1812 @ Nov 28 2022, 12:12 AM)
Hi all, Has anyone received an absurd roaming bill from Maxis after having already subscribed for the RM99 unlimited roaming plan?
I have reached out to Maxis over 5 times and their response has been the generic 'the charges are valid'. One of them even shared the same sentiment with me over the phone 'Wow, I've never seen this before'.
I went on a cruise tour with 30 other fellow Malaysians and no other people were charged beyond the RM99 we paid for.
Does anyone know of any journalists who are willing to cover this story? I have the confirmation SMS after subscribing to the plan and the bill I could share. I feel that any one of us could be a victim of these unscrupulous practices by mobile carriers and I want others to be aware of this too.
Thanks!
whoa! i got charged RM5 or RM18 also i complain ad.. one of my numbers is with my fiance in philippines. when she was there for a few months no issues. started in sept this year, suddenly my bill got extra charges. asked them and they said will charge even tho its on airplane mode, even one miss call also they charge. damn stupid. so i managed to remove the roaming option. now okay d. digi also same. lol. also removed. tsk..I have reached out to Maxis over 5 times and their response has been the generic 'the charges are valid'. One of them even shared the same sentiment with me over the phone 'Wow, I've never seen this before'.
I went on a cruise tour with 30 other fellow Malaysians and no other people were charged beyond the RM99 we paid for.
Does anyone know of any journalists who are willing to cover this story? I have the confirmation SMS after subscribing to the plan and the bill I could share. I feel that any one of us could be a victim of these unscrupulous practices by mobile carriers and I want others to be aware of this too.
Thanks!
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